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Complaint log

Xoom complaint log

The newest complaints about Xoom, as they are published, with the company's answer. Open any one for the full record and to discuss it.

ReceivedAboutIssueStateAnswerOn time
Apr 25, 2019Money transfers & appsOther transaction problem-ExplainedYes
Apr 1, 2019Money transfers & appsWrong amount charged or receivedCTMoney backYes
Mar 27, 2019Money transfers & appsFraud or scamCAMoney backYes
Mar 14, 2019Money transfers & appsFraud or scamMOExplainedYes
Mar 12, 2019Money transfers & appsOther service problemILExplainedYes
Mar 4, 2019Money transfers & appsConfusing or missing disclosuresPAExplainedYes
Feb 21, 2019Money transfers & appsConfusing or missing disclosuresDCExplainedYes
Feb 19, 2019Money transfers & appsMoney was not available when promisedMDMoney backYes
Feb 15, 2019Money transfers & appsMoney was not available when promisedNJExplainedYes
Feb 4, 2019Money transfers & appsOther service problemILExplainedYes
Feb 3, 2019Money transfers & appsFraud or scamPAExplainedYes
Feb 1, 2019Money transfers & appsUnauthorized transactions or other transaction problemCAExplainedYes
Jan 18, 2019Money transfers & appsMoney was not available when promisedCAExplainedYes
Jan 5, 2019Money transfers & appsOther transaction problemNYExplainedYes
Dec 11, 2018Money transfers & appsOther transaction problemCAExplainedYes
Nov 21, 2018Money transfers & appsMoney was not available when promisedILExplainedYes
Nov 20, 2018Money transfers & appsOther transaction problemKSExplainedYes
Sep 17, 2018Money transfers & appsOther transaction problem-ExplainedYes
Sep 5, 2018Money transfers & appsConfusing or missing disclosuresCAExplainedYes
Aug 30, 2018Money transfers & appsMoney was not available when promisedPAExplainedYes
Jul 31, 2018Money transfers & appsOther service problemMDExplainedYes
Jul 24, 2018Money transfers & appsOther service problemCAExplainedYes
Jul 17, 2018Money transfers & appsMoney was not available when promisedVAExplainedYes
Jul 15, 2018Money transfers & appsOther service problemORExplainedYes
Jul 13, 2018Money transfers & appsOther transaction problemNEExplainedYes
Jul 8, 2018Money transfers & appsProblem adding money-ExplainedYes
Jun 19, 2018Money transfers & appsOther transaction problemFLExplainedYes
May 23, 2018Money transfers & appsOther transaction problemTXMoney backYes
May 9, 2018Money transfers & appsOther service problemTXExplainedYes
May 9, 2018Money transfers & appsOther transaction problemFLExplainedYes
Apr 7, 2018Money transfers & appsMoney was not available when promisedMIExplainedYes
Apr 6, 2018Money transfers & appsFraud or scamUTExplainedYes
Mar 28, 2018Money transfers & appsOther transaction problemMDExplainedYes
Mar 2, 2018Money transfers & appsMoney was not available when promisedNYMoney backYes
Feb 27, 2018Money transfers & appsMoney was not available when promised-ExplainedYes
Feb 26, 2018Money transfers & appsFraud or scamNYExplainedYes
Feb 19, 2018Money transfers & appsFraud or scamNYExplainedYes
Feb 1, 2018Money transfers & appsConfusing or missing disclosuresOHExplainedYes
Jan 3, 2018Money transfers & appsOther transaction problemNYMoney backYes
Dec 15, 2017Money transfers & appsOther transaction problemTXMoney backYes
Nov 18, 2017Money transfers & appsMoney was not available when promisedWAMoney backYes
Nov 9, 2017Money transfers & appsProblem with customer serviceVAExplainedYes
Oct 31, 2017Money transfers & appsFraud or scamFLExplainedYes
Sep 13, 2017Money transfers & appsFraud or scamTXMoney backYes
Aug 24, 2017Money transfers & appsOther transaction problemGAMoney backYes
Jul 27, 2017Money transfers & appsOther transaction problemTNExplainedYes
Jul 12, 2017Money transfers & appsMoney was not available when promisedVAExplainedYes
Apr 29, 2017Money transfers & appsFraud or scamNYExplainedYes
Apr 25, 2017Money transfers & appsMoney was not available when promisedNJExplainedYes
Mar 15, 2017Money transfers & appsOther transaction issuesWAExplainedYes

Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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