Lender · complaint record
Watercress Financial Group complaints
Filed under Watercress Financial Group LLC
Consumers have filed 12 complaints about Watercress Financial Group since 2024, 9 of them in the last 12 months. It answered 100% on time and closed 22% with relief for the customer. The most common problem is incorrect information on your report.
Rated once a company has 25+ complaints in 12 months. How it works
- Complaints on record
- 12
- Last 12 months
- 9
- Answered on time
- 100%
- Closed with relief
- 22%
- Last 30 days
- 0
- Rank
- #99 of 272
Since April 2024
new vs the year before
Industry: 94.7%
Typical lender: 6%
Newest: Oct 1, 2026
Most complained-about personal & payday lenders
Watercress Financial Group complaints by month
The busiest month was April 2026 (2 complaints). Complaints rise with a company's size and with news, so compare trends rather than totals.
How Watercress Financial Group answered all time
- Closed with monetary relief216.7%
- Closed with non-monetary relief18.3%
- Closed with explanation975%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
What Watercress Financial Group complaints are about
Top Watercress Financial Group problems
Inside "Incorrect information on your report"
- Account status incorrect 1
- Information belongs to someone else 1
Where Watercress Financial Group complaints come from
Most complaints: Georgia (3), Virginia (2), Kansas (1), Kentucky (1), North Carolina (1).
Watercress Financial Group compared with other personal & payday lenders
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | SoLo FundsPayday & personal loans | 27 | 29 | F |
| 2 | AAA Auto Title LoansPayday & personal loans | 77 | 29 | B |
| 3 | PowerpayPayday & personal loans | 55 | 26 | C |
| 4 | AmeriCashPayday & personal loans | 10 | 26 | F |
| 5 | DLC, LLCPayday & personal loans | 63 | 26 | C |
| 6 | Boost Your ScorePayday & personal loans | 45 | 25 | D |
| 7 | Special FinancingPayday & personal loans | 60 | 25 | C |
| 8 | Watercress Financial GroupPayday & personal loans | - | 9 | - |
Compare side by side: Watercress Financial Group vs SoLo Funds · Watercress Financial Group vs AAA Auto Title Loans · Watercress Financial Group vs Powerpay · Watercress Financial Group vs AmeriCash
What people say about Watercress Financial Group
All experiencesNo experiences with Watercress Financial Group yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest Watercress Financial Group complaints
Full log| Received | About | Issue | Answer |
|---|---|---|---|
| Oct 1, 2026 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Sep 12, 2026 | Credit reporting | Identity theft protection or other monitoring servicesBilling dispute for services | Explained |
| Sep 6, 2026 | Payday & personal loans | Charged fees or interest you didn't expect | Explained |
| Aug 17, 2026 | Payday & personal loans | Charged fees or interest you didn't expect | Money back |
| Jul 8, 2026 | Credit reporting | Incorrect information on your reportAccount status incorrect | Explained |
| May 4, 2026 | Credit reporting | Improper use of your reportCredit inquiries on your report that you don't recognize | Explained |
| Apr 23, 2026 | Payday & personal loans | Getting the loan | Money back |
| Apr 1, 2026 | Payday & personal loans | Incorrect information on your reportInformation belongs to someone else | Explained |
| Feb 13, 2026 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Feb 24, 2025 | Debt collection | Communication tacticsYou told them to stop contacting you, but they keep trying | Fixed |
| Aug 16, 2024 | Credit reporting | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | Explained |
| Apr 10, 2024 | Bank accounts | Problem with a lender or other company charging your accountTransaction was not authorized | Explained |
Questions about Watercress Financial Group
How many complaints does Watercress Financial Group have?
Watercress Financial Group has 12 complaints on record since April 2024, including 9 in the last 12 months and 0 in the last 30 days. That makes it number 1,516 of every company by complaints this year.
Does Watercress Financial Group respond to complaints?
Yes. Watercress Financial Group answered 100% of its complaints on time (within 15 days) and closed 22% with relief - money back or a fix; 22.2% ended with money back. The rest were mostly closed with an explanation only.
What do people complain about most with Watercress Financial Group?
The most common problems are incorrect information on your report (2), attempts to collect debt not owed (2), charged fees or interest you didn't expect (2).
Is Watercress Financial Group legit?
Watercress Financial Group is a real company with a public complaint record: consumers have complained about it 12 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is Watercress Financial Group legit? for the signals, red flags and how to protect yourself.
How do I file a complaint against Watercress Financial Group?
Complain to Watercress Financial Group in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most Watercress Financial Group complaints come from?
Most come from Georgia (3), Virginia (2), Kansas (1). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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