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Debt collector · complaint record

Eastern Account Systems of Connecticut complaints

Consumers have filed 3,827 complaints about Eastern Account Systems of Connecticut since 2013, 1,193 of them in the last 12 months (+14% on the year before). It answered 100% on time and closed 0% with relief for the customer - less often than a typical debt collector. The most common problem is attempts to collect debt not owed. It is the 42nd most complained-about of 1,963 debt collectors this year.

Average response record. How it works

Complaints on record
3,827

Since December 2013

Last 12 months
1,193

+14% vs the year before

Answered on time
100%

Industry: 96.5%

Closed with relief
0%

Typical debt collector: 24%

Last 30 days
59

Newest: Nov 12, 2026

Rank
#42 of 1,963

Most complained-about debt collectors

Eastern Account Systems of Connecticut complaints by month

The busiest month was February 2026 (137 complaints). Complaints in the last 12 months are up 14% on the year before. Complaints rise with a company's size and with news, so compare trends rather than totals.

How Eastern Account Systems of Connecticut answered last 12 months

  • Closed with explanation1,193100%

"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means

  • Answers on time45/45100% on time
  • Relief for customers0/400% closed with relief
  • Complaint trend9/15+14% vs last year

What Eastern Account Systems of Connecticut complaints are about

Top Eastern Account Systems of Connecticut problems last 12 months

Inside "Attempts to collect debt not owed"

  • Debt is not yours 912
  • Debt was result of identity theft 331
  • Debt was paid 255
  • Debt was already discharged in bankruptcy and is no longer owed 11

Where Eastern Account Systems of Connecticut complaints come from

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Complaints per 100,000 peopleFewerMore

Most complaints: Florida (605), Georgia (508), Texas (349), Michigan (259), Illinois (256).

Eastern Account Systems of Connecticut compared with other debt collectors

#CompanyScore12 monthsChangeOn timeReliefGrade
1CavalryDebt collection661,333+26%100%16%B
2The CBE GroupDebt collection911,328+43%100%89%A
3ONLINE Information ServicesDebt collection681,268+57%100%23%B
4Source Receivables ManagementDebt collection401,217-8%96.2%0%D
5Eastern Account Systems of ConnecticutDebt collection541,193+14%100%0%C
6Credit Corp SolutionsDebt collection531,156+15%100%0%C
7Waypoint Resource GroupDebt collection01,144+322%72.5%0%F
8Lockhart, Morris & MontgomeryDebt collection501,075+36%99.8%0%C

Compare side by side: Eastern Account Systems of Connecticut vs Cavalry · Eastern Account Systems of Connecticut vs The CBE Group · Eastern Account Systems of Connecticut vs ONLINE Information Services · Eastern Account Systems of Connecticut vs Source Receivables Management

What people say about Eastern Account Systems of Connecticut

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Latest Eastern Account Systems of Connecticut complaints

Full log
ReceivedAboutIssueStateAnswerOn time
Nov 12, 2026Debt collectionAttempts to collect debt not owedDebt is not yoursTXExplainedYes
Nov 12, 2026Debt collectionFalse statements or representationTold you not to respond to a lawsuit they filed against youMAExplainedYes
Nov 12, 2026Debt collectionAttempts to collect debt not owedDebt is not yoursVAExplainedYes
Nov 11, 2026Debt collectionAttempts to collect debt not owedDebt is not yoursALExplainedYes
Nov 10, 2026Debt collectionWritten notification about debtDidn't receive enough information to verify debtCTExplainedYes
Nov 10, 2026Debt collectionWritten notification about debtDidn't receive enough information to verify debtCAExplainedYes
Nov 10, 2026Debt collectionAttempts to collect debt not owedDebt is not yoursWAExplainedYes
Nov 9, 2026Debt collectionTook or threatened to take negative or legal actionThreatened or suggested your credit would be damagedGAExplainedYes
Nov 9, 2026Debt collectionAttempts to collect debt not owedDebt is not yoursGAExplainedYes
Nov 9, 2026Debt collectionAttempts to collect debt not owedDebt is not yoursCTExplainedYes
Nov 8, 2026Debt collectionFalse statements or representationAttempted to collect wrong amountCOExplainedYes
Nov 8, 2026Debt collectionFalse statements or representationAttempted to collect wrong amountOKExplainedYes

Questions about Eastern Account Systems of Connecticut

How many complaints does Eastern Account Systems of Connecticut have?

Eastern Account Systems of Connecticut has 3,827 complaints on record since December 2013, including 1,193 in the last 12 months and 59 in the last 30 days. That makes it number 113 of every company by complaints this year.

Does Eastern Account Systems of Connecticut respond to complaints?

Yes. Eastern Account Systems of Connecticut answered 100% of its complaints on time (within 15 days) and closed 0% with relief - money back or a fix; 0% ended with money back. The rest were mostly closed with an explanation only. Its Response Score is 54/100 (grade C).

What do people complain about most with Eastern Account Systems of Connecticut?
Is Eastern Account Systems of Connecticut legit?

Eastern Account Systems of Connecticut is a real company with a public complaint record: consumers have complained about it 3,827 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is Eastern Account Systems of Connecticut legit? for the signals, red flags and how to protect yourself.

Are complaints about Eastern Account Systems of Connecticut going up or down?

Up. There were 1,193 complaints in the last 12 months against 1,050 in the 12 before (+14%). See every month.

How do I file a complaint against Eastern Account Systems of Connecticut?

Complain to Eastern Account Systems of Connecticut in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.

Where do most Eastern Account Systems of Connecticut complaints come from?

Most come from Florida (605), Georgia (508), Texas (349). Big states file more complaints, so the map shows complaints per 100,000 people.

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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