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Complaint log

Albert complaint log

The newest complaints about Albert, as they are published, with the company's answer. Open any one for the full record and to discuss it.

ReceivedAboutIssueStateAnswerOn time
Mar 22, 2024Payday & personal loansCan't stop withdrawals from your bank accountNCExplainedYes
Mar 20, 2024Bank accountsClosing an accountCan't close your accountILExplainedYes
Mar 14, 2024Bank accountsClosing an accountCan't close your accountTNExplainedYes
Mar 9, 2024Bank accountsManaging an accountProblem making or receiving paymentsTXExplainedYes
Mar 7, 2024Money transfers & appsTrouble accessing funds in your mobile or digital walletIAExplainedYes
Mar 6, 2024Money transfers & appsConfusing or missing disclosuresORExplainedYes
Mar 1, 2024Bank accountsProblem with a lender or other company charging your accountCan't stop withdrawals from your accountNMExplainedYes
Feb 26, 2024Payday & personal loansCharged fees or interest you didn't expectFLExplainedYes
Feb 26, 2024Payday & personal loansCan't stop withdrawals from your bank accountWYExplainedYes
Feb 12, 2024Prepaid & gift cardsProblem getting a card or closing an accountTrouble closing cardFLExplainedYes
Feb 7, 2024Payday & personal loansLoan payment wasn't credited to your accountMIExplainedYes
Feb 6, 2024Bank accountsClosing an accountCan't close your accountMSExplainedYes
Feb 5, 2024Money transfers & appsUnexpected or other feesGAExplainedYes
Feb 3, 2024Debt relief & credit repairConfusing or misleading advertising or marketingNYExplainedYes
Jan 29, 2024Bank accountsProblem with a lender or other company charging your accountTransaction was not authorizedNMExplainedYes
Jan 26, 2024Payday & personal loansCharged fees or interest you didn't expectMAExplainedYes
Jan 23, 2024Money transfers & appsManaging, opening, or closing your mobile wallet accountNYExplainedYes
Jan 22, 2024Payday & personal loansCan't stop withdrawals from your bank accountCAExplainedYes
Jan 20, 2024Bank accountsClosing an accountCan't close your accountARExplainedYes
Jan 18, 2024Money transfers & appsUnexpected or other feesAZExplainedYes
Jan 16, 2024Payday & personal loansMoney was taken from your bank account on the wrong day or for the wrong amountMDExplainedYes
Jan 9, 2024Bank accountsManaging an accountProblem using a debit or ATM cardALExplainedYes
Jan 2, 2024Bank accountsManaging an accountProblem using a debit or ATM cardLAExplainedYes
Dec 24, 2023Money transfers & appsUnauthorized transactions or other transaction problemTXExplainedYes
Dec 22, 2023Money transfers & appsFraud or scamOKExplainedYes
Dec 22, 2023Bank accountsManaging an accountDeposits and withdrawalsGAExplainedYes
Dec 19, 2023Bank accountsClosing an accountCan't close your accountTXExplainedYes
Dec 17, 2023Bank accountsOpening an accountAccount opened without my consent or knowledgeCAExplainedYes
Dec 13, 2023Prepaid & gift cardsAdvertisingConfusing or misleading advertising about the cardCTExplainedYes
Dec 12, 2023Payday & personal loansConfusing or misleading advertising or marketingCAExplainedYes
Dec 11, 2023Payday & personal loansIssues with repaymentTNExplainedYes
Dec 10, 2023Bank accountsClosing an accountCan't close your accountCAExplainedYes
Dec 4, 2023Money transfers & appsOther transaction problemMAExplainedYes
Dec 4, 2023Bank accountsProblem with a lender or other company charging your accountTransaction was not authorizedARExplainedYes
Dec 1, 2023Bank accountsProblem with a lender or other company charging your accountTransaction was not authorizedORExplainedYes
Nov 28, 2023Bank accountsProblem with a lender or other company charging your accountTransaction was not authorizedTXExplainedYes
Nov 22, 2023Bank accountsClosing an accountCan't close your accountKYExplainedYes
Nov 21, 2023Bank accountsProblem with a lender or other company charging your accountTransaction was not authorizedFLExplainedYes
Nov 21, 2023Bank accountsProblem caused by your funds being lowOverdrafts and overdraft feesTNExplainedYes
Nov 20, 2023Bank accountsOpening an accountAccount opened without my consent or knowledgeMIExplainedYes
Nov 18, 2023Money transfers & appsUnauthorized transactions or other transaction problemILExplainedYes
Nov 17, 2023Money transfers & appsTrouble accessing funds in your mobile or digital walletOHExplainedYes
Nov 12, 2023Bank accountsManaging an accountDeposits and withdrawalsCAExplainedYes
Nov 9, 2023CryptoMoney was not available when promisedFLExplainedYes
Nov 9, 2023Money transfers & appsWrong amount charged or receivedILExplainedYes
Nov 6, 2023Bank accountsProblem with a lender or other company charging your accountTransaction was not authorizedTXExplainedYes
Nov 6, 2023Bank accountsClosing an accountCan't close your accountMNExplainedYes
Nov 3, 2023Money transfers & appsTrouble accessing funds in your mobile or digital walletGAExplainedYes
Nov 3, 2023Bank accountsOpening an accountUnable to open an accountPAExplainedYes
Nov 3, 2023Payday & personal loansProblem with the payoff process at the end of the loanFLExplainedYes

Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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