United Guaranty against other mortgage lenders & servicers
| # | Company | 12 months | Change | On time | Relief | All time |
|---|
| 1 | Shellpoint Mortgage Servicing | 3,741 | +17% | 81.4% | 0% | 17,690 |
| 2 | Rocket Mortgage | 3,572 | +499% | 99.9% | 0% | 8,475 |
| 3 | Freedom Mortgage | 1,701 | +50% | 99.4% | 0% | 9,327 |
| 4 | Ocwen Financial | 1,514 | +44% | 100% | 1% | 35,815 |
| 5 | Wells Fargo | 1,187 | -8% | 100% | 9% | 49,962 |
| 6 | PennyMac | 1,157 | +86% | 99.9% | 13% | 5,470 |
| 7 | Select Portfolio Servicing | 1,130 | +34% | 99.9% | 0% | 15,278 |
| 8 | Carrington Mortgage Services | 1,081 | +124% | 99.7% | 0% | 6,641 |
| 9 | Selene | 967 | +53% | 100% | 0% | 3,082 |
| 10 | LoanCare | 862 | +107% | 100% | 0% | 7,382 |
| 11 | Mr. Cooper | 757 | -64% | 100% | 0% | 13,321 |
| 12 | JPMorgan Chase | 734 | +43% | 100% | 2% | 25,884 |
| 13 | United Guaranty | 0 | new | - | - | 32 |
Every mortgage company ranked
Latest United Guaranty mortgages complaints
| Received | About | Issue | State | Answer | On time |
|---|
| Nov 30, 2020 | Mortgages | Closing on a mortgage | FL | Explained | Yes |
| Dec 12, 2019 | Mortgages | Closing on a mortgage | GA | Explained | Yes |
| Sep 28, 2019 | Mortgages | Struggling to pay mortgage | CA | Explained | Yes |
| Nov 14, 2018 | Mortgages | Applying for a mortgage or refinancing an existing mortgage | NC | Explained | Yes |
| Sep 9, 2018 | Mortgages | Trouble during payment process | NC | Explained | Yes |
| Mar 7, 2018 | Mortgages | Struggling to pay mortgage | WA | Explained | Yes |
| Dec 19, 2017 | Mortgages | Improper use of your reportReporting company used your report improperly | MD | Explained | Yes |
| Sep 5, 2017 | Mortgages | Applying for a mortgage or refinancing an existing mortgage | MI | Explained | Yes |
| Jul 25, 2017 | Mortgages | Struggling to pay mortgage | CA | Explained | Yes |
| Feb 22, 2017 | Mortgages | Loan servicing, payments, escrow account | FL | Explained | Yes |
| Feb 13, 2017 | Mortgages | Loan modification,collection,foreclosure | WI | Explained | Yes |
| Jan 6, 2017 | Mortgages | Loan modification,collection,foreclosure | MD | Explained | Yes |
| Oct 23, 2016 | Mortgages | Loan modification,collection,foreclosure | FL | Explained | Yes |
| Oct 20, 2016 | Mortgages | Loan modification,collection,foreclosure | AZ | Explained | Yes |
| Sep 30, 2016 | Mortgages | Loan modification,collection,foreclosure | NY | Explained | Yes |
| Apr 5, 2016 | Mortgages | Loan modification,collection,foreclosure | MA | Explained | Yes |
| Apr 5, 2016 | Mortgages | Application, originator, mortgage broker | GA | Explained | Yes |
| Mar 30, 2016 | Mortgages | Loan modification,collection,foreclosure | CO | Explained | Yes |
| Mar 25, 2016 | Mortgages | Loan servicing, payments, escrow account | SC | Explained | Yes |
| Jan 13, 2016 | Mortgages | Loan servicing, payments, escrow account | NV | Explained | No |
| Jul 7, 2015 | Mortgages | Loan modification,collection,foreclosure | MI | Explained | Yes |
| Jun 24, 2015 | Mortgages | Loan servicing, payments, escrow account | IN | Explained | Yes |
| May 14, 2015 | Mortgages | Loan modification,collection,foreclosure | CA | Explained | Yes |
| Feb 11, 2015 | Mortgages | Loan modification,collection,foreclosure | TN | Closed | Yes |
| Jan 26, 2015 | Mortgages | Loan modification,collection,foreclosure | OR | Explained | Yes |
| Dec 30, 2014 | Mortgages | Loan modification,collection,foreclosure | FL | Explained | Yes |
| Nov 6, 2014 | Mortgages | Loan servicing, payments, escrow account | FL | Explained | Yes |
| Oct 6, 2013 | Mortgages | Loan modification,collection,foreclosure | SC | Explained | Yes |
| Jan 22, 2013 | Mortgages | Loan modification,collection,foreclosure | CO | Explained | Yes |
| Nov 15, 2012 | Mortgages | Application, originator, mortgage broker | NV | Closed | Yes |
Your rights with mortgage lenders & servicers
Your mortgage servicer must correct errors you report in a written notice of error and answer written requests for information, usually within 30 business days. It must apply payments on the day they arrive, and it generally cannot start foreclosure until you are more than 120 days behind or while a complete loss-mitigation application is pending.
Scam warning: Be careful of anyone who charges up front to save your home, tells you to stop paying your servicer, or asks you to sign over the deed. HUD-approved housing counselors help for free.
General information, not legal advice; rules vary by state. Plain-English guides
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