Complaint log
Upstart complaint log
The newest complaints about Upstart, as they are published, with the company's answer. Open any one for the full record and to discuss it.
| Received | About | Issue | Answer |
|---|---|---|---|
| Oct 4, 2026 | Credit reporting | Improper use of your reportCredit inquiries on your report that you don't recognize | Explained |
| Oct 3, 2026 | Debt collection | Electronic communicationsYou told them to stop contacting you, but they keep trying | Explained |
| Oct 2, 2026 | Credit reporting | Incorrect information on your reportAccount information incorrect | Explained |
| Oct 2, 2026 | Credit reporting | Problem with a company's investigation into an existing problemInvestigation took more than 30 days | Explained |
| Oct 2, 2026 | Auto loans & leases | RepossessionLoan balance remaining after the vehicle is repossessed and sold | In progress |
| Oct 1, 2026 | Credit reporting | Improper use of your reportReporting company used your report improperly | Explained |
| Oct 1, 2026 | Payday & personal loans | Getting a line of credit | Explained |
| Oct 1, 2026 | Payday & personal loans | Was approved for a loan, but didn't receive the money | Explained |
| Oct 1, 2026 | Credit reporting | Incorrect information on your reportAccount status incorrect | Explained |
| Oct 1, 2026 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Sep 30, 2026 | Payday & personal loans | Charged fees or interest you didn't expect | In progress |
| Sep 30, 2026 | Payday & personal loans | Incorrect information on your reportAccount status incorrect | Explained |
| Sep 29, 2026 | Credit reporting | Problem with a company's investigation into an existing problemProblem with personal statement of dispute | Explained |
| Sep 29, 2026 | Credit reporting | Problem with a company's investigation into an existing problemInvestigation took more than 30 days | Explained |
| Sep 29, 2026 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | Explained |
| Sep 29, 2026 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Sep 29, 2026 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Sep 28, 2026 | Payday & personal loans | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | Explained |
| Sep 28, 2026 | Debt collection | Attempts to collect debt not owedDebt was already discharged in bankruptcy and is no longer owed | Explained |
| Sep 28, 2026 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Sep 26, 2026 | Debt collection | False statements or representationAttempted to collect wrong amount | Explained |
| Sep 26, 2026 | Debt collection | False statements or representationAttempted to collect wrong amount | In progress |
| Sep 26, 2026 | Credit reporting | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | Explained |
| Sep 25, 2026 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | Explained |
| Sep 25, 2026 | Payday & personal loans | Charged fees or interest you didn't expect | Explained |
| Sep 25, 2026 | Credit reporting | Incorrect information on your reportAccount information incorrect | Explained |
| Sep 25, 2026 | Payday & personal loans | Received a loan you didn't apply for | Explained |
| Sep 24, 2026 | Credit reporting | Incorrect information on your reportAccount information incorrect | Explained |
| Sep 24, 2026 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | Explained |
| Sep 24, 2026 | Credit reporting | Incorrect information on your reportAccount status incorrect | Explained |
| Sep 24, 2026 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Sep 23, 2026 | Debt collection | Took or threatened to take negative or legal actionThreatened or suggested your credit would be damaged | Explained |
| Sep 23, 2026 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | Explained |
| Sep 23, 2026 | Payday & personal loans | Getting the loan | Explained |
| Sep 23, 2026 | Credit reporting | Incorrect information on your reportAccount information incorrect | Explained |
| Sep 23, 2026 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Explained |
| Sep 23, 2026 | Payday & personal loans | Getting a line of credit | In progress |
| Sep 23, 2026 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Sep 22, 2026 | Credit reporting | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | Explained |
| Sep 22, 2026 | Payday & personal loans | Getting the loan | Explained |
| Sep 20, 2026 | Credit reporting | Incorrect information on your reportAccount information incorrect | Explained |
| Sep 20, 2026 | Payday & personal loans | Getting the loan | Explained |
| Sep 20, 2026 | Credit reporting | Incorrect information on your reportAccount status incorrect | Explained |
| Sep 18, 2026 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | Explained |
| Sep 18, 2026 | Credit reporting | Problem with a company's investigation into an existing problemDifficulty submitting a dispute or getting information about a dispute over the phone | Explained |
| Sep 18, 2026 | Credit reporting | Problem with a company's investigation into an existing problemProblem with personal statement of dispute | Explained |
| Sep 16, 2026 | Credit reporting | Incorrect information on your reportAccount information incorrect | Explained |
| Sep 16, 2026 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Sep 16, 2026 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | Explained |
| Sep 15, 2026 | Payday & personal loans | Charged fees or interest you didn't expect | Explained |
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works