Student loans
Uscb student loans complaints
Consumers have filed 12 complaints about Uscb's student loans, 3 in the last 12 months. Uscb answered 100% on time and closed 0% with relief. See the whole Uscb record.
Uscb against other student loan servicers
| # | Company | 12 months | On time | Relief |
|---|---|---|---|---|
| 1 | MOHELA | 7,252 | 36% | 2% |
| 2 | Nelnet | 3,551 | 99.9% | 0% |
| 3 | Maximus Federal Services | 2,391 | 100% | 0% |
| 4 | Servicer under contract with Federal Student Aid | 1,520 | 0% | - |
| 5 | Edfinancial Services | 1,456 | 98.9% | 0% |
| 6 | Sallie Mae | 716 | 100% | 12% |
| 7 | Central Research | 530 | 99.8% | 0% |
| 8 | Navient | 462 | 100% | 0% |
| 9 | Climb Credit | 304 | 100% | 0% |
| 10 | AES / PHEAA | 206 | 100% | 14% |
| 11 | SoFi | 160 | 100% | 9% |
| 12 | Goal Structured Solutions | 108 | 100% | 0% |
| 13 | Uscb | 3 | 100% | 0% |
Latest Uscb student loans complaints
| Received | About | Issue | Answer |
|---|---|---|---|
| Mar 29, 2026 | Student loans | Incorrect information on your reportInformation belongs to someone else | Explained |
| Jan 27, 2026 | Student loans | Incorrect information on your reportInformation belongs to someone else | Explained |
| Jan 22, 2026 | Student loans | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | Explained |
| Apr 25, 2024 | Student loans | Dealing with your lender or servicerReceived bad information about your loan | Explained |
| Feb 2, 2024 | Student loans | Issue where my lender is my schoolCannot graduate, receive diploma, or get transcript due to money owed | Explained |
| Nov 22, 2022 | Student loans | Dealing with your lender or servicerProblem with customer service | Explained |
| Aug 30, 2022 | Student loans | Struggling to repay your loanCan't get other flexible options for repaying your loan | Explained |
| Dec 29, 2021 | Student loans | Getting a loanFraudulent loan | Explained |
| Mar 22, 2019 | Student loans | Getting a loanFraudulent loan | Explained |
| Dec 15, 2016 | Student loans | Getting a loanCan't qualify for a loan | Explained |
| Jan 2, 2015 | Student loans | Dealing with my lender or servicerReceived bad information about my loan | Explained |
| Aug 27, 2014 | Student loans | Dealing with my lender or servicerKeep getting calls about my loan | Explained |
Your rights with student loan servicers
Federal student loan borrowers can switch to an income-driven repayment plan, ask for deferment or forbearance, and apply for forgiveness programs such as Public Service Loan Forgiveness through studentaid.gov. The Federal Student Aid ombudsman helps with disputes your servicer will not fix. Private loans follow the contract and state law instead.
General information, not legal advice; rules vary by state. Plain-English guides
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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