Student loans
Asset Recovery Solutions student loans complaints
Consumers have filed 28 complaints about Asset Recovery Solutions's student loans. See the whole Asset Recovery Solutions record.
Asset Recovery Solutions against other student loan servicers
| # | Company | 12 months | On time | Relief |
|---|---|---|---|---|
| 1 | MOHELA | 7,252 | 36% | 2% |
| 2 | Nelnet | 3,551 | 99.9% | 0% |
| 3 | Maximus Federal Services | 2,391 | 100% | 0% |
| 4 | Servicer under contract with Federal Student Aid | 1,520 | 0% | - |
| 5 | Edfinancial Services | 1,456 | 98.9% | 0% |
| 6 | Sallie Mae | 716 | 100% | 12% |
| 7 | Central Research | 530 | 99.8% | 0% |
| 8 | Navient | 462 | 100% | 0% |
| 9 | Climb Credit | 304 | 100% | 0% |
| 10 | AES / PHEAA | 206 | 100% | 14% |
| 11 | SoFi | 160 | 100% | 9% |
| 12 | Goal Structured Solutions | 108 | 100% | 0% |
| 13 | Asset Recovery Solutions | 0 | - | - |
Latest Asset Recovery Solutions student loans complaints
| Received | About | Issue | Answer |
|---|---|---|---|
| Nov 4, 2025 | Student loans | Struggling to repay your loanCan't temporarily delay making payments | Explained |
| Feb 19, 2025 | Student loans | Struggling to repay your loanProblem lowering your monthly payments | Explained |
| Dec 22, 2022 | Student loans | Dealing with your lender or servicerTrouble with how payments are being handled | Explained |
| Jul 3, 2020 | Student loans | Dealing with your lender or servicerReceived bad information about your loan | Explained |
| Mar 27, 2019 | Student loans | Getting a loanConfusing or misleading advertising | Explained |
| Feb 1, 2019 | Student loans | Dealing with your lender or servicerProblem with customer service | Explained |
| Apr 23, 2018 | Student loans | Dealing with your lender or servicerKeep getting calls about your loan | Explained |
| Aug 2, 2017 | Student loans | Dealing with your lender or servicerKeep getting calls about your loan | Explained |
| Jan 11, 2017 | Student loans | Dealing with my lender or servicerHaving problems with customer service | Closed |
| Jan 11, 2017 | Student loans | Dealing with my lender or servicerKeep getting calls about my loan | Explained |
| Dec 23, 2016 | Student loans | Can't repay my loanCan't get flexible payment options | Explained |
| Nov 25, 2016 | Student loans | Dealing with my lender or servicerKeep getting calls about my loan | Closed |
| Oct 25, 2016 | Student loans | Can't repay my loanCan't get flexible payment options | Explained |
| Sep 18, 2016 | Student loans | Dealing with my lender or servicerHaving problems with customer service | Explained |
| Aug 14, 2016 | Student loans | Dealing with my lender or servicerKeep getting calls about my loan | Explained |
| Jun 14, 2016 | Student loans | Dealing with my lender or servicerKeep getting calls about my loan | Explained |
| Dec 2, 2015 | Student loans | Can't repay my loanCan't get flexible payment options | Closed |
| Oct 29, 2015 | Student loans | Dealing with my lender or servicerReceived bad information about my loan | Closed |
| May 22, 2015 | Student loans | Dealing with my lender or servicerKeep getting calls about my loan | Closed |
| Apr 26, 2015 | Student loans | Can't repay my loanCan't get flexible payment options | Closed |
| Mar 31, 2015 | Student loans | Dealing with my lender or servicerHaving problems with customer service | Closed |
| Mar 11, 2015 | Student loans | Can't repay my loanCan't decrease my monthly payments | Closed |
| Feb 26, 2015 | Student loans | Can't repay my loanCan't get flexible payment options | Closed |
| Feb 2, 2015 | Student loans | Can't repay my loanCan't get flexible payment options | Closed |
| Jan 4, 2015 | Student loans | Dealing with my lender or servicerTrouble with how payments are handled | Closed |
| Sep 19, 2014 | Student loans | Dealing with my lender or servicerKeep getting calls about my loan | Closed |
| Aug 5, 2014 | Student loans | Dealing with my lender or servicerTrouble with how payments are handled | Closed |
| Apr 23, 2014 | Student loans | Dealing with my lender or servicerKeep getting calls about my loan | Closed |
Your rights with student loan servicers
Federal student loan borrowers can switch to an income-driven repayment plan, ask for deferment or forbearance, and apply for forgiveness programs such as Public Service Loan Forgiveness through studentaid.gov. The Federal Student Aid ombudsman helps with disputes your servicer will not fix. Private loans follow the contract and state law instead.
General information, not legal advice; rules vary by state. Plain-English guides
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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