Student loans
Van Ru Credit student loans complaints
Consumers have filed 28 complaints about Van Ru Credit's student loans. See the whole Van Ru Credit record.
Van Ru Credit against other student loan servicers
| # | Company | 12 months | On time | Relief |
|---|---|---|---|---|
| 1 | MOHELA | 7,252 | 36% | 2% |
| 2 | Nelnet | 3,551 | 99.9% | 0% |
| 3 | Maximus Federal Services | 2,391 | 100% | 0% |
| 4 | Servicer under contract with Federal Student Aid | 1,520 | 0% | - |
| 5 | Edfinancial Services | 1,456 | 98.9% | 0% |
| 6 | Sallie Mae | 716 | 100% | 12% |
| 7 | Central Research | 530 | 99.8% | 0% |
| 8 | Navient | 462 | 100% | 0% |
| 9 | Climb Credit | 304 | 100% | 0% |
| 10 | AES / PHEAA | 206 | 100% | 14% |
| 11 | SoFi | 160 | 100% | 9% |
| 12 | Goal Structured Solutions | 108 | 100% | 0% |
| 13 | Van Ru Credit | 0 | - | - |
Latest Van Ru Credit student loans complaints
| Received | About | Issue | Answer |
|---|---|---|---|
| Aug 10, 2022 | Student loans | Struggling to repay your loanCan't get other flexible options for repaying your loan | No timely reply |
| Jul 26, 2018 | Student loans | Dealing with your lender or servicerDon't agree with the fees charged | Fixed |
| Mar 19, 2018 | Student loans | Struggling to repay your loanCan't get other flexible options for repaying your loan | Fixed |
| Jan 24, 2018 | Student loans | Dealing with your lender or servicerTrouble with how payments are being handled | Explained |
| Aug 15, 2017 | Student loans | Struggling to repay your loanCan't get other flexible options for repaying your loan | Fixed |
| Mar 28, 2017 | Student loans | Dealing with my lender or servicerTrouble with how payments are handled | Explained |
| Mar 11, 2017 | Student loans | Dealing with my lender or servicerHaving problems with customer service | Fixed |
| Mar 10, 2017 | Student loans | Dealing with my lender or servicerHaving problems with customer service | Fixed |
| Mar 4, 2017 | Student loans | Dealing with my lender or servicerNeed information about my balance/terms | Fixed |
| Jan 31, 2017 | Student loans | Dealing with my lender or servicerNeed information about my balance/terms | Fixed |
| Oct 26, 2016 | Student loans | Dealing with my lender or servicerTrouble with how payments are handled | Fixed |
| Sep 22, 2016 | Student loans | Can't repay my loanCan't temporarily postpone payments | Fixed |
| Aug 2, 2016 | Student loans | Dealing with my lender or servicerDon't agree with fees charged | Explained |
| Jun 28, 2016 | Student loans | Dealing with my lender or servicerDon't agree with fees charged | Fixed |
| Jun 1, 2016 | Student loans | Dealing with my lender or servicerTrouble with how payments are handled | Fixed |
| Jun 1, 2016 | Student loans | Dealing with my lender or servicerHaving problems with customer service | Fixed |
| Apr 26, 2016 | Student loans | Dealing with my lender or servicerTrouble with how payments are handled | Explained |
| Apr 20, 2016 | Student loans | Dealing with my lender or servicerTrouble with how payments are handled | Explained |
| Apr 6, 2016 | Student loans | Dealing with my lender or servicerTrouble with how payments are handled | Explained |
| Apr 2, 2016 | Student loans | Dealing with my lender or servicerDon't agree with fees charged | Money back |
| Feb 29, 2016 | Student loans | Dealing with my lender or servicerReceived bad information about my loan | Fixed |
| Sep 19, 2015 | Student loans | Dealing with my lender or servicerReceived bad information about my loan | Fixed |
| Jul 27, 2015 | Student loans | Dealing with my lender or servicerTrouble with how payments are handled | Fixed |
| Jun 24, 2015 | Student loans | Dealing with my lender or servicerNeed information about my balance/terms | Fixed |
| Nov 7, 2014 | Student loans | Dealing with my lender or servicerTrouble with how payments are handled | Fixed |
| Sep 12, 2014 | Student loans | Can't repay my loanCan't get flexible payment options | Explained |
| Aug 20, 2014 | Student loans | Dealing with my lender or servicerKeep getting calls about my loan | Fixed |
| May 6, 2014 | Student loans | Dealing with my lender or servicerKeep getting calls about my loan | Explained |
Your rights with student loan servicers
Federal student loan borrowers can switch to an income-driven repayment plan, ask for deferment or forbearance, and apply for forgiveness programs such as Public Service Loan Forgiveness through studentaid.gov. The Federal Student Aid ombudsman helps with disputes your servicer will not fix. Private loans follow the contract and state law instead.
Scam warning: Applying for federal repayment plans and forgiveness is free. Anyone who charges a fee, asks for your FSA ID or promises instant forgiveness is not to be trusted.
General information, not legal advice; rules vary by state. Plain-English guides
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
Talk about Van Ru Credit
No comments yet. Start the conversation - questions are welcome too.