Loan servicer · complaint record
USA Student Debt Relief complaints
Filed under Start Connecting dba USA Student Debt Relief
Consumers have filed 12 complaints about USA Student Debt Relief since 2021, none in the last 12 months. It answered 91.7% on time and closed 33% with relief for the customer. The most common problem is dealing with your lender or servicer.
Rated once a company has 25+ complaints in 12 months. How it works
- Complaints on record
- 12
- Last 12 months
- 0
- Answered on time
- 91.7%
- Closed with relief
- 33%
- Last 30 days
- 0
- Rank
- -
Since January 2021
new vs the year before
Industry: 68.4%
Typical loan servicer: 2%
Newest: Jan 9, 2024
USA Student Debt Relief complaints by month
The busiest month was July 2023 (3 complaints). Complaints rise with a company's size and with news, so compare trends rather than totals.
How USA Student Debt Relief answered all time
- Closed with monetary relief433.3%
- Closed with explanation866.7%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
What USA Student Debt Relief complaints are about
Top USA Student Debt Relief problems
Inside "Dealing with your lender or servicer"
- Trouble with how payments are being handled 3
- Received bad information about your loan 1
- Don't agree with the fees charged 1
Where USA Student Debt Relief complaints come from
Most complaints: Puerto Rico (3), Georgia (2), Indiana (1), Minnesota (1), New York (1).
USA Student Debt Relief compared with other student loan servicers
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | EarnestStudent loans | 51 | 68 | C |
| 2 | College Ave Student Loan ServicingStudent loans | 55 | 67 | C |
| 3 | Meritize FinancialStudent loans | 0 | 47 | F |
| 4 | LendKey TechnologiesStudent loans | 85 | 42 | A |
| 5 | Iowa Student Loan LiquidityStudent loans | 51 | 36 | C |
| 6 | MPOWER Financing, Public BenefitStudent loans | 40 | 32 | D |
| 7 | Kentucky Higher Education Assistance AuthorityStudent loans | 49 | 32 | D |
| 8 | USA Student Debt ReliefStudent loans | - | 0 | - |
Compare side by side: USA Student Debt Relief vs Earnest · USA Student Debt Relief vs College Ave Student Loan Servicing · USA Student Debt Relief vs Meritize Financial · USA Student Debt Relief vs LendKey Technologies
What people say about USA Student Debt Relief
All experiencesNo experiences with USA Student Debt Relief yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest USA Student Debt Relief complaints
Full log| Received | About | Issue | Answer |
|---|---|---|---|
| Jan 9, 2024 | Student loans | Dealing with your lender or servicerTrouble with how payments are being handled | Explained |
| Dec 18, 2023 | Debt relief & credit repair | Didn't provide services promised | Money back |
| Nov 6, 2023 | Student loans | Struggling to repay your loanProblem with forgiveness, cancellation, or discharge | Explained |
| Jul 24, 2023 | Student loans | Dealing with your lender or servicerTrouble with how payments are being handled | Explained |
| Jul 23, 2023 | Debt collection | False statements or representationImpersonated attorney, law enforcement, or government official | Explained |
| Jul 12, 2023 | Student loans | Credit monitoring or identity theft protection servicesDidn't receive services that were advertised | Explained |
| Jun 28, 2023 | Student loans | Dealing with your lender or servicerReceived bad information about your loan | Explained |
| May 26, 2023 | Student loans | Dealing with your lender or servicerDon't agree with the fees charged | Money back |
| Jun 22, 2022 | Debt collection | False statements or representationImpersonated attorney, law enforcement, or government official | Explained |
| Apr 21, 2022 | Student loans | Dealing with your lender or servicerTrouble with how payments are being handled | Explained |
| Mar 17, 2022 | Student loans | Struggling to repay your loanCan't temporarily delay making payments | Money back |
| Jan 29, 2021 | Debt relief & credit repair | Fraud or scam | Money back |
Questions about USA Student Debt Relief
How many complaints does USA Student Debt Relief have?
USA Student Debt Relief has 12 complaints on record since January 2021, including 0 in the last 12 months and 0 in the last 30 days.
Does USA Student Debt Relief respond to complaints?
Yes. USA Student Debt Relief answered 91.7% of its complaints on time (within 15 days) and closed 33% with relief - money back or a fix. The rest were mostly closed with an explanation only.
What do people complain about most with USA Student Debt Relief?
The most common problems are dealing with your lender or servicer (5), struggling to repay your loan (2), false statements or representation (2).
Is USA Student Debt Relief legit?
USA Student Debt Relief is a real company with a public complaint record: consumers have complained about it 12 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is USA Student Debt Relief legit? for the signals, red flags and how to protect yourself.
How do I file a complaint against USA Student Debt Relief?
Complain to USA Student Debt Relief in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most USA Student Debt Relief complaints come from?
Most come from Puerto Rico (3), Georgia (2), Indiana (1). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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