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Complaint log

Acima complaint log

The newest complaints about Acima, as they are published, with the company's answer. Open any one for the full record and to discuss it.

ReceivedAboutIssueStateAnswerOn time
Aug 4, 2026Payday & personal loansCharged fees or interest you didn't expectCAMoney backYes
Aug 4, 2026Credit cardsGetting a credit cardCard opened without my consent or knowledgeTXExplainedYes
Aug 3, 2026Debt collectionTook or threatened to take negative or legal actionThreatened or suggested your credit would be damagedFLExplainedYes
Aug 1, 2026Credit reportingIncorrect information on your reportInformation belongs to someone elseTXExplainedYes
Jul 31, 2026Debt collectionAttempts to collect debt not owedDebt is not yoursCAExplainedYes
Jul 31, 2026Payday & personal loansGetting a line of creditTXExplainedYes
Jul 31, 2026Debt collectionAttempts to collect debt not owedDebt is not yoursMDExplainedYes
Jul 31, 2026Payday & personal loansCharged fees or interest you didn't expectPAExplainedYes
Jul 30, 2026Credit reportingImproper use of your reportReporting company used your report improperlyMAExplainedYes
Jul 30, 2026Debt collectionTook or threatened to take negative or legal actionThreatened to sue you for very old debtILExplainedYes
Jul 30, 2026Payday & personal loansCharged fees or interest you didn't expectTXExplainedYes
Jul 29, 2026Debt collectionAttempts to collect debt not owedDebt is not yoursAZExplainedYes
Jul 29, 2026Debt collectionTook or threatened to take negative or legal actionThreatened to arrest you or take you to jail if you do not payNCExplainedYes
Jul 29, 2026Payday & personal loansStruggling to pay your loanOKExplainedYes
Jul 29, 2026Debt collectionTook or threatened to take negative or legal actionThreatened or suggested your credit would be damagedNYExplainedYes
Jul 29, 2026Credit reportingIncorrect information on your reportInformation belongs to someone elseGAExplainedYes
Jul 28, 2026Payday & personal loansProblem with additional add-on products or servicesALExplainedYes
Jul 27, 2026Payday & personal loansCharged fees or interest you didn't expectDCExplainedYes
Jul 26, 2026Credit reportingIdentity theft protection or other monitoring servicesProblem canceling credit monitoring or identify theft protection serviceTXFixedYes
Jul 24, 2026Debt collectionTook or threatened to take negative or legal actionThreatened or suggested your credit would be damagedGAExplainedYes
Jul 24, 2026Payday & personal loansProblem with the payoff process at the end of the loanAZExplainedYes
Jul 24, 2026Debt collectionAttempts to collect debt not owedDebt was paidWAExplainedYes
Jul 24, 2026Credit cardsFees or interestProblem with feesMOExplainedYes
Jul 23, 2026Debt collectionAttempts to collect debt not owedDebt is not yoursNCExplainedYes
Jul 22, 2026Debt collectionWritten notification about debtDidn't receive enough information to verify debtTXExplainedYes
Jul 21, 2026Debt collectionTook or threatened to take negative or legal actionThreatened to sue you for very old debtPAExplainedYes
Jul 21, 2026Payday & personal loansStruggling to pay your loanTNExplainedYes
Jul 21, 2026Debt collectionThreatened to contact someone or share information improperlyContacted you after you asked them to stopALExplainedYes
Jul 20, 2026Payday & personal loansProblem with additional add-on products or servicesVAExplainedYes
Jul 20, 2026Credit cardsGetting a credit cardCard opened without my consent or knowledgePAExplainedYes
Jul 20, 2026Debt collectionThreatened to contact someone or share information improperlyTalked to a third-party about your debtFLExplainedYes
Jul 20, 2026Debt collectionFalse statements or representationAttempted to collect wrong amountLAExplainedYes
Jul 19, 2026Debt collectionFalse statements or representationAttempted to collect wrong amountKSExplainedYes
Jul 18, 2026Credit reportingIncorrect information on your reportInformation belongs to someone elsePAExplainedYes
Jul 18, 2026Debt collectionTook or threatened to take negative or legal actionThreatened to sue you for very old debtFLExplainedYes
Jul 18, 2026Debt collectionTook or threatened to take negative or legal actionSued you without properly notifying you of lawsuitNCExplainedYes
Jul 17, 2026Debt collectionTook or threatened to take negative or legal actionThreatened to sue you for very old debtTXExplainedYes
Jul 17, 2026Payday & personal loansStruggling to pay your loanPAExplainedYes
Jul 17, 2026Debt collectionTook or threatened to take negative or legal actionThreatened to sue you for very old debtGAExplainedYes
Jul 16, 2026Debt collectionAttempts to collect debt not owedDebt is not yoursTXExplainedYes
Jul 16, 2026Debt collectionThreatened to contact someone or share information improperlyTalked to a third-party about your debtFLExplainedYes
Jul 16, 2026Credit reportingIncorrect information on your reportInformation belongs to someone elseNCExplainedYes
Jul 16, 2026Debt collectionTook or threatened to take negative or legal actionThreatened to arrest you or take you to jail if you do not payTXExplainedYes
Jul 16, 2026Debt collectionWritten notification about debtDidn't receive enough information to verify debtOHExplainedYes
Jul 16, 2026Credit reportingProblem with a company's investigation into an existing problemTheir investigation did not fix an error on your reportNYExplainedYes
Jul 15, 2026Payday & personal loansProblem with additional add-on products or servicesNJExplainedYes
Jul 14, 2026Bank accountsProblem with a lender or other company charging your accountTransaction was not authorizedGAExplainedYes
Jul 14, 2026Payday & personal loansCharged fees or interest you didn't expectINMoney backYes
Jul 11, 2026Debt collectionCommunication tacticsUsed obscene, profane, or other abusive languageALExplainedYes
Jul 10, 2026Payday & personal loansProblem with the payoff process at the end of the loanAZExplainedYes

Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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