Mortgages
Weststar Mortgage mortgages complaints
Consumers have filed 73 complaints about Weststar Mortgage's mortgages, 9 in the last 12 months. Weststar Mortgage answered 100% on time and closed 0% with relief. See the whole Weststar Mortgage record.
Weststar Mortgage against other mortgage lenders & servicers
| # | Company | 12 months | On time | Relief |
|---|---|---|---|---|
| 1 | Shellpoint Mortgage Servicing | 3,741 | 81.4% | 0% |
| 2 | Rocket Mortgage | 3,572 | 99.9% | 0% |
| 3 | Freedom Mortgage | 1,701 | 99.4% | 0% |
| 4 | Ocwen Financial | 1,514 | 100% | 1% |
| 5 | Wells Fargo | 1,187 | 100% | 9% |
| 6 | PennyMac | 1,157 | 99.9% | 13% |
| 7 | Select Portfolio Servicing | 1,130 | 99.9% | 0% |
| 8 | Carrington Mortgage Services | 1,081 | 99.7% | 0% |
| 9 | Selene | 967 | 100% | 0% |
| 10 | LoanCare | 862 | 100% | 0% |
| 11 | Mr. Cooper | 757 | 100% | 0% |
| 12 | JPMorgan Chase | 734 | 100% | 2% |
| 13 | Weststar Mortgage | 9 | 100% | 0% |
Latest Weststar Mortgage mortgages complaints
| Received | About | Issue | Answer |
|---|---|---|---|
| Sep 25, 2026 | Mortgages | Trouble during payment processEscrow, taxes, or insurance | Explained |
| Sep 24, 2026 | Mortgages | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | Explained |
| Sep 6, 2026 | Mortgages | Trouble during payment processEscrow, taxes, or insurance | Explained |
| Jul 16, 2026 | Mortgages | Trouble during payment processEscrow, taxes, or insurance | Explained |
| May 10, 2026 | Mortgages | Trouble during payment processEscrow, taxes, or insurance | Explained |
| Feb 25, 2026 | Mortgages | Struggling to pay mortgageTrying to communicate with the company to fix an issue related to modification, forbearance, short sale, deed-in-lieu, bankruptcy, or foreclosure | Explained |
| Feb 3, 2026 | Mortgages | Trouble during payment processPayment process | Explained |
| Nov 22, 2025 | Mortgages | Trouble during payment processPayment process | Explained |
| Nov 18, 2025 | Mortgages | Trouble during payment processEscrow, taxes, or insurance | Explained |
| Oct 7, 2025 | Mortgages | Trouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loan | Explained |
| Aug 20, 2025 | Mortgages | Trouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loan | Explained |
| Aug 6, 2025 | Mortgages | Trouble during payment processPayment process | Explained |
| Jul 28, 2025 | Mortgages | Trouble during payment processPayment process | Explained |
| Mar 22, 2025 | Mortgages | Trouble during payment processPayment process | Explained |
| Jan 31, 2025 | Mortgages | Trouble during payment processPrivate mortgage insurance (PMI) | Explained |
| Dec 27, 2024 | Mortgages | Trouble during payment processPayment process | Explained |
| Sep 24, 2024 | Mortgages | Trouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loan | Explained |
| Aug 9, 2024 | Mortgages | Trouble during payment processEscrow, taxes, or insurance | Explained |
| May 18, 2024 | Mortgages | Trouble during payment processEscrow, taxes, or insurance | Explained |
| Mar 14, 2024 | Mortgages | Incorrect information on your reportAccount status incorrect | Explained |
| Jan 25, 2024 | Mortgages | Applying for a mortgage or refinancing an existing mortgageConfusing or misleading advertising or marketing | Explained |
| Nov 29, 2023 | Mortgages | Incorrect information on your reportAccount information incorrect | Explained |
| Nov 17, 2023 | Mortgages | Trouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loan | Explained |
| Oct 18, 2023 | Mortgages | Struggling to pay mortgageApplying for or obtaining a modification, forbearance plan, short sale, or deed-in-lieu | Explained |
| Oct 17, 2023 | Mortgages | Trouble during payment processPayment process | Explained |
| Oct 10, 2023 | Mortgages | Trouble during payment processPayment process | Explained |
| Oct 5, 2023 | Mortgages | Trouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loan | Explained |
| Oct 4, 2023 | Mortgages | Trouble during payment processPayment process | Explained |
| Aug 21, 2023 | Mortgages | Trouble during payment process | Explained |
| Jul 29, 2023 | Mortgages | Trouble during payment process | Explained |
Your rights with mortgage lenders & servicers
Your mortgage servicer must correct errors you report in a written notice of error and answer written requests for information, usually within 30 business days. It must apply payments on the day they arrive, and it generally cannot start foreclosure until you are more than 120 days behind or while a complete loss-mitigation application is pending.
Scam warning: Be careful of anyone who charges up front to save your home, tells you to stop paying your servicer, or asks you to sign over the deed. HUD-approved housing counselors help for free.
General information, not legal advice; rules vary by state. Plain-English guides
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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