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Complaint log

Acima complaint log

The newest complaints about Acima, as they are published, with the company's answer. Open any one for the full record and to discuss it.

ReceivedAboutIssueStateAnswerOn time
Apr 29, 2026Debt collectionTook or threatened to take negative or legal actionThreatened to arrest you or take you to jail if you do not payTXExplainedYes
Apr 29, 2026Payday & personal loansProblem when making paymentsCAExplainedYes
Apr 28, 2026Payday & personal loansGetting the loanMDExplainedYes
Apr 28, 2026Credit cardsProblem with a purchase shown on your statementCard was charged for something you did not purchase with the cardTXExplainedYes
Apr 28, 2026Payday & personal loansCharged fees or interest you didn't expectOHExplainedYes
Apr 28, 2026Payday & personal loansGetting the loanALExplainedYes
Apr 28, 2026Debt collectionAttempts to collect debt not owedDebt is not yoursOHExplainedYes
Apr 27, 2026Debt collectionAttempts to collect debt not owedDebt was result of identity theftORExplainedYes
Apr 27, 2026Debt collectionThreatened to contact someone or share information improperlyContacted your employerFLExplainedYes
Apr 27, 2026Debt collectionFalse statements or representationIndicated you were committing crime by not paying debtFLExplainedYes
Apr 27, 2026Debt collectionTook or threatened to take negative or legal actionThreatened to sue you for very old debtNCExplainedYes
Apr 26, 2026Debt collectionFalse statements or representationAttempted to collect wrong amountNCExplainedNo
Apr 25, 2026Payday & personal loansCharged fees or interest you didn't expectTXMoney backYes
Apr 25, 2026Credit reportingImproper use of your reportReporting company used your report improperlyPAFixedYes
Apr 24, 2026Payday & personal loansStruggling to pay your loanMSExplainedYes
Apr 24, 2026Debt collectionElectronic communicationsFrequent or repeated messagesMOExplainedYes
Apr 24, 2026Payday & personal loansCharged fees or interest you didn't expectTXMoney backYes
Apr 24, 2026Payday & personal loansCharged fees or interest you didn't expectMDFixedYes
Apr 23, 2026Credit reportingIncorrect information on your reportInformation belongs to someone elseORExplainedYes
Apr 23, 2026Debt relief & credit repairConfusing or missing disclosuresTXExplainedYes
Apr 23, 2026Payday & personal loansGetting the loanTXExplainedYes
Apr 23, 2026Payday & personal loansCredit monitoring or identity theft protection servicesBilling dispute for servicesHIFixedYes
Apr 23, 2026Debt collectionTook or threatened to take negative or legal actionThreatened or suggested your credit would be damagedAZExplainedYes
Apr 23, 2026Debt collectionElectronic communicationsContacted before 8am or after 9pmSCExplainedYes
Apr 22, 2026Debt collectionAttempts to collect debt not owedDebt was result of identity theftGAExplainedYes
Apr 22, 2026Credit reportingIncorrect information on your reportAccount information incorrectTXExplainedYes
Apr 22, 2026Payday & personal loansGetting the loanIDExplainedYes
Apr 22, 2026Debt collectionFalse statements or representationAttempted to collect wrong amountPAExplainedYes
Apr 21, 2026Credit reportingIncorrect information on your reportOld information reappears or never goes awayCAExplainedYes
Apr 21, 2026Debt collectionTook or threatened to take negative or legal actionThreatened or suggested your credit would be damagedFLFixedYes
Apr 21, 2026Bank accountsOpening an accountUnable to open an accountMDExplainedYes
Apr 20, 2026Credit reportingIncorrect information on your reportAccount status incorrectNCExplainedYes
Apr 20, 2026Debt collectionWritten notification about debtDidn't receive enough information to verify debtPAExplainedYes
Apr 20, 2026Debt collectionTook or threatened to take negative or legal actionThreatened to sue you for very old debtCAExplainedYes
Apr 18, 2026Debt collectionTook or threatened to take negative or legal actionThreatened or suggested your credit would be damagedTXFixedYes
Apr 17, 2026Debt collectionCommunication tacticsYou told them to stop contacting you, but they keep tryingSCExplainedYes
Apr 17, 2026Payday & personal loansUnexpected feesTXMoney backYes
Apr 17, 2026Payday & personal loansProblem with the payoff process at the end of the loanMOExplainedYes
Apr 17, 2026Debt collectionAttempts to collect debt not owedDebt is not yoursNCFixedYes
Apr 17, 2026Credit cardsProblem with a purchase shown on your statementCard was charged for something you did not purchase with the cardTXExplainedYes
Apr 17, 2026Credit reportingImproper use of your reportReporting company used your report improperlyTXFixedYes
Apr 16, 2026Payday & personal loansProblem with the payoff process at the end of the loanCAFixedYes
Apr 16, 2026Debt collectionTook or threatened to take negative or legal actionThreatened to sue you for very old debtGAExplainedYes
Apr 16, 2026Debt collectionTook or threatened to take negative or legal actionThreatened to sue you for very old debtGAExplainedYes
Apr 16, 2026Debt collectionCommunication tacticsUsed obscene, profane, or other abusive languageGAExplainedYes
Apr 16, 2026Debt collectionTook or threatened to take negative or legal actionThreatened to arrest you or take you to jail if you do not payOKExplainedYes
Apr 15, 2026Debt collectionWritten notification about debtDidn't receive enough information to verify debtMIExplainedYes
Apr 14, 2026Payday & personal loansProblem with additional add-on products or servicesCAExplainedYes
Apr 14, 2026Debt collectionAttempts to collect debt not owedDebt is not yoursTXExplainedYes
Apr 14, 2026Debt collectionFalse statements or representationImpersonated attorney, law enforcement, or government officialCAExplainedYes

Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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