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Complaint log

AES / PHEAA complaint log

The newest complaints about AES / PHEAA, as they are published, with the company's answer. Open any one for the full record and to discuss it.

ReceivedAboutIssueStateAnswerOn time
Sep 1, 2026Debt collectionWritten notification about debtDidn't receive enough information to verify debtPAExplainedYes
Aug 31, 2026Credit reportingIncorrect information on your reportAccount status incorrectSCExplainedYes
Aug 28, 2026Student loansDealing with your lender or servicerProblem with customer serviceMIExplainedYes
Aug 28, 2026Student loansDealing with your lender or servicerNeed information about your loan balance or loan termsNMExplainedYes
Aug 26, 2026Credit reportingProblem with a company's investigation into an existing problemTheir investigation did not fix an error on your reportOHExplainedYes
Aug 24, 2026Credit reportingIncorrect information on your reportInformation belongs to someone elsePAFixedYes
Aug 22, 2026Credit reportingIncorrect information on your reportAccount information incorrectGAExplainedYes
Aug 20, 2026Credit reportingProblem with a company's investigation into an existing problemProblem with personal statement of disputeFLExplainedYes
Aug 19, 2026Student loansStruggling to repay your loanCan't temporarily delay making paymentsPAExplainedYes
Aug 19, 2026Student loansDealing with your lender or servicerNeed information about your loan balance or loan termsMDExplainedYes
Aug 16, 2026Student loansDealing with your lender or servicerReceived bad information about your loanCAExplainedYes
Aug 15, 2026Credit reportingIncorrect information on your reportInformation belongs to someone elseTXExplainedYes
Aug 13, 2026Student loansStruggling to repay your loanProblem with forgiveness, cancellation, or dischargeWAExplainedYes
Aug 11, 2026Student loansDealing with your lender or servicerReceived bad information about your loanILFixedYes
Aug 10, 2026Student loansDealing with your lender or servicerReceived bad information about your loanPAExplainedYes
Aug 9, 2026Student loansStruggling to repay your loanCan't temporarily delay making paymentsGAExplainedYes
Aug 8, 2026Student loansStruggling to repay your loanBankruptcyMOExplainedYes
Aug 8, 2026Student loansDealing with your lender or servicerReceived bad information about your loanMIExplainedYes
Aug 7, 2026Student loansStruggling to repay your loanProblem with forgiveness, cancellation, or dischargeGAFixedYes
Aug 5, 2026Student loansIssue with income share agreementBilling or statement issuesTXExplainedYes
Aug 4, 2026Student loansDealing with your lender or servicerDon't agree with the fees chargedCTExplainedYes
Aug 2, 2026Student loansDealing with your lender or servicerReceived bad information about your loanDEFixedYes
Jul 30, 2026Debt collectionTook or threatened to take negative or legal actionThreatened or suggested your credit would be damagedMDExplainedYes
Jul 30, 2026Debt collectionTook or threatened to take negative or legal actionThreatened or suggested your credit would be damagedMDExplainedYes
Jul 30, 2026Student loansStruggling to repay your loanProblem lowering your monthly paymentsILFixedYes
Jul 29, 2026Student loansDealing with your lender or servicerReceived bad information about your loanPAFixedYes
Jul 29, 2026Student loansIssue with income share agreementDealing with provider of income share agreementMIExplainedYes
Jul 28, 2026Student loansStruggling to repay your loanCan't temporarily delay making paymentsNYExplainedYes
Jul 27, 2026Student loansIncorrect information on your reportAccount information incorrectGAExplainedYes
Jul 27, 2026Student loansDealing with your lender or servicerReceived bad information about your loanPAExplainedYes
Jul 23, 2026Student loansDealing with your lender or servicerReceived bad information about your loanFLFixedYes
Jul 23, 2026Student loansProblem with a company's investigation into an existing problemTheir investigation did not fix an error on your reportMAExplainedYes
Jul 23, 2026Student loansIssue with income share agreementDealing with provider of income share agreementOKExplainedYes
Jul 21, 2026Student loansDealing with your lender or servicerReceived bad information about your loanVAExplainedYes
Jul 21, 2026Student loansStruggling to repay your loanProblem with forgiveness, cancellation, or dischargeWAExplainedYes
Jul 20, 2026Student loansDealing with your lender or servicerDon't agree with the fees chargedFLExplainedYes
Jul 20, 2026Student loansStruggling to repay your loanProblem with forgiveness, cancellation, or dischargeFLExplainedYes
Jul 16, 2026Student loansStruggling to repay your loanProblem lowering your monthly paymentsINFixedYes
Jul 16, 2026Student loansDealing with your lender or servicerDon't agree with the fees chargedCTExplainedYes
Jul 13, 2026Student loansDealing with your lender or servicerReceived bad information about your loanLAExplainedYes
Jul 13, 2026Debt collectionTook or threatened to take negative or legal actionThreatened or suggested your credit would be damagedFLExplainedYes
Jul 13, 2026Student loansDealing with your lender or servicerReceived bad information about your loanILExplainedYes
Jul 9, 2026Student loansGetting a loanHigh pressure sales tactics or recruitingILExplainedYes
Jul 9, 2026Student loansDealing with your lender or servicerReceived bad information about your loanOHFixedYes
Jul 9, 2026Student loansStruggling to repay your loanProblem lowering your monthly paymentsCOExplainedYes
Jul 9, 2026Credit reportingCredit monitoring or identity theft protection servicesBilling dispute for servicesCOExplainedYes
Jul 7, 2026Student loansDealing with your lender or servicerTrouble with how payments are being handledTXExplainedYes
Jul 6, 2026Student loansDealing with your lender or servicerReceived bad information about your loanWIExplainedYes
Jul 3, 2026Student loansDealing with your lender or servicerNeed information about your loan balance or loan termsNJExplainedYes
Jul 2, 2026Credit reportingProblem with a company's investigation into an existing problemTheir investigation did not fix an error on your reportFLExplainedYes

Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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