Student loans
Ability Recovery Services student loans complaints
Consumers have filed 16 complaints about Ability Recovery Services's student loans, 2 in the last 12 months. Ability Recovery Services answered 100% on time and closed 0% with relief. See the whole Ability Recovery Services record.
Ability Recovery Services against other student loan servicers
| # | Company | 12 months | On time | Relief |
|---|---|---|---|---|
| 1 | MOHELA | 7,252 | 36% | 2% |
| 2 | Nelnet | 3,551 | 99.9% | 0% |
| 3 | Maximus Federal Services | 2,391 | 100% | 0% |
| 4 | Servicer under contract with Federal Student Aid | 1,520 | 0% | - |
| 5 | Edfinancial Services | 1,456 | 98.9% | 0% |
| 6 | Sallie Mae | 716 | 100% | 12% |
| 7 | Central Research | 530 | 99.8% | 0% |
| 8 | Navient | 462 | 100% | 0% |
| 9 | Climb Credit | 304 | 100% | 0% |
| 10 | AES / PHEAA | 206 | 100% | 14% |
| 11 | SoFi | 160 | 100% | 9% |
| 12 | Goal Structured Solutions | 108 | 100% | 0% |
| 13 | Ability Recovery Services | 2 | 100% | 0% |
Latest Ability Recovery Services student loans complaints
| Received | About | Issue | Answer |
|---|---|---|---|
| Oct 2, 2026 | Student loans | Problem with a company's investigation into an existing problemWas not notified of investigation status or results | Explained |
| Mar 4, 2026 | Student loans | Improper use of your reportReporting company used your report improperly | Explained |
| Aug 18, 2024 | Student loans | Incorrect information on your reportInformation belongs to someone else | Explained |
| Mar 14, 2024 | Student loans | Incorrect information on your reportInformation belongs to someone else | Explained |
| Jan 31, 2024 | Student loans | Improper use of your reportReporting company used your report improperly | Explained |
| Feb 8, 2020 | Student loans | Struggling to repay your loanCan't get other flexible options for repaying your loan | Explained |
| Jul 14, 2018 | Student loans | Dealing with your lender or servicerReceived bad information about your loan | Explained |
| Sep 30, 2017 | Student loans | Incorrect information on your reportOld information reappears or never goes away | Explained |
| Jun 6, 2017 | Student loans | Dealing with your lender or servicerReceived bad information about your loan | Explained |
| Feb 22, 2017 | Student loans | Dealing with my lender or servicerDon't agree with fees charged | Explained |
| Oct 17, 2016 | Student loans | Dealing with my lender or servicerDon't agree with fees charged | Explained |
| Jul 29, 2016 | Student loans | Dealing with my lender or servicerNeed information about my balance/terms | Explained |
| May 24, 2016 | Student loans | Dealing with my lender or servicerDon't agree with fees charged | Explained |
| Apr 18, 2016 | Student loans | Dealing with my lender or servicerHaving problems with customer service | Explained |
| Feb 17, 2015 | Student loans | Dealing with my lender or servicerDon't agree with fees charged | Explained |
| Feb 3, 2015 | Student loans | Dealing with my lender or servicerReceived bad information about my loan | Explained |
Your rights with student loan servicers
Federal student loan borrowers can switch to an income-driven repayment plan, ask for deferment or forbearance, and apply for forgiveness programs such as Public Service Loan Forgiveness through studentaid.gov. The Federal Student Aid ombudsman helps with disputes your servicer will not fix. Private loans follow the contract and state law instead.
General information, not legal advice; rules vary by state. Plain-English guides
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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