Auto loans & leases
U.S. Auto Credit auto loans & leases complaints
Consumers have filed 74 complaints about U.S. Auto Credit's auto loans & leases, 13 in the last 12 months. U.S. Auto Credit answered 100% on time and closed 0% with relief. See the whole U.S. Auto Credit record.
U.S. Auto Credit against other auto lenders
| # | Company | 12 months | On time | Relief |
|---|---|---|---|---|
| 1 | Santander Holdings USA | 2,463 | 100% | 36% |
| 2 | Ally Financial | 1,987 | 100% | 4% |
| 3 | Westlake Financial | 1,921 | 100% | 0% |
| 4 | Credit Acceptance | 1,277 | 99.7% | 4% |
| 5 | Capital One | 1,225 | 100% | 2% |
| 6 | Bridgecrest | 1,019 | 99.5% | 0% |
| 7 | Hyundai Capital America | 996 | 100% | 0% |
| 8 | Toyota Financial Services | 938 | 99.9% | 6% |
| 9 | Exeter Finance | 830 | 99.9% | 0% |
| 10 | Wells Fargo | 686 | 100% | 19% |
| 11 | American Honda Finance | 556 | 99.6% | 0% |
| 12 | American Credit Acceptance | 554 | 100% | 0% |
| 13 | U.S. Auto Credit | 13 | 100% | 0% |
Latest U.S. Auto Credit auto loans & leases complaints
| Received | About | Issue | Answer |
|---|---|---|---|
| May 17, 2024 | Auto loans & leases | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | Explained |
| Feb 27, 2024 | Auto loans & leases | RepossessionLoan balance remaining after the vehicle is repossessed and sold | Explained |
| Dec 11, 2023 | Auto loans & leases | RepossessionVoluntary repossession | Explained |
| Dec 8, 2023 | Auto loans & leases | Managing the loan or leaseProblem with additional products or services purchased with the loan | Explained |
| Nov 30, 2023 | Auto loans & leases | RepossessionLoan balance remaining after the vehicle is repossessed and sold | Explained |
| Sep 29, 2023 | Auto loans & leases | Managing the loan or leaseBilling problem | Explained |
| Sep 18, 2023 | Auto loans & leases | Managing the loan or leaseBilling problem | Explained |
| Aug 22, 2023 | Auto loans & leases | Getting a loan or leaseFraudulent loan | Explained |
| Aug 12, 2023 | Auto loans & leases | Problems at the end of the loan or leaseProblem with paying off the loan | Explained |
| Jun 22, 2023 | Auto loans & leases | Getting a loan or leaseFraudulent loan | Explained |
| Feb 17, 2023 | Auto loans & leases | Getting a loan or leaseHigh-pressure sales tactics | Explained |
| Feb 7, 2023 | Auto loans & leases | Getting a loan or leaseFraudulent loan | Explained |
| Jan 26, 2023 | Auto loans & leases | Managing the loan or leaseLoan sold or transferred to another company | Explained |
| Dec 28, 2022 | Auto loans & leases | Managing the loan or leaseLoan sold or transferred to another company | Fixed |
| Dec 2, 2022 | Auto loans & leases | Struggling to pay your loanDenied request to lower payments | Explained |
| Sep 30, 2022 | Auto loans & leases | Struggling to pay your loanLoan balance remaining after the vehicle is repossessed and sold | Explained |
| Apr 9, 2022 | Auto loans & leases | Struggling to pay your loanLoan balance remaining after the vehicle is repossessed and sold | Explained |
| Feb 10, 2022 | Auto loans & leases | Managing the loan or leaseProblem with additional products or services purchased with the loan | Explained |
| Sep 2, 2021 | Auto loans & leases | Struggling to pay your loanLoan balance remaining after the vehicle is repossessed and sold | Explained |
| Aug 24, 2021 | Auto loans & leases | Problems at the end of the loan or leaseUnable to receive car title or other problem after the loan is paid off | Explained |
| May 27, 2021 | Auto loans & leases | Managing the loan or leaseProblem with fees charged | Explained |
| Apr 17, 2021 | Auto loans & leases | Managing the loan or leaseBilling problem | Explained |
| Apr 15, 2021 | Auto loans & leases | Problems at the end of the loan or leaseProblem related to refinancing | Explained |
| Mar 5, 2021 | Auto loans & leases | Struggling to pay your loanLender trying to repossess or disable the vehicle | Explained |
| Feb 3, 2021 | Auto loans & leases | Getting a loan or leaseFraudulent loan | Explained |
| Dec 10, 2020 | Auto loans & leases | Managing the loan or leaseLoan sold or transferred to another company | Fixed |
| May 12, 2020 | Auto loans & leases | Struggling to pay your loanLender trying to repossess or disable the vehicle | Explained |
| Mar 28, 2020 | Auto loans & leases | Problems at the end of the loan or leaseProblem with paying off the loan | Explained |
| Mar 15, 2020 | Auto loans & leases | Struggling to pay your loanLoan balance remaining after the vehicle is repossessed and sold | Explained |
| Feb 22, 2020 | Auto loans & leases | Incorrect information on your reportAccount information incorrect | Explained |
Your rights with auto lenders
Repossession rules come from your contract and your state's law: in many states a lender can repossess without warning once you default, but it cannot breach the peace, and it must tell you how to get the car back and how it will be sold. You are usually entitled to a refund of unused add-ons such as GAP or service contracts when the loan ends early.
Scam warning: Watch for add-ons slipped into the contract, and get every promise in writing before you sign. A dealer cannot make you buy extras to get the loan.
General information, not legal advice; rules vary by state. Plain-English guides
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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