Credit bureau · complaint record
Vertical Screen complaints
Consumers have filed 60 complaints about Vertical Screen since 2020, 17 of them in the last 12 months (+6% on the year before). It answered 100% on time and closed 0% with relief for the customer. The most common problem is incorrect information on your report.
Rated once a company has 25+ complaints in 12 months. How it works
- Complaints on record
- 60
- Last 12 months
- 17
- Answered on time
- 100%
- Closed with relief
- 0%
- Last 30 days
- 0
- Rank
- #160 of 566
Since October 2020
+6% vs the year before
Industry: 99.9%
Typical credit bureau: 32%
Newest: Sep 27, 2026
Most complained-about credit bureaus & report companies
Vertical Screen complaints by month
The busiest month was August 2024 (4 complaints). Complaints in the last 12 months are about level, 0% on the year before. Complaints rise with a company's size and with news, so compare trends rather than totals.
How Vertical Screen answered all time
- Closed with non-monetary relief11.7%
- Closed with explanation5998.3%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
Top Vertical Screen problems
Inside "Incorrect information on your report"
- Public record information inaccurate 13
- Information is incorrect 10
- Information belongs to someone else 8
- Personal information incorrect 5
- Information is missing that should be on the report 1
Where Vertical Screen complaints come from
Most complaints: Texas (6), Ohio (6), Tennessee (5), Illinois (4), Missouri (3).
Vertical Screen compared with other credit bureaus & report companies
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | Apple FinancingCredit reporting | 57 | 28 | C |
| 2 | Nav TechnologiesCredit reporting | 55 | 28 | C |
| 3 | Opportunity FundCredit reporting | 51 | 27 | C |
| 4 | Heritage Financial GroupCredit reporting | 0 | 27 | F |
| 5 | Informative ResearchCredit reporting | 60 | 26 | C |
| 6 | Pennsylvania Housing Finance AgencyCredit reporting | 56 | 25 | C |
| 7 | King of Credit FinancialCredit reporting | 10 | 25 | F |
| 8 | Vertical ScreenCredit reporting | - | 17 | - |
Compare side by side: Vertical Screen vs Apple Financing · Vertical Screen vs Nav Technologies · Vertical Screen vs Opportunity Fund · Vertical Screen vs Heritage Financial Group
What people say about Vertical Screen
All experiencesNo experiences with Vertical Screen yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest Vertical Screen complaints
Full log| Received | About | Issue | Answer |
|---|---|---|---|
| Sep 27, 2026 | Credit reporting | Problem with a company's investigation into an existing issueTheir investigation did not fix an error on your report | Explained |
| Sep 22, 2026 | Credit reporting | Incorrect information on your reportPublic record information inaccurate | Explained |
| Aug 18, 2026 | Credit reporting | Problem with a company's investigation into an existing issueTheir investigation did not fix an error on your report | Explained |
| Aug 10, 2026 | Credit reporting | Incorrect information on your reportPersonal information incorrect | Explained |
| Jul 30, 2026 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | Explained |
| Jul 28, 2026 | Credit reporting | Problem with a company's investigation into an existing issueProblem with personal statement of dispute | Explained |
| Jul 28, 2026 | Credit reporting | Incorrect information on your reportPublic record information inaccurate | Explained |
| Jun 17, 2026 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | Explained |
| Jun 5, 2026 | Credit reporting | Incorrect information on your reportPublic record information inaccurate | Explained |
| May 22, 2026 | Credit reporting | Problem with a company's investigation into an existing issueTheir investigation did not fix an error on your report | Explained |
| May 20, 2026 | Credit reporting | Problem with a company's investigation into an existing issueTheir investigation did not fix an error on your report | Explained |
| May 10, 2026 | Credit reporting | Incorrect information on your reportPublic record information inaccurate | Explained |
Questions about Vertical Screen
How many complaints does Vertical Screen have?
Vertical Screen has 60 complaints on record since October 2020, including 17 in the last 12 months and 0 in the last 30 days. That makes it number 1,166 of every company by complaints this year.
Does Vertical Screen respond to complaints?
Yes. Vertical Screen answered 100% of its complaints on time (within 15 days) and closed 0% with relief - money back or a fix; 0% ended with money back. The rest were mostly closed with an explanation only.
What do people complain about most with Vertical Screen?
The most common problems are incorrect information on your report (37), problem with a company's investigation into an existing issue (10), improper use of your report (9).
Is Vertical Screen legit?
Vertical Screen is a real company with a public complaint record: consumers have complained about it 60 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is Vertical Screen legit? for the signals, red flags and how to protect yourself.
Are complaints about Vertical Screen going up or down?
Roughly level. There were 17 complaints in the last 12 months against 16 in the 12 before (+6%). See every month.
How do I file a complaint against Vertical Screen?
Complain to Vertical Screen in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most Vertical Screen complaints come from?
Most come from Texas (6), Ohio (6), Tennessee (5). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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