Debt collector · complaint record
Arcadia complaints
Filed under Arcadia Holdings, LLC
Consumers have filed 222 complaints about Arcadia since 2014, 9 of them in the last 12 months (-40% on the year before). It answered 0% on time and closed 1% with relief for the customer. The most common problem is communication tactics.
Rated once a company has 25+ complaints in 12 months. How it works
- Complaints on record
- 222
- Last 12 months
- 9
- Answered on time
- 0%
- Closed with relief
- 1%
- Last 30 days
- 0
- Rank
- #763 of 1,963
Since June 2014
-40% vs the year before
Industry: 96.5%
Typical debt collector: 24%
Newest: Sep 7, 2026
Most complained-about debt collectors
Arcadia complaints by month
The busiest month was April 2021 (7 complaints). Complaints in the last 12 months are down 40% on the year before. Complaints rise with a company's size and with news, so compare trends rather than totals.
How Arcadia answered all time
- Closed with non-monetary relief20.9%
- Closed with explanation19788.7%
- Untimely response2310.4%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
What Arcadia complaints are about
Top Arcadia problems
Inside "Attempts to collect debt not owed"
- Debt was paid 26
- Debt is not yours 19
- Debt was result of identity theft 3
Where Arcadia complaints come from
Most complaints: Pennsylvania (78), California (57), New York (20), New Jersey (19), Connecticut (14).
Arcadia compared with other debt collectors
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | Green SquareDebt collection | 10 | 25 | F |
| 2 | EMoneyUSADebt collection | 53 | 25 | C |
| 3 | Mullooly Jeffrey Rooney & FlynnDebt collection | 56 | 25 | C |
| 4 | Credit World ServicesDebt collection | 47 | 25 | D |
| 5 | Keynote ConsultingDebt collection | 10 | 25 | F |
| 6 | Augusta Collection AgencyDebt collection | 10 | 25 | F |
| 7 | Advance Bureau of CollectionsDebt collection | 19 | 25 | F |
| 8 | ArcadiaDebt collection | - | 9 | - |
Compare side by side: Arcadia vs Green Square · Arcadia vs EMoneyUSA · Arcadia vs Mullooly Jeffrey Rooney & Flynn · Arcadia vs Credit World Services
What people say about Arcadia
All experiencesNo experiences with Arcadia yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest Arcadia complaints
Full log| Received | About | Issue | Answer |
|---|---|---|---|
| Sep 7, 2026 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | No timely reply |
| Jun 9, 2026 | Debt collection | Threatened to contact someone or share information improperlyTalked to a third-party about your debt | No timely reply |
| May 27, 2026 | Debt collection | Communication tacticsUsed obscene, profane, or other abusive language | No timely reply |
| Apr 29, 2026 | Debt collection | Electronic communicationsUsed obscene, profane, or other abusive language | No timely reply |
| Mar 16, 2026 | Debt collection | Attempts to collect debt not owedDebt is not yours | No timely reply |
| Mar 3, 2026 | Debt collection | Communication tacticsFrequent or repeated calls | No timely reply |
| Mar 2, 2026 | Debt collection | Threatened to contact someone or share information improperlyContacted your employer | No timely reply |
| Jan 15, 2026 | Debt collection | Communication tacticsUsed obscene, profane, or other abusive language | No timely reply |
| Jan 15, 2026 | Debt collection | False statements or representationAttempted to collect wrong amount | No timely reply |
| Nov 5, 2025 | Debt collection | False statements or representationAttempted to collect wrong amount | No timely reply |
| Oct 22, 2025 | Debt collection | Threatened to contact someone or share information improperlyTalked to a third-party about your debt | No timely reply |
| Oct 1, 2025 | Debt relief & credit repair | Problem with customer service | No timely reply |
Questions about Arcadia
How many complaints does Arcadia have?
Arcadia has 222 complaints on record since June 2014, including 9 in the last 12 months and 0 in the last 30 days. That makes it number 1,516 of every company by complaints this year.
Does Arcadia respond to complaints?
Yes. Arcadia answered 0% of its complaints on time (within 15 days) and closed 1% with relief - money back or a fix. The rest were mostly closed with an explanation only.
What do people complain about most with Arcadia?
The most common problems are communication tactics (27), threatened to contact someone or share information improperly (4), attempts to collect debt not owed (48).
Is Arcadia legit?
Arcadia is a real company with a public complaint record: consumers have complained about it 222 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is Arcadia legit? for the signals, red flags and how to protect yourself.
Are complaints about Arcadia going up or down?
Down. There were 9 complaints in the last 12 months against 15 in the 12 before (-40%). See every month.
How do I file a complaint against Arcadia?
Complain to Arcadia in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most Arcadia complaints come from?
Most come from Pennsylvania (78), California (57), New York (20). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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