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Complaint log

Xoom complaint log

The newest complaints about Xoom, as they are published, with the company's answer. Open any one for the full record and to discuss it.

ReceivedAboutIssueStateAnswerOn time
Jan 20, 2021Money transfers & appsOther transaction problemALMoney backYes
Dec 10, 2020Money transfers & appsOther service problemNYExplainedNo
Nov 24, 2020Money transfers & appsOther transaction problemVAExplainedYes
Nov 14, 2020Money transfers & appsFraud or scamNJExplainedYes
Oct 29, 2020Money transfers & appsFraud or scamFLExplainedNo
Oct 28, 2020Money transfers & appsOther transaction problemGAExplainedNo
Oct 22, 2020Money transfers & appsOther transaction problemCAExplainedYes
Oct 12, 2020Money transfers & appsFraud or scamILExplainedYes
Sep 21, 2020Money transfers & appsMoney was not available when promisedSCExplainedYes
Sep 16, 2020Money transfers & appsUnauthorized transactions or other transaction problemCAExplainedYes
Aug 18, 2020Money transfers & appsOther service problemILExplainedYes
Aug 17, 2020Money transfers & appsMoney was not available when promisedVIExplainedYes
Aug 15, 2020Bank accountsClosing an accountCan't close your accountNYExplainedYes
Aug 10, 2020Money transfers & appsFraud or scamPAExplainedYes
Aug 9, 2020Money transfers & appsProblem with customer serviceCAExplainedYes
Jul 28, 2020Prepaid & gift cardsUnexpected or other feesKYExplainedNo
Jul 24, 2020Money transfers & appsOther transaction problemTXExplainedNo
Jul 24, 2020Money transfers & appsMoney was not available when promisedFLExplainedYes
Jul 24, 2020Money transfers & appsMoney was not available when promisedFLExplainedYes
Jul 22, 2020Money transfers & appsOther transaction problemMIExplainedNo
Jun 18, 2020Money transfers & appsMoney was not available when promisedTXExplainedYes
Jun 17, 2020Money transfers & appsMoney was not available when promisedMEExplainedYes
Jun 10, 2020Money transfers & appsWrong amount charged or receivedNYExplainedYes
May 20, 2020Money transfers & appsOther transaction problemCAExplainedYes
May 15, 2020Money transfers & appsMoney was not available when promisedCAExplainedYes
May 11, 2020Money transfers & appsFraud or scamCAExplainedYes
May 8, 2020Money transfers & appsOther transaction problemCAExplainedYes
May 7, 2020Money transfers & appsFraud or scamMAExplainedYes
May 6, 2020Money transfers & appsFraud or scamPAExplainedYes
May 4, 2020Money transfers & appsMoney was not available when promisedGAExplainedYes
Mar 23, 2020Money transfers & appsWrong amount charged or received-ExplainedYes
Mar 22, 2020Money transfers & appsFraud or scamCAExplainedYes
Feb 11, 2020Money transfers & appsOther transaction problemWIExplainedYes
Jan 29, 2020Money transfers & appsOther transaction problemNMExplainedYes
Dec 31, 2019Money transfers & appsMoney was not available when promisedGAExplainedYes
Dec 16, 2019Money transfers & appsMoney was not available when promised-Money backYes
Dec 2, 2019Money transfers & appsMoney was not available when promised-Money backYes
Nov 18, 2019Money transfers & appsMoney was not available when promisedMDExplainedYes
Nov 12, 2019Money transfers & appsOther transaction problemTXExplainedYes
Nov 7, 2019Money transfers & appsOther transaction problemNYExplainedYes
Oct 21, 2019Money transfers & appsMoney was not available when promisedOKExplainedYes
Oct 18, 2019Money transfers & appsFraud or scamTXExplainedYes
Aug 28, 2019Money transfers & appsOther service problemGAExplainedYes
Aug 8, 2019Money transfers & appsFraud or scamCAMoney backYes
Jul 13, 2019Money transfers & appsMoney was not available when promisedTXExplainedYes
Jul 6, 2019Money transfers & appsFraud or scamCAExplainedYes
Jun 26, 2019Money transfers & appsOther transaction problemCAExplainedYes
Jun 12, 2019Money transfers & appsOther service problemOHExplainedYes
Apr 27, 2019Money transfers & appsOther service problemCAExplainedYes
Apr 27, 2019Money transfers & appsFraud or scam-ExplainedYes

Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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