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Lender · complaint record

Hatfield complaints

Consumers have filed 141 complaints about Hatfield since 2022, 32 of them in the last 12 months (-48% on the year before). It answered 100% on time and closed 0% with relief for the customer - less often than a typical lender. The most common problem is incorrect information on your report.

Average response record. How it works

Complaints on record
141

Since July 2022

Last 12 months
32

-48% vs the year before

Answered on time
100%

Industry: 94.7%

Closed with relief
0%

Typical lender: 6%

Last 30 days
1

Newest: Nov 13, 2026

Rank
#58 of 272

Most complained-about personal & payday lenders

Hatfield complaints by month

The busiest month was February 2025 (11 complaints). Complaints in the last 12 months are down 48% on the year before. Complaints rise with a company's size and with news, so compare trends rather than totals.

How Hatfield answered last 12 months

  • Closed with explanation32100%

"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means

  • Answers on time45/45100% on time
  • Relief for customers0/400% closed with relief
  • Complaint trend15/15-48% vs last year

What Hatfield complaints are about

Top Hatfield problems

Inside "Incorrect information on your report"

  • Account status incorrect 20
  • Information belongs to someone else 9
  • Account information incorrect 7

Where Hatfield complaints come from

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Complaints per 100,000 peopleFewerMore

Most complaints: Florida (20), Pennsylvania (14), Texas (14), New York (13), California (11).

Hatfield compared with other personal & payday lenders

#CompanyScore12 monthsChangeOn timeReliefGrade
1KloverPayday & personal loans1935+119%94.3%0%F
2MaxLendPayday & personal loans5335+17%100%0%C
3Tribal Lending EnterprisePayday & personal loans5935-17%100%0%C
4Home Loan CenterPayday & personal loans6034-29%100%0%C
5HatfieldPayday & personal loans6032-48%100%0%C
6Big Picture LoansPayday & personal loans4131-3%96.8%0%D
7Giggle FinancePayday & personal loans1530-40%0%0%F
8Net Pay AdvancePayday & personal loans8930+7%100%10%A

Compare side by side: Hatfield vs Klover · Hatfield vs MaxLend · Hatfield vs Tribal Lending Enterprise · Hatfield vs Home Loan Center

What people say about Hatfield

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Latest Hatfield complaints

Full log
ReceivedAboutIssueStateAnswerOn time
Nov 13, 2026Payday & personal loansMoney was taken from your bank account on the wrong day or for the wrong amountNYExplainedYes
Oct 3, 2026Debt collectionAttempts to collect debt not owedDebt was result of identity theftNYExplainedYes
Sep 16, 2026Payday & personal loansUnexpected feesARExplainedYes
Sep 11, 2026Payday & personal loansLoan payment wasn't credited to your accountFLExplainedYes
Sep 2, 2026Payday & personal loansGetting a line of creditAZExplainedYes
Jul 9, 2026Payday & personal loansCan't contact lender or servicerFLExplainedYes
Jun 30, 2026Payday & personal loansIssues with repaymentMOExplainedYes
May 19, 2026Debt collectionAttempts to collect debt not owedDebt was result of identity theftILExplainedYes
May 18, 2026Payday & personal loansStruggling to pay your loanMEExplainedYes
May 12, 2026Bank accountsProblem with a lender or other company charging your accountTransaction was not authorizedILExplainedYes
Apr 21, 2026Credit cardsProblem with a purchase shown on your statementCredit card company isn't resolving a dispute about a purchase on your statementMNExplainedYes
Apr 11, 2026Payday & personal loansProblem when making paymentsPAExplainedYes

Questions about Hatfield

How many complaints does Hatfield have?

Hatfield has 141 complaints on record since July 2022, including 32 in the last 12 months and 1 in the last 30 days. That makes it number 859 of every company by complaints this year.

Does Hatfield respond to complaints?

Yes. Hatfield answered 100% of its complaints on time (within 15 days) and closed 0% with relief - money back or a fix; 0% ended with money back. The rest were mostly closed with an explanation only. Its Response Score is 60/100 (grade C).

What do people complain about most with Hatfield?
Is Hatfield legit?

Hatfield is a real company with a public complaint record: consumers have complained about it 141 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is Hatfield legit? for the signals, red flags and how to protect yourself.

Are complaints about Hatfield going up or down?

Down. There were 32 complaints in the last 12 months against 61 in the 12 before (-48%). See every month.

How do I file a complaint against Hatfield?

Complain to Hatfield in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.

Where do most Hatfield complaints come from?

Most come from Florida (20), Pennsylvania (14), Texas (14). Big states file more complaints, so the map shows complaints per 100,000 people.

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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