Mortgage company · complaint record
United Mortgage Lending complaints
Filed under United Mortgage Lending LLC
Consumers have filed 24 complaints about United Mortgage Lending since 2023, 15 of them in the last 12 months. It answered 40% on time and closed 9% with relief for the customer. The most common problem is applying for a mortgage or refinancing an existing mortgage.
Rated once a company has 25+ complaints in 12 months. How it works
- Complaints on record
- 24
- Last 12 months
- 15
- Answered on time
- 40%
- Closed with relief
- 9%
- Last 30 days
- 1
- Rank
- #104 of 595
Since January 2023
new vs the year before
Industry: 96%
Typical mortgage company: 5%
Newest: Oct 27, 2026
Most complained-about mortgage lenders & servicers
United Mortgage Lending complaints by month
The busiest month was October 2026 (3 complaints). Complaints rise with a company's size and with news, so compare trends rather than totals.
How United Mortgage Lending answered all time
- Closed with non-monetary relief416.7%
- Closed with explanation1666.7%
- Untimely response416.7%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
What United Mortgage Lending complaints are about
Top United Mortgage Lending problems
Inside "Applying for a mortgage or refinancing an existing mortgage"
- Confusing or misleading advertising or marketing 7
- Trying to communicate with the company to fix an issue with the application process 3
- Changes in loan terms during the application process 1
Where United Mortgage Lending complaints come from
Most complaints: Florida (4), California (3), Ohio (2), Texas (2), Washington (2).
United Mortgage Lending compared with other mortgage lenders & servicers
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | Midwest Loan ServicesMortgages | 50 | 29 | C |
| 2 | Truhome SolutionsMortgages | 43 | 28 | D |
| 3 | NEXA MortgageMortgages | 8 | 28 | F |
| 4 | HilltopMortgages | 51 | 28 | C |
| 5 | Land Home Financial ServicesMortgages | 21 | 27 | F |
| 6 | First United Bank and TrustMortgages | 60 | 27 | C |
| 7 | A&D MortgageMortgages | 45 | 25 | D |
| 8 | United Mortgage LendingMortgages | - | 15 | - |
Compare side by side: United Mortgage Lending vs Midwest Loan Services · United Mortgage Lending vs Truhome Solutions · United Mortgage Lending vs NEXA Mortgage · United Mortgage Lending vs Hilltop
What people say about United Mortgage Lending
All experiencesNo experiences with United Mortgage Lending yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest United Mortgage Lending complaints
Full log| Received | About | Issue | Answer |
|---|---|---|---|
| Oct 27, 2026 | Mortgages | Closing on a mortgageTrying to communicate with the company to fix an issue with the loan closing | No timely reply |
| Oct 16, 2026 | Mortgages | Improper use of your reportReporting company used your report improperly | No timely reply |
| Oct 15, 2026 | Mortgages | Applying for a mortgage or refinancing an existing mortgageConfusing or misleading advertising or marketing | No timely reply |
| Sep 17, 2026 | Mortgages | Applying for a mortgage or refinancing an existing mortgageChanges in loan terms during the application process | Explained |
| Jul 24, 2026 | Mortgages | Applying for a mortgage or refinancing an existing mortgageTrying to communicate with the company to fix an issue with the application process | Explained |
| Jul 12, 2026 | Credit reporting | Identity theft protection or other monitoring servicesReceived unwanted marketing or advertising | Explained |
| Jun 30, 2026 | Mortgages | Closing on a mortgageChanges in loan terms during or after closing | No timely reply |
| Jun 18, 2026 | Mortgages | Applying for a mortgage or refinancing an existing mortgageConfusing or misleading advertising or marketing | Explained |
| May 25, 2026 | Mortgages | Closing on a mortgageTrying to communicate with the company to fix an issue with the loan closing | Explained |
| May 20, 2026 | Mortgages | Applying for a mortgage or refinancing an existing mortgageConfusing or misleading advertising or marketing | Explained |
| Mar 30, 2026 | Credit reporting | Improper use of your reportCredit inquiries on your report that you don't recognize | Explained |
| Feb 13, 2026 | Mortgages | Improper use of your reportReporting company used your report improperly | Explained |
Questions about United Mortgage Lending
How many complaints does United Mortgage Lending have?
United Mortgage Lending has 24 complaints on record since January 2023, including 15 in the last 12 months and 1 in the last 30 days. That makes it number 1,229 of every company by complaints this year.
Does United Mortgage Lending respond to complaints?
Yes. United Mortgage Lending answered 40% of its complaints on time (within 15 days) and closed 9% with relief - money back or a fix; 0% ended with money back. The rest were mostly closed with an explanation only.
What do people complain about most with United Mortgage Lending?
The most common problems are applying for a mortgage or refinancing an existing mortgage (12), improper use of your report (7), closing on a mortgage (4).
Is United Mortgage Lending legit?
United Mortgage Lending is a real company with a public complaint record: consumers have complained about it 24 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is United Mortgage Lending legit? for the signals, red flags and how to protect yourself.
How do I file a complaint against United Mortgage Lending?
Complain to United Mortgage Lending in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most United Mortgage Lending complaints come from?
Most come from Florida (4), California (3), Ohio (2). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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