Mortgage company · complaint record
Acre Mortgage complaints
Consumers have filed 17 complaints about Acre Mortgage since 2012, none in the last 12 months. It answered 70.6% on time and closed 12% with relief for the customer. The most common problem is applying for a mortgage or refinancing an existing mortgage.
Rated once a company has 25+ complaints in 12 months. How it works
- Complaints on record
- 17
- Last 12 months
- 0
- Answered on time
- 70.6%
- Closed with relief
- 12%
- Last 30 days
- 0
- Rank
- -
Since April 2012
new vs the year before
Industry: 96%
Typical mortgage company: 5%
Newest: May 9, 2024
Acre Mortgage complaints by month
The busiest month was November 2020 (4 complaints). Complaints rise with a company's size and with news, so compare trends rather than totals.
How Acre Mortgage answered all time
- Closed with monetary relief211.8%
- Closed with explanation1588.2%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
What Acre Mortgage complaints are about
Top Acre Mortgage problems
Where Acre Mortgage complaints come from
Most complaints: Pennsylvania (6), New Jersey (5), Florida (2), Delaware (1), Texas (1).
Acre Mortgage compared with other mortgage lenders & servicers
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | Midwest Loan ServicesMortgages | 50 | 29 | C |
| 2 | Truhome SolutionsMortgages | 43 | 28 | D |
| 3 | NEXA MortgageMortgages | 8 | 28 | F |
| 4 | HilltopMortgages | 51 | 28 | C |
| 5 | Land Home Financial ServicesMortgages | 21 | 27 | F |
| 6 | First United Bank and TrustMortgages | 60 | 27 | C |
| 7 | A&D MortgageMortgages | 45 | 25 | D |
| 8 | Acre MortgageMortgages | - | 0 | - |
Compare side by side: Acre Mortgage vs Midwest Loan Services · Acre Mortgage vs Truhome Solutions · Acre Mortgage vs NEXA Mortgage · Acre Mortgage vs Hilltop
What people say about Acre Mortgage
All experiencesNo experiences with Acre Mortgage yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest Acre Mortgage complaints
Full log| Received | About | Issue | Answer |
|---|---|---|---|
| May 9, 2024 | Credit reporting | Improper use of your reportCredit inquiries on your report that you don't recognize | Explained |
| Nov 18, 2023 | Mortgages | Closing on a mortgageClosing disclosure or other related disclosures | Explained |
| Aug 19, 2021 | Mortgages | Applying for a mortgage or refinancing an existing mortgage | Explained |
| Jul 22, 2021 | Mortgages | Closing on a mortgage | Explained |
| Nov 21, 2020 | Mortgages | Applying for a mortgage or refinancing an existing mortgage | Explained |
| Nov 21, 2020 | Mortgages | Applying for a mortgage or refinancing an existing mortgage | Explained |
| Nov 21, 2020 | Mortgages | Applying for a mortgage or refinancing an existing mortgage | Explained |
| Nov 21, 2020 | Mortgages | Applying for a mortgage or refinancing an existing mortgage | Explained |
| Jan 23, 2019 | Mortgages | Closing on a mortgage | Explained |
| Nov 13, 2018 | Mortgages | Closing on a mortgage | Explained |
| Dec 8, 2017 | Mortgages | Applying for a mortgage or refinancing an existing mortgage | Money back |
| Aug 15, 2016 | Mortgages | Settlement process and costs | Explained |
Questions about Acre Mortgage
How many complaints does Acre Mortgage have?
Acre Mortgage has 17 complaints on record since April 2012, including 0 in the last 12 months and 0 in the last 30 days.
Does Acre Mortgage respond to complaints?
Yes. Acre Mortgage answered 70.6% of its complaints on time (within 15 days) and closed 12% with relief - money back or a fix. The rest were mostly closed with an explanation only.
What do people complain about most with Acre Mortgage?
The most common problems are applying for a mortgage or refinancing an existing mortgage (6), closing on a mortgage (4), settlement process and costs (2).
Is Acre Mortgage legit?
Acre Mortgage is a real company with a public complaint record: consumers have complained about it 17 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is Acre Mortgage legit? for the signals, red flags and how to protect yourself.
How do I file a complaint against Acre Mortgage?
Complain to Acre Mortgage in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most Acre Mortgage complaints come from?
Most come from Pennsylvania (6), New Jersey (5), Florida (2). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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