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Student loans

Arete Financial Group student loans complaints

Consumers have filed 31 complaints about Arete Financial Group's student loans. See the whole Arete Financial Group record.

Arete Financial Group against other student loan servicers

#Company12 monthsChangeOn timeReliefAll time
1MOHELA7,252-10%36%2%25,029
2Nelnet3,551-13%99.9%0%16,699
3Maximus Federal Services2,3910%100%0%8,072
4Servicer under contract with Federal Student Aid1,520+1%0%-3,025
5Edfinancial Services1,456-7%98.9%0%6,432
6Sallie Mae716+38%100%12%4,273
7Central Research530+151%99.8%0%744
8Navient462-39%100%0%35,811
9Climb Credit304+78%100%0%534
10AES / PHEAA206+4%100%14%13,061
11SoFi160+13%100%9%335
12Goal Structured Solutions108+104%100%0%250
13Arete Financial Group0new--31

Every loan servicer ranked

Latest Arete Financial Group student loans complaints

ReceivedAboutIssueStateAnswerOn time
Aug 13, 2020Student loansDealing with your lender or servicerTrouble with how payments are being handled-No timely replyNo
Apr 16, 2020Student loansDealing with your lender or servicerReceived bad information about your loanTXNo timely replyNo
Mar 30, 2020Student loansDealing with your lender or servicerTrouble with how payments are being handledVANo timely replyNo
Mar 30, 2020Student loansDealing with your lender or servicerTrouble with how payments are being handledVANo timely replyNo
Mar 5, 2020Student loansDealing with your lender or servicerTrouble with how payments are being handledMDNo timely replyNo
Feb 12, 2020Student loansDealing with your lender or servicerReceived bad information about your loanPANo timely replyNo
Feb 7, 2020Student loansDealing with your lender or servicerTrouble with how payments are being handledMNNo timely replyNo
Feb 5, 2020Student loansDealing with your lender or servicerReceived bad information about your loanCANo timely replyNo
Jan 24, 2020Student loansDealing with your lender or servicerReceived bad information about your loanCONo timely replyNo
Jan 16, 2020Student loansDealing with your lender or servicerTrouble with how payments are being handledMONo timely replyNo
Jan 2, 2020Student loansDealing with your lender or servicerProblem with customer serviceWVNo timely replyNo
Dec 27, 2019Student loansStruggling to repay your loanProblem lowering your monthly paymentsFLNo timely replyNo
Dec 26, 2019Student loansStruggling to repay your loanProblem lowering your monthly paymentsPANo timely replyNo
Dec 19, 2019Student loansDealing with your lender or servicerReceived bad information about your loanCANo timely replyNo
Dec 17, 2019Student loansDealing with your lender or servicerReceived bad information about your loanTXNo timely replyNo
Dec 16, 2019Student loansDealing with your lender or servicerTrouble with how payments are being handledMDNo timely replyNo
Dec 13, 2019Student loansDealing with your lender or servicerReceived bad information about your loanAZNo timely replyNo
Dec 13, 2019Student loansDealing with your lender or servicerReceived bad information about your loanCANo timely replyNo
Dec 13, 2019Student loansDealing with your lender or servicerNeed information about your loan balance or loan terms-No timely replyNo
Dec 9, 2019Student loansDealing with your lender or servicerTrouble with how payments are being handled-No timely replyNo
Dec 8, 2019Student loansDealing with your lender or servicerReceived bad information about your loanAZNo timely replyNo
Dec 2, 2019Student loansDealing with your lender or servicerDon't agree with the fees chargedFLNo timely replyNo
Nov 29, 2019Student loansDealing with your lender or servicerProblem with customer serviceNCNo timely replyNo
Nov 26, 2019Student loansStruggling to repay your loanProblem lowering your monthly paymentsOHNo timely replyNo
Jul 18, 2019Student loansDealing with your lender or servicerDon't agree with the fees chargedMIMoney backYes
Jun 11, 2019Student loansDealing with your lender or servicerReceived bad information about your loanFLMoney backYes
Jun 4, 2019Student loansDealing with your lender or servicerDon't agree with the fees chargedKYExplainedYes
May 18, 2019Student loansDealing with your lender or servicerTrouble with how payments are being handledCAMoney backYes
May 17, 2019Student loansDealing with your lender or servicerTrouble with how payments are being handledCAExplainedYes
Mar 20, 2019Student loansDealing with your lender or servicerReceived bad information about your loanFLExplainedYes

Your rights with student loan servicers

Federal student loan borrowers can switch to an income-driven repayment plan, ask for deferment or forbearance, and apply for forgiveness programs such as Public Service Loan Forgiveness through studentaid.gov. The Federal Student Aid ombudsman helps with disputes your servicer will not fix. Private loans follow the contract and state law instead.

Scam warning: Applying for federal repayment plans and forgiveness is free. Anyone who charges a fee, asks for your FSA ID or promises instant forgiveness is not to be trusted.

General information, not legal advice; rules vary by state. Plain-English guides

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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