Auto loans & leases
VW Credit auto loans & leases complaints
Consumers have filed 1,303 complaints about VW Credit's auto loans & leases, 229 in the last 12 months (+26%). VW Credit answered 100% on time and closed 26% with relief. See the whole VW Credit record.
VW Credit against other auto lenders
| # | Company | 12 months | On time | Relief |
|---|---|---|---|---|
| 1 | Santander Holdings USA | 2,463 | 100% | 36% |
| 2 | Ally Financial | 1,987 | 100% | 4% |
| 3 | Westlake Financial | 1,921 | 100% | 0% |
| 4 | Credit Acceptance | 1,277 | 99.7% | 4% |
| 5 | Capital One | 1,225 | 100% | 2% |
| 6 | Bridgecrest | 1,019 | 99.5% | 0% |
| 7 | Hyundai Capital America | 996 | 100% | 0% |
| 8 | Toyota Financial Services | 938 | 99.9% | 6% |
| 9 | Exeter Finance | 830 | 99.9% | 0% |
| 10 | Wells Fargo | 686 | 100% | 19% |
| 11 | American Honda Finance | 556 | 99.6% | 0% |
| 12 | American Credit Acceptance | 554 | 100% | 0% |
| 13 | VW Credit | 229 | 100% | 26% |
Latest VW Credit auto loans & leases complaints
| Received | About | Issue | Answer |
|---|---|---|---|
| Nov 3, 2026 | Auto loans & leases | RepossessionDeficiency balance after repossession | Explained |
| Nov 2, 2026 | Auto loans & leases | Problems at the end of the loan or leaseProblem while selling or giving up the vehicle | Explained |
| Oct 29, 2026 | Auto loans & leases | RepossessionDeficiency balance after repossession | Explained |
| Oct 29, 2026 | Auto loans & leases | Managing the loan or leaseProblem with fees charged | Money back |
| Oct 28, 2026 | Auto loans & leases | Problems at the end of the loan or leaseExcess mileage, damage, or wear fees, or other problem after the lease is finished | Explained |
| Oct 27, 2026 | Auto loans & leases | Problems at the end of the loan or leaseUnable to receive car title or other problem after the loan is paid off | Fixed |
| Oct 26, 2026 | Auto loans & leases | Problems at the end of the loan or leaseUnable to receive car title or other problem after the loan is paid off | Explained |
| Oct 26, 2026 | Auto loans & leases | Problems at the end of the loan or leaseTermination fees or other problem when ending the lease early | Explained |
| Oct 23, 2026 | Auto loans & leases | Problems at the end of the loan or leaseProblem with paying off the loan | In progress |
| Oct 23, 2026 | Auto loans & leases | RepossessionLender trying to repossess or disable the vehicle | Explained |
| Oct 21, 2026 | Auto loans & leases | Problems at the end of the loan or leaseUnable to receive car title or other problem after the loan is paid off | In progress |
| Oct 20, 2026 | Auto loans & leases | Problem with a company's investigation into an existing problemWas not notified of investigation status or results | Explained |
| Oct 20, 2026 | Auto loans & leases | RepossessionLoan balance remaining after the vehicle is repossessed and sold | Explained |
| Oct 20, 2026 | Auto loans & leases | Problems at the end of the loan or leaseUnable to receive car title or other problem after the loan is paid off | Fixed |
| Oct 19, 2026 | Auto loans & leases | RepossessionCompany explaining amount owed | Explained |
| Oct 17, 2026 | Auto loans & leases | Problem with a company's investigation into an existing problemDifficulty submitting a dispute or getting information about a dispute over the phone | Explained |
| Oct 15, 2026 | Auto loans & leases | Problems at the end of the loan or leaseTermination fees or other problem when ending the lease early | Explained |
| Oct 13, 2026 | Auto loans & leases | Problems at the end of the loan or leaseExcess mileage, damage, or wear fees, or other problem after the lease is finished | Money back |
| Oct 11, 2026 | Auto loans & leases | Incorrect information on your reportAccount information incorrect | Explained |
| Oct 8, 2026 | Auto loans & leases | RepossessionAccount reinstatement or redemption after repossession | In progress |
| Oct 6, 2026 | Auto loans & leases | Problems at the end of the loan or leaseExcess mileage, damage, or wear fees, or other problem after the lease is finished | Explained |
| Oct 6, 2026 | Auto loans & leases | Getting a loan or leaseLoan opened without my consent or knowledge | Explained |
| Oct 5, 2026 | Auto loans & leases | RepossessionLender trying to repossess or disable the vehicle | Explained |
| Oct 2, 2026 | Auto loans & leases | Problems at the end of the loan or leaseExcess mileage, damage, or wear fees, or other problem after the lease is finished | Explained |
| Sep 30, 2026 | Auto loans & leases | Incorrect information on your reportAccount information incorrect | Explained |
| Sep 29, 2026 | Auto loans & leases | Problems at the end of the loan or leaseExcess mileage, damage, or wear fees, or other problem after the lease is finished | Explained |
| Sep 28, 2026 | Auto loans & leases | Managing the loan or leaseBilling problem | Explained |
| Sep 24, 2026 | Auto loans & leases | RepossessionNotice to repossess | Fixed |
| Sep 23, 2026 | Auto loans & leases | Managing the loan or leaseBilling problem | Explained |
| Sep 23, 2026 | Auto loans & leases | Managing the loan or leaseBilling problem | Explained |
Your rights with auto lenders
Repossession rules come from your contract and your state's law: in many states a lender can repossess without warning once you default, but it cannot breach the peace, and it must tell you how to get the car back and how it will be sold. You are usually entitled to a refund of unused add-ons such as GAP or service contracts when the loan ends early.
Scam warning: Watch for add-ons slipped into the contract, and get every promise in writing before you sign. A dealer cannot make you buy extras to get the loan.
General information, not legal advice; rules vary by state. Plain-English guides
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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