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Complaint log

Xoom complaint log

The newest complaints about Xoom, as they are published, with the company's answer. Open any one for the full record and to discuss it.

ReceivedAboutIssueStateAnswerOn time
Feb 28, 2017Money transfers & appsFraud or scamNVMoney backYes
Feb 8, 2017Money transfers & appsWrong amount charged or receivedTXExplainedYes
Dec 17, 2016Money transfers & appsMoney was not available when promisedUTMoney backYes
Nov 23, 2016Money transfers & appsMoney was not available when promisedTXMoney backYes
Oct 29, 2016Bank accountsMaking/receiving payments, sending moneyCAExplainedYes
Oct 22, 2016Money transfers & appsOther transaction issuesCAExplainedYes
Oct 3, 2016Money transfers & appsFraud or scamFLExplainedYes
Aug 26, 2016Money transfers & appsOther transaction issuesNJMoney backYes
Aug 13, 2016Money transfers & appsIncorrect/missing disclosures or infoTXExplainedYes
Jul 25, 2016Money transfers & appsOther transaction issuesTXExplainedYes
May 17, 2016Other financial servicesFraud or scamILMoney backYes
May 4, 2016Money transfers & appsMoney was not available when promisedMIExplainedYes
Apr 8, 2016Money transfers & appsMoney was not available when promisedNYExplainedYes
Apr 5, 2016Money transfers & appsOther transaction issuesNVMoney backYes
Mar 21, 2016Money transfers & appsOther transaction issuesGAMoney backYes
Mar 4, 2016Money transfers & appsMoney was not available when promisedVAExplainedYes
Feb 15, 2016Money transfers & appsOther transaction issuesNVExplainedYes
Dec 30, 2015Money transfers & appsOther transaction issuesVAExplainedYes
Dec 14, 2015Money transfers & appsOther transaction issuesWIMoney backYes
Nov 22, 2015Money transfers & appsFraud or scamMAExplainedYes
Nov 17, 2015Debt collectionCont'd attempts collect debt not owedDebt is not mineAZExplainedYes
Oct 12, 2015Money transfers & appsOther service issuesCAExplainedYes
Oct 12, 2015Money transfers & appsMoney was not available when promisedMDMoney backYes
Jul 14, 2015Money transfers & appsOther transaction issuesIAExplainedYes
May 29, 2015Bank accountsDeposits and withdrawalsNJExplainedYes
Apr 14, 2015Money transfers & appsFraud or scamVAExplainedYes
Apr 10, 2015Money transfers & appsMoney was not available when promisedNYExplainedYes
Mar 25, 2015Money transfers & appsOther transaction issuesVAExplainedYes
Mar 17, 2015Money transfers & appsMoney was not available when promisedTNExplainedYes
Feb 20, 2015Credit cardsIdentity theft / Fraud / EmbezzlementNJExplainedYes
Jan 8, 2015Money transfers & appsOther service issuesTXMoney backYes
Dec 1, 2014Money transfers & appsFraud or scamMAExplainedYes
Sep 10, 2014Money transfers & appsOther transaction issuesMDExplainedYes
Sep 2, 2014Debt collectionCont'd attempts collect debt not owedDebt resulted from identity theftFLExplainedYes
Jun 4, 2014Money transfers & appsOther transaction issuesCAExplainedYes
May 9, 2014Money transfers & appsOther transaction issuesAZExplainedYes
May 8, 2014Bank accountsMaking/receiving payments, sending moneyMNExplainedYes
Apr 2, 2014Money transfers & appsOther service issuesFLExplainedYes
Mar 1, 2014Money transfers & appsOther transaction issuesTNExplainedYes
Feb 18, 2014Money transfers & appsMoney was not available when promised-ExplainedYes
Jan 31, 2014Money transfers & appsOther transaction issuesNYExplainedYes
Dec 25, 2013Bank accountsUsing a debit or ATM cardNCExplainedYes
Nov 18, 2013Money transfers & appsFraud or scamFLExplainedYes
Oct 21, 2013Money transfers & appsOther transaction issuesTXExplainedYes
Oct 16, 2013Money transfers & appsFraud or scamINExplainedYes
Sep 23, 2013Money transfers & appsOther service issuesCAExplainedYes
Jul 5, 2013Bank accountsMaking/receiving payments, sending moneyPAExplainedYes

Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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