Student loans
Western Benefits Group student loans complaints
Consumers have filed 13 complaints about Western Benefits Group's student loans. See the whole Western Benefits Group record.
Western Benefits Group against other student loan servicers
| # | Company | 12 months | On time | Relief |
|---|---|---|---|---|
| 1 | MOHELA | 7,252 | 36% | 2% |
| 2 | Nelnet | 3,551 | 99.9% | 0% |
| 3 | Maximus Federal Services | 2,391 | 100% | 0% |
| 4 | Servicer under contract with Federal Student Aid | 1,520 | 0% | - |
| 5 | Edfinancial Services | 1,456 | 98.9% | 0% |
| 6 | Sallie Mae | 716 | 100% | 12% |
| 7 | Central Research | 530 | 99.8% | 0% |
| 8 | Navient | 462 | 100% | 0% |
| 9 | Climb Credit | 304 | 100% | 0% |
| 10 | AES / PHEAA | 206 | 100% | 14% |
| 11 | SoFi | 160 | 100% | 9% |
| 12 | Goal Structured Solutions | 108 | 100% | 0% |
| 13 | Western Benefits Group | 0 | - | - |
Latest Western Benefits Group student loans complaints
| Received | About | Issue | Answer |
|---|---|---|---|
| May 12, 2022 | Student loans | Dealing with your lender or servicerReceived bad information about your loan | Explained |
| Feb 9, 2022 | Student loans | Dealing with your lender or servicerReceived bad information about your loan | Money back |
| Dec 7, 2021 | Student loans | Dealing with your lender or servicerTrouble with how payments are being handled | Explained |
| Jul 2, 2020 | Student loans | Dealing with your lender or servicerTrouble with how payments are being handled | Money back |
| Apr 23, 2020 | Student loans | Dealing with your lender or servicerReceived bad information about your loan | Explained |
| Apr 13, 2020 | Student loans | Dealing with your lender or servicerReceived bad information about your loan | Explained |
| Feb 14, 2020 | Student loans | Dealing with your lender or servicerReceived bad information about your loan | Explained |
| Oct 3, 2019 | Student loans | Struggling to repay your loanCan't get other flexible options for repaying your loan | Money back |
| Jul 22, 2019 | Student loans | Struggling to repay your loanCan't get other flexible options for repaying your loan | Explained |
| May 6, 2019 | Student loans | Dealing with your lender or servicerReceived bad information about your loan | Money back |
| Mar 29, 2019 | Student loans | Dealing with your lender or servicerReceived bad information about your loan | Money back |
| Mar 19, 2019 | Student loans | Struggling to repay your loanCan't get other flexible options for repaying your loan | Money back |
| Mar 7, 2018 | Student loans | Dealing with your lender or servicerReceived bad information about your loan | Money back |
Your rights with student loan servicers
Federal student loan borrowers can switch to an income-driven repayment plan, ask for deferment or forbearance, and apply for forgiveness programs such as Public Service Loan Forgiveness through studentaid.gov. The Federal Student Aid ombudsman helps with disputes your servicer will not fix. Private loans follow the contract and state law instead.
General information, not legal advice; rules vary by state. Plain-English guides
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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