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Payment company · complaint record

Viamericas complaints

Consumers have filed 19 complaints about Viamericas since 2014, 1 of them in the last 12 months. It answered 100% on time and closed 0% with relief for the customer. The most common problem is wrong amount charged or received.

Rated once a company has 25+ complaints in 12 months. How it works

Complaints on record
19

Since March 2014

Last 12 months
1

new vs the year before

Answered on time
100%

Industry: 98.1%

Closed with relief
0%

Typical payment company: 16%

Last 30 days
0

Newest: Apr 6, 2026

Rank
#51 of 72

Most complained-about payment apps & money transfer services

Viamericas complaints by month

The busiest month was January 2024 (2 complaints). Complaints rise with a company's size and with news, so compare trends rather than totals.

How Viamericas answered all time

  • Closed with monetary relief210.5%
  • Closed with explanation1789.5%

"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means

What Viamericas complaints are about

  • Money transfers & apps1789%
  • Bank accounts15%
  • Debt collection15%

Top Viamericas problems

Where Viamericas complaints come from

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Complaints per 100,000 peopleFewerMore

Most complaints: California (5), Georgia (2), New York (2), New Jersey (1), Oregon (1).

Viamericas compared with other payment apps & money transfer services

#CompanyScore12 monthsChangeOn timeReliefGrade
1Ria EnviaMoney transfers & apps3962+13%96.8%0%D
2Bill.ComMoney transfers & apps5555+62%100%4%C
3Global Tel*LinkMoney transfers & apps4046+48%93.5%15%D
4AirtmMoney transfers & apps038+192%50%0%F
5Paysend USMoney transfers & apps1026new88.5%0%F
6Ingo MoneyMoney transfers & apps10260%88.5%0%F
7PLS GroupMoney transfers & apps7225+32%100%16%B
8ViamericasMoney transfers & apps-1new100%0%-

Compare side by side: Viamericas vs Ria Envia · Viamericas vs Bill.Com · Viamericas vs Global Tel*Link · Viamericas vs Airtm

What people say about Viamericas

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Latest Viamericas complaints

Full log
ReceivedAboutIssueStateAnswerOn time
Apr 6, 2026Money transfers & appsWrong amount charged or receivedNJExplainedYes
Oct 14, 2025Money transfers & appsOther transaction problemGAExplainedYes
Sep 24, 2025Money transfers & appsFraud or scam-ExplainedYes
Jun 4, 2025Money transfers & appsFraud or scamCAExplainedYes
Dec 13, 2024Money transfers & appsOther service problemNYExplainedYes
Nov 11, 2024Money transfers & appsMoney was not available when promised-ExplainedYes
Apr 3, 2024Money transfers & appsOther transaction problemPAExplainedYes
Mar 25, 2024Money transfers & appsLost or stolen money orderNYExplainedYes
Jan 28, 2024Money transfers & appsLost or stolen money orderSCExplainedYes
Jan 17, 2024Bank accountsManaging an accountCashing a checkTXExplainedYes
Apr 20, 2021Money transfers & appsFraud or scamCAExplainedYes
Jul 30, 2020Debt collectionAttempts to collect debt not owedDebt was paidGAExplainedYes

Questions about Viamericas

How many complaints does Viamericas have?

Viamericas has 19 complaints on record since March 2014, including 1 in the last 12 months and 0 in the last 30 days. That makes it number 3,042 of every company by complaints this year.

Does Viamericas respond to complaints?

Yes. Viamericas answered 100% of its complaints on time (within 15 days) and closed 0% with relief - money back or a fix; 0% ended with money back. The rest were mostly closed with an explanation only.

What do people complain about most with Viamericas?
Is Viamericas legit?

Viamericas is a real company with a public complaint record: consumers have complained about it 19 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is Viamericas legit? for the signals, red flags and how to protect yourself.

How do I file a complaint against Viamericas?

Complain to Viamericas in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.

Where do most Viamericas complaints come from?

Most come from California (5), Georgia (2), New York (2). Big states file more complaints, so the map shows complaints per 100,000 people.

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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