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Complaint log

United Guaranty complaint log

The newest complaints about United Guaranty, as they are published, with the company's answer. Open any one for the full record and to discuss it.

ReceivedAboutIssueStateAnswerOn time
Nov 30, 2020MortgagesClosing on a mortgageFLExplainedYes
Nov 14, 2020Student loansDealing with your lender or servicerReceived bad information about your loanMNExplainedYes
Jun 15, 2020Debt collectionWritten notification about debtDidn't receive enough information to verify debtPAExplainedYes
Jan 27, 2020Debt collectionWritten notification about debtDidn't receive enough information to verify debtCOExplainedYes
Dec 12, 2019MortgagesClosing on a mortgageGAExplainedYes
Sep 28, 2019MortgagesStruggling to pay mortgageCAExplainedYes
Dec 18, 2018Debt collectionAttempts to collect debt not owedDebt was paidFLExplainedYes
Nov 14, 2018MortgagesApplying for a mortgage or refinancing an existing mortgageNCExplainedYes
Sep 9, 2018MortgagesTrouble during payment processNCExplainedYes
Mar 7, 2018MortgagesStruggling to pay mortgageWAExplainedYes
Dec 19, 2017MortgagesImproper use of your reportReporting company used your report improperlyMDExplainedYes
Dec 8, 2017Debt collectionAttempts to collect debt not owedDebt was paidFLExplainedYes
Oct 21, 2017Debt collectionFalse statements or representationIndicated you were committing crime by not paying debtSCExplainedYes
Sep 5, 2017MortgagesApplying for a mortgage or refinancing an existing mortgageMIExplainedYes
Jul 25, 2017MortgagesStruggling to pay mortgageCAExplainedYes
Apr 14, 2017Debt collectionTaking/threatening an illegal actionAttempted to/Collected exempt fundsDCExplainedYes
Feb 22, 2017MortgagesLoan servicing, payments, escrow accountFLExplainedYes
Feb 13, 2017MortgagesLoan modification,collection,foreclosureWIExplainedYes
Jan 6, 2017MortgagesLoan modification,collection,foreclosureMDExplainedYes
Oct 23, 2016MortgagesLoan modification,collection,foreclosureFLExplainedYes
Oct 20, 2016MortgagesLoan modification,collection,foreclosureAZExplainedYes
Sep 30, 2016MortgagesLoan modification,collection,foreclosureNYExplainedYes
Jun 30, 2016Debt collectionCont'd attempts collect debt not owedDebt is not mineTXExplainedYes
Apr 23, 2016Student loansDealing with my lender or servicerReceived bad information about my loanPAExplainedYes
Apr 5, 2016MortgagesLoan modification,collection,foreclosureMAExplainedYes
Apr 5, 2016MortgagesApplication, originator, mortgage brokerGAExplainedYes
Mar 30, 2016MortgagesLoan modification,collection,foreclosureCOExplainedYes
Mar 25, 2016MortgagesLoan servicing, payments, escrow accountSCExplainedYes
Feb 20, 2016Debt collectionCommunication tacticsCalled after sent written cease of commNJExplainedYes
Feb 3, 2016Student loansDealing with my lender or servicerDon't agree with fees chargedWIExplainedYes
Jan 13, 2016MortgagesLoan servicing, payments, escrow accountNVExplainedNo
Dec 18, 2015Student loansDealing with my lender or servicerTrouble with how payments are handledCAExplainedYes
Dec 12, 2015Debt collectionTaking/threatening an illegal actionThreatened to sue on too old debtFLExplainedYes
Nov 12, 2015Student loansDealing with my lender or servicerReceived bad information about my loanCTExplainedNo
Jul 7, 2015MortgagesLoan modification,collection,foreclosureMIExplainedYes
Jun 24, 2015MortgagesLoan servicing, payments, escrow accountINExplainedYes
May 22, 2015Debt collectionCont'd attempts collect debt not owedDebt is not mineMIExplainedYes
May 14, 2015MortgagesLoan modification,collection,foreclosureCAExplainedYes
May 1, 2015Debt collectionCont'd attempts collect debt not owedDebt is not mineFLExplainedYes
Feb 11, 2015MortgagesLoan modification,collection,foreclosureTNClosedYes
Jan 26, 2015MortgagesLoan modification,collection,foreclosureORExplainedYes
Dec 30, 2014MortgagesLoan modification,collection,foreclosureFLExplainedYes
Dec 16, 2014Student loansCan't repay my loanCan't get flexible payment optionsNYExplainedYes
Nov 20, 2014Debt collectionCont'd attempts collect debt not owedDebt is not mineMOExplainedYes
Nov 6, 2014MortgagesLoan servicing, payments, escrow accountFLExplainedYes
Oct 17, 2014Debt collectionCont'd attempts collect debt not owedDebt was paidFLExplainedYes
Sep 22, 2014Bank accountsAccount opening, closing, or managementMNExplainedYes
Jul 7, 2014Debt collectionImproper contact or sharing of infoTalked to a third party about my debtCAExplainedYes
May 28, 2014Debt collectionCommunication tacticsThreatened to take legal actionCAExplainedYes
May 7, 2014Debt collectionDisclosure verification of debtNot given enough info to verify debtFLExplainedYes

Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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