Student loans
Apex Processing student loans complaints
Consumers have filed 6 complaints about Apex Processing's student loans. See the whole Apex Processing record.
Apex Processing against other student loan servicers
| # | Company | 12 months | On time | Relief |
|---|---|---|---|---|
| 1 | MOHELA | 7,252 | 36% | 2% |
| 2 | Nelnet | 3,551 | 99.9% | 0% |
| 3 | Maximus Federal Services | 2,391 | 100% | 0% |
| 4 | Servicer under contract with Federal Student Aid | 1,520 | 0% | - |
| 5 | Edfinancial Services | 1,456 | 98.9% | 0% |
| 6 | Sallie Mae | 716 | 100% | 12% |
| 7 | Central Research | 530 | 99.8% | 0% |
| 8 | Navient | 462 | 100% | 0% |
| 9 | Climb Credit | 304 | 100% | 0% |
| 10 | AES / PHEAA | 206 | 100% | 14% |
| 11 | SoFi | 160 | 100% | 9% |
| 12 | Goal Structured Solutions | 108 | 100% | 0% |
| 13 | Apex Processing | 0 | - | - |
Latest Apex Processing student loans complaints
| Received | About | Issue | Answer |
|---|---|---|---|
| Sep 14, 2023 | Student loans | Dealing with your lender or servicerReceived bad information about your loan | No timely reply |
| Aug 18, 2023 | Student loans | Dealing with your lender or servicerDon't agree with the fees charged | No timely reply |
| Jul 3, 2023 | Student loans | Dealing with your lender or servicerNeed information about your loan balance or loan terms | Explained |
| Dec 16, 2022 | Student loans | Dealing with your lender or servicerProblem with customer service | Explained |
| Dec 16, 2022 | Student loans | Dealing with your lender or servicerProblem with customer service | Explained |
| Mar 31, 2022 | Student loans | Dealing with your lender or servicerDon't agree with the fees charged | Explained |
Your rights with student loan servicers
Federal student loan borrowers can switch to an income-driven repayment plan, ask for deferment or forbearance, and apply for forgiveness programs such as Public Service Loan Forgiveness through studentaid.gov. The Federal Student Aid ombudsman helps with disputes your servicer will not fix. Private loans follow the contract and state law instead.
General information, not legal advice; rules vary by state. Plain-English guides
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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