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Mortgage company · complaint record

Advisors Mortgage Group complaints

Consumers have filed 19 complaints about Advisors Mortgage Group since 2016, none in the last 12 months. It answered 94.7% on time and closed 26% with relief for the customer. The most common problem is applying for a mortgage or refinancing an existing mortgage.

Rated once a company has 25+ complaints in 12 months. How it works

Complaints on record
19

Since November 2016

Last 12 months
0

new vs the year before

Answered on time
94.7%

Industry: 96%

Closed with relief
26%

Typical mortgage company: 5%

Last 30 days
0

Newest: Aug 28, 2025

Rank
-

Advisors Mortgage Group complaints by month

The busiest month was May 2022 (2 complaints). Complaints rise with a company's size and with news, so compare trends rather than totals.

How Advisors Mortgage Group answered all time

  • Closed with monetary relief421.1%
  • Closed with non-monetary relief15.3%
  • Closed with explanation1473.7%

"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means

What Advisors Mortgage Group complaints are about

  • Mortgages1789%
  • Credit reporting211%

Top Advisors Mortgage Group problems

Inside "Applying for a mortgage or refinancing an existing mortgage"

  • Delays in the application process 1

Where Advisors Mortgage Group complaints come from

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Complaints per 100,000 peopleFewerMore

Most complaints: New Jersey (11), New York (3), Florida (2), Maryland (1), Ohio (1).

Advisors Mortgage Group compared with other mortgage lenders & servicers

#CompanyScore12 monthsChangeOn timeReliefGrade
1Midwest Loan ServicesMortgages5029+53%100%0%C
2Truhome SolutionsMortgages4328+155%96.4%4%D
3NEXA MortgageMortgages828+22%46.4%0%F
4HilltopMortgages5128+40%100%0%C
5Land Home Financial ServicesMortgages2127+8%92.6%0%F
6First United Bank and TrustMortgages6027-31%100%0%C
7A&D MortgageMortgages4525+79%96%4%D
8Advisors Mortgage GroupMortgages-0new94.7%26%-

Compare side by side: Advisors Mortgage Group vs Midwest Loan Services · Advisors Mortgage Group vs Truhome Solutions · Advisors Mortgage Group vs NEXA Mortgage · Advisors Mortgage Group vs Hilltop

What people say about Advisors Mortgage Group

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Latest Advisors Mortgage Group complaints

Full log
ReceivedAboutIssueStateAnswerOn time
Aug 28, 2025MortgagesApplying for a mortgage or refinancing an existing mortgageDelays in the application processNJExplainedYes
Aug 29, 2024MortgagesClosing on a mortgageDelays with the closing processNJExplainedYes
Jan 9, 2024Credit reportingImproper use of your reportReporting company used your report improperlyNJExplainedYes
Jun 18, 2023Credit reportingImproper use of your reportReporting company used your report improperlyNJFixedYes
May 9, 2023MortgagesTrouble during payment processMDExplainedYes
Nov 4, 2022MortgagesApplying for a mortgage or refinancing an existing mortgageFLExplainedYes
May 18, 2022MortgagesProblem with a credit reporting company's investigation into an existing problemInvestigation took more than 30 daysNYExplainedYes
May 18, 2022MortgagesProblem with a credit reporting company's investigation into an existing problemInvestigation took more than 30 daysNYExplainedYes
Jul 9, 2021MortgagesApplying for a mortgage or refinancing an existing mortgageOHExplainedYes
Mar 9, 2021MortgagesTrouble during payment processNJExplainedYes
Nov 11, 2020MortgagesApplying for a mortgage or refinancing an existing mortgageNJMoney backYes
Feb 25, 2020MortgagesApplying for a mortgage or refinancing an existing mortgageCOExplainedYes

Questions about Advisors Mortgage Group

How many complaints does Advisors Mortgage Group have?

Advisors Mortgage Group has 19 complaints on record since November 2016, including 0 in the last 12 months and 0 in the last 30 days.

Does Advisors Mortgage Group respond to complaints?

Yes. Advisors Mortgage Group answered 94.7% of its complaints on time (within 15 days) and closed 26% with relief - money back or a fix. The rest were mostly closed with an explanation only.

What do people complain about most with Advisors Mortgage Group?
Is Advisors Mortgage Group legit?

Advisors Mortgage Group is a real company with a public complaint record: consumers have complained about it 19 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is Advisors Mortgage Group legit? for the signals, red flags and how to protect yourself.

How do I file a complaint against Advisors Mortgage Group?

Complain to Advisors Mortgage Group in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.

Where do most Advisors Mortgage Group complaints come from?

Most come from New Jersey (11), New York (3), Florida (2). Big states file more complaints, so the map shows complaints per 100,000 people.

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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