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Debt collector · complaint record

Webcollex complaints

Consumers have filed 366 complaints about Webcollex since 2013, 18 of them in the last 12 months (+6% on the year before). It answered 0% on time and closed 0% with relief for the customer. The most common problem is incorrect information on your report.

Rated once a company has 25+ complaints in 12 months. How it works

Complaints on record
366

Since October 2013

Last 12 months
18

+6% vs the year before

Answered on time
0%

Industry: 96.5%

Closed with relief
0%

Typical debt collector: 24%

Last 30 days
1

Newest: Oct 25, 2026

Rank
#560 of 1,963

Most complained-about debt collectors

Webcollex complaints by month

The busiest month was July 2020 (10 complaints). Complaints in the last 12 months are about level, 0% on the year before. Complaints rise with a company's size and with news, so compare trends rather than totals.

How Webcollex answered all time

  • Closed with non-monetary relief10.3%
  • Closed with explanation30182.2%
  • Closed195.2%
  • Untimely response4512.3%

"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means

What Webcollex complaints are about

Top Webcollex problems

Inside "Attempts to collect debt not owed"

  • Debt is not yours 41
  • Debt was result of identity theft 39
  • Debt was paid 15

Where Webcollex complaints come from

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Complaints per 100,000 peopleFewerMore

Most complaints: Texas (50), California (43), Florida (42), Georgia (22), New York (21).

Webcollex compared with other debt collectors

#CompanyScore12 monthsChangeOn timeReliefGrade
1Green SquareDebt collection1025new0%0%F
2EMoneyUSADebt collection5325+25%100%0%C
3Mullooly Jeffrey Rooney & FlynnDebt collection5625-4%100%0%C
4Credit World ServicesDebt collection4725+79%100%0%D
5Keynote ConsultingDebt collection1025+4%56%0%F
6Augusta Collection AgencyDebt collection1025new0%0%F
7Advance Bureau of CollectionsDebt collection1925+4%92%0%F
8WebcollexDebt collection-18+6%0%0%-

Compare side by side: Webcollex vs Green Square · Webcollex vs EMoneyUSA · Webcollex vs Mullooly Jeffrey Rooney & Flynn · Webcollex vs Credit World Services

What people say about Webcollex

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Latest Webcollex complaints

Full log
ReceivedAboutIssueStateAnswerOn time
Oct 25, 2026Debt collectionAttempts to collect debt not owedDebt is not yoursNCNo timely replyNo
Sep 26, 2026Debt collectionAttempts to collect debt not owedDebt was result of identity theftTXNo timely replyNo
Sep 13, 2026Credit reportingIncorrect information on your reportInformation belongs to someone elseNYNo timely replyNo
Aug 4, 2026Debt collectionCommunication tacticsYou told them to stop contacting you, but they keep tryingAZNo timely replyNo
Jul 31, 2026Credit reportingIncorrect information on your reportInformation belongs to someone elseNYNo timely replyNo
Jul 14, 2026Debt collectionAttempts to collect debt not owedDebt is not yoursFLNo timely replyNo
Jul 6, 2026Payday & personal loansCharged fees or interest you didn't expectMDNo timely replyNo
May 7, 2026Credit reportingIncorrect information on your reportAccount information incorrectNYNo timely replyNo
Apr 19, 2026Debt collectionThreatened to contact someone or share information improperlyContacted you after you asked them to stopALNo timely replyNo
Apr 10, 2026Credit reportingProblem with a company's investigation into an existing problemTheir investigation did not fix an error on your reportCANo timely replyNo
Apr 4, 2026Credit reportingIncorrect information on your reportAccount status incorrectCANo timely replyNo
Mar 16, 2026Debt collectionFalse statements or representationIndicated you were committing crime by not paying debtFLNo timely replyNo

Questions about Webcollex

How many complaints does Webcollex have?

Webcollex has 366 complaints on record since October 2013, including 18 in the last 12 months and 1 in the last 30 days. That makes it number 1,136 of every company by complaints this year.

Does Webcollex respond to complaints?

Yes. Webcollex answered 0% of its complaints on time (within 15 days) and closed 0% with relief - money back or a fix. The rest were mostly closed with an explanation only.

What do people complain about most with Webcollex?
Is Webcollex legit?

Webcollex is a real company with a public complaint record: consumers have complained about it 366 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is Webcollex legit? for the signals, red flags and how to protect yourself.

Are complaints about Webcollex going up or down?

Roughly level. There were 18 complaints in the last 12 months against 17 in the 12 before (+6%). See every month.

How do I file a complaint against Webcollex?

Complain to Webcollex in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.

Where do most Webcollex complaints come from?

Most come from Texas (50), California (43), Florida (42). Big states file more complaints, so the map shows complaints per 100,000 people.

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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