Share your experienceShare
Companies A-Z Rankings Categories Problems By state Latest complaints Trends Compare Experiences Reports Guides Share your experience
Theme

Complaint log

AES / PHEAA complaint log

The newest complaints about AES / PHEAA, as they are published, with the company's answer. Open any one for the full record and to discuss it.

ReceivedAboutIssueStateAnswerOn time
Mar 16, 2026Student loansStruggling to repay your loanProblem with forgiveness, cancellation, or dischargeMAExplainedYes
Mar 13, 2026Debt collectionAttempts to collect debt not owedDebt is not yoursGAExplainedYes
Mar 12, 2026Student loansDealing with your lender or servicerCo-signerMDFixedYes
Mar 10, 2026Student loansDealing with your lender or servicerReceived bad information about your loanMDExplainedYes
Mar 6, 2026Student loansDealing with your lender or servicerTrouble with how payments are being handledPAExplainedYes
Mar 6, 2026Credit reportingIncorrect information on your reportInformation belongs to someone elseGAExplainedYes
Mar 6, 2026Student loansIncorrect information on your reportAccount status incorrectTNExplainedYes
Mar 6, 2026Student loansDealing with your lender or servicerReceived bad information about your loanMIExplainedYes
Mar 2, 2026Student loansDealing with your lender or servicerReceived bad information about your loanNVExplainedYes
Mar 2, 2026Credit reportingIncorrect information on your reportAccount information incorrectCAExplainedYes
Mar 2, 2026Student loansIncorrect information on your reportAccount information incorrectCOExplainedYes
Mar 1, 2026Student loansDealing with your lender or servicerReceived bad information about your loanTXExplainedYes
Feb 27, 2026Student loansDealing with your lender or servicerDon't agree with the fees chargedINExplainedYes
Feb 26, 2026Student loansStruggling to repay your loanBankruptcyOHExplainedYes
Feb 23, 2026Student loansDealing with your lender or servicerDon't agree with the fees chargedPAExplainedYes
Feb 23, 2026Student loansDealing with your lender or servicerDon't agree with the fees chargedPAExplainedYes
Feb 22, 2026Student loansDealing with your lender or servicerReceived bad information about your loanILExplainedYes
Feb 19, 2026Student loansDealing with your lender or servicerNeed information about your loan balance or loan termsNDExplainedYes
Feb 19, 2026Student loansDealing with your lender or servicerTrouble with how payments are being handledORExplainedYes
Feb 18, 2026Student loansStruggling to repay your loanCan't get other flexible options for repaying your loanGAFixedYes
Feb 17, 2026Debt collectionAttempts to collect debt not owedDebt was paidGAExplainedYes
Feb 17, 2026Student loansStruggling to repay your loanCan't temporarily delay making paymentsMAExplainedYes
Feb 17, 2026Student loansDealing with your lender or servicerTrouble with how payments are being handledPAExplainedYes
Feb 13, 2026Student loansDealing with your lender or servicerDon't agree with the fees chargedWAExplainedYes
Feb 11, 2026Student loansDealing with your lender or servicerReceived bad information about your loanCAExplainedYes
Feb 11, 2026Student loansProblem with fraud alerts or security freezesMIExplainedYes
Feb 10, 2026Credit reportingImproper use of your reportReporting company used your report improperlyTXFixedYes
Feb 10, 2026Debt collectionFalse statements or representationAttempted to collect wrong amountPAExplainedYes
Feb 9, 2026Credit reportingIncorrect information on your reportAccount status incorrectMDExplainedYes
Feb 9, 2026Student loansIssue with income share agreementMarketing or disclosure issuesGAExplainedYes
Feb 7, 2026Debt collectionAttempts to collect debt not owedDebt is not yoursTXExplainedYes
Feb 6, 2026Credit reportingProblem with a company's investigation into an existing problemProblem with personal statement of disputeNYExplainedYes
Feb 5, 2026Debt collectionTook or threatened to take negative or legal actionThreatened or suggested your credit would be damagedFLExplainedYes
Feb 5, 2026Student loansDealing with your lender or servicerNeed information about your loan balance or loan termsTXExplainedYes
Feb 5, 2026Student loansStruggling to repay your loanProblem lowering your monthly paymentsORExplainedYes
Feb 5, 2026Student loansDealing with your lender or servicerNeed information about your loan balance or loan termsNJExplainedYes
Feb 3, 2026Student loansStruggling to repay your loanProblem with forgiveness, cancellation, or dischargePAExplainedYes
Feb 3, 2026Student loansDealing with your lender or servicerTrouble with how payments are being handledFLExplainedYes
Feb 3, 2026Student loansGetting a loanHigh pressure sales tactics or recruitingILExplainedYes
Feb 2, 2026Student loansDealing with your lender or servicerReceived bad information about your loanPAExplainedYes
Feb 2, 2026Student loansDealing with your lender or servicerDon't agree with the fees chargedCAExplainedYes
Feb 2, 2026Credit reportingIncorrect information on your reportAccount status incorrectPAExplainedYes
Jan 30, 2026Student loansDealing with your lender or servicerReceived bad information about your loanILExplainedYes
Jan 28, 2026Credit reportingImproper use of your reportReporting company used your report improperlyILExplainedYes
Jan 25, 2026Student loansDealing with your lender or servicerReceived bad information about your loanNCExplainedYes
Jan 24, 2026Credit reportingIncorrect information on your reportAccount status incorrectTXExplainedYes
Jan 23, 2026Debt collectionAttempts to collect debt not owedDebt was result of identity theftINExplainedYes
Jan 22, 2026Credit reportingProblem with a company's investigation into an existing problemTheir investigation did not fix an error on your reportCAExplainedYes
Jan 22, 2026Credit reportingIncorrect information on your reportOld information reappears or never goes awayCAExplainedYes
Jan 21, 2026Student loansStruggling to repay your loanProblem with forgiveness, cancellation, or dischargePAExplainedYes

Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

Check the record before you sign.

Then add to it. Every experience you share - good or bad - goes on that company's record and helps the next person decide. Two minutes, anonymous.

Share your experience