Mortgage company · complaint record
United Guaranty complaints
Filed under UNITED GUARANTY CORPORATION
Consumers have filed 63 complaints about United Guaranty since 2012, none in the last 12 months. It answered 93.7% on time and closed 0% with relief for the customer. The most common problem is loan modification,collection,foreclosure.
Rated once a company has 25+ complaints in 12 months. How it works
- Complaints on record
- 63
- Last 12 months
- 0
- Answered on time
- 93.7%
- Closed with relief
- 0%
- Last 30 days
- 0
- Rank
- -
Since June 2012
new vs the year before
Industry: 96%
Typical mortgage company: 5%
Newest: Nov 30, 2020
United Guaranty complaints by month
The busiest month was May 2015 (3 complaints). Complaints rise with a company's size and with news, so compare trends rather than totals.
How United Guaranty answered all time
- Closed with explanation6095.2%
- Closed23.2%
- Untimely response11.6%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
What United Guaranty complaints are about
Top United Guaranty problems
Where United Guaranty complaints come from
Most complaints: Florida (12), California (8), Colorado (3), Maryland (3), Michigan (3).
United Guaranty compared with other mortgage lenders & servicers
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | Midwest Loan ServicesMortgages | 50 | 29 | C |
| 2 | Truhome SolutionsMortgages | 43 | 28 | D |
| 3 | NEXA MortgageMortgages | 8 | 28 | F |
| 4 | HilltopMortgages | 51 | 28 | C |
| 5 | Land Home Financial ServicesMortgages | 21 | 27 | F |
| 6 | First United Bank and TrustMortgages | 60 | 27 | C |
| 7 | A&D MortgageMortgages | 45 | 25 | D |
| 8 | United GuarantyMortgages | - | 0 | - |
Compare side by side: United Guaranty vs Midwest Loan Services · United Guaranty vs Truhome Solutions · United Guaranty vs NEXA Mortgage · United Guaranty vs Hilltop
What people say about United Guaranty
All experiencesNo experiences with United Guaranty yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest United Guaranty complaints
Full log| Received | About | Issue | Answer |
|---|---|---|---|
| Nov 30, 2020 | Mortgages | Closing on a mortgage | Explained |
| Nov 14, 2020 | Student loans | Dealing with your lender or servicerReceived bad information about your loan | Explained |
| Jun 15, 2020 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Explained |
| Jan 27, 2020 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Explained |
| Dec 12, 2019 | Mortgages | Closing on a mortgage | Explained |
| Sep 28, 2019 | Mortgages | Struggling to pay mortgage | Explained |
| Dec 18, 2018 | Debt collection | Attempts to collect debt not owedDebt was paid | Explained |
| Nov 14, 2018 | Mortgages | Applying for a mortgage or refinancing an existing mortgage | Explained |
| Sep 9, 2018 | Mortgages | Trouble during payment process | Explained |
| Mar 7, 2018 | Mortgages | Struggling to pay mortgage | Explained |
| Dec 19, 2017 | Mortgages | Improper use of your reportReporting company used your report improperly | Explained |
| Dec 8, 2017 | Debt collection | Attempts to collect debt not owedDebt was paid | Explained |
Questions about United Guaranty
How many complaints does United Guaranty have?
United Guaranty has 63 complaints on record since June 2012, including 0 in the last 12 months and 0 in the last 30 days.
Does United Guaranty respond to complaints?
Yes. United Guaranty answered 93.7% of its complaints on time (within 15 days) and closed 0% with relief - money back or a fix. The rest were mostly closed with an explanation only.
What do people complain about most with United Guaranty?
The most common problems are loan modification,collection,foreclosure (15), cont'd attempts collect debt not owed (6), loan servicing, payments, escrow account (6).
Is United Guaranty legit?
United Guaranty is a real company with a public complaint record: consumers have complained about it 63 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is United Guaranty legit? for the signals, red flags and how to protect yourself.
How do I file a complaint against United Guaranty?
Complain to United Guaranty in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most United Guaranty complaints come from?
Most come from Florida (12), California (8), Colorado (3). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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