Bank accounts

Axos Financial bank accounts complaints

Consumers have filed 824 complaints about Axos Financial's bank accounts, 196 in the last 12 months (+42%). Axos Financial answered 100% on time and closed 0% with relief. See the whole Axos Financial record.

Axos Financial against other banks & credit unions

#	Company	12 months	Change	On time	Relief	All time
1	Wells Fargo	10,017	+26%	100%	18%	63,467
2	JPMorgan Chase	9,525	+11%	100%	14%	59,224
3	Bank of America	9,008	+44%	99.3%	42%	61,514
4	Chime	8,327	+80%	99.9%	9%	20,914
5	Capital One	4,339	-43%	100%	7%	23,879
6	Block (Cash App)	3,838	+18%	99.3%	0%	9,390
7	Citibank	3,800	+11%	100%	35%	25,575
8	Navy Federal Credit Union	3,599	-66%	100%	33%	22,207
9	U.S. Bank	2,560	+49%	100%	19%	15,963
10	Truist	2,365	+33%	99.9%	11%	10,420
11	SoFi	2,324	+26%	100%	8%	5,234
12	PNC Bank	2,243	+48%	100%	14%	15,615
13	Axos Financial	196	+42%	100%	0%	824

Every bank ranked

Latest Axos Financial bank accounts complaints

Received	About	Issue	State	Answer	On time
Nov 2, 2026	Bank accounts	Managing an accountDeposits and withdrawals	CA	Explained	Yes
Oct 30, 2026	Bank accounts	Closing an accountCan't close your account	AZ	Explained	Yes
Oct 30, 2026	Bank accounts	Problem caused by your funds being lowNon-sufficient funds and associated fees	CA	Explained	Yes
Oct 28, 2026	Bank accounts	Closing an accountCan't close your account	CO	Explained	Yes
Oct 28, 2026	Bank accounts	Closing an accountCan't close your account	FL	Explained	Yes
Oct 28, 2026	Bank accounts	Closing an accountCompany closed your account	TX	Explained	Yes
Oct 27, 2026	Bank accounts	Managing an accountBanking errors	AR	Explained	Yes
Oct 23, 2026	Bank accounts	Managing an accountProblem using a debit or ATM card	NJ	Explained	Yes
Oct 22, 2026	Bank accounts	Closing an accountFunds not received from closed account	NC	Explained	Yes
Oct 22, 2026	Bank accounts	Managing an accountProblem accessing account	MA	In progress	Yes
Oct 21, 2026	Bank accounts	Closing an accountFunds not received from closed account	CA	Explained	Yes
Oct 17, 2026	Bank accounts	Managing an accountDeposits and withdrawals	PA	Explained	Yes
Oct 17, 2026	Bank accounts	Problem caused by your funds being lowOverdrafts and overdraft fees	OK	Explained	Yes
Oct 15, 2026	Bank accounts	Closing an accountCan't close your account	VA	Explained	Yes
Oct 14, 2026	Bank accounts	Closing an accountFees charged for closing account	MI	Explained	Yes
Oct 9, 2026	Bank accounts	Problem with a lender or other company charging your accountTransaction was not authorized	CA	Explained	Yes
Oct 7, 2026	Bank accounts	Managing an accountBanking errors	MA	Explained	Yes
Oct 6, 2026	Bank accounts	Managing an accountProblem using a debit or ATM card	CA	Explained	Yes
Oct 1, 2026	Bank accounts	Managing an accountProblem accessing account	MN	Explained	Yes
Sep 28, 2026	Bank accounts	Managing an accountDeposits or withdrawals	AL	Explained	Yes
Sep 28, 2026	Bank accounts	Managing an accountDeposits and withdrawals	MI	Explained	Yes
Sep 25, 2026	Bank accounts	Managing an accountDeposits and withdrawals	CA	Explained	Yes
Sep 25, 2026	Bank accounts	Managing an accountDeposits or withdrawals	GA	Explained	Yes
Sep 25, 2026	Bank accounts	Managing an accountFunds not handled or disbursed as instructed	AE	Explained	Yes
Sep 24, 2026	Bank accounts	Managing an accountProblem making or receiving payments	WI	Explained	Yes
Sep 24, 2026	Bank accounts	Managing an accountProblem using a debit or ATM card	WA	Explained	Yes
Sep 21, 2026	Bank accounts	Managing an accountDeposits or withdrawals	CT	Explained	Yes
Sep 19, 2026	Bank accounts	Managing an accountProblem using a debit or ATM card	CO	Explained	Yes
Sep 19, 2026	Bank accounts	Managing an accountDeposits and withdrawals	NJ	Explained	Yes
Sep 17, 2026	Bank accounts	Managing an accountFunds not handled or disbursed as instructed	GA	Explained	Yes

Your rights with banks & credit unions

For electronic transfers and debit cards, Regulation E gives you 60 days from the statement to report an error or unauthorized transaction; the bank must investigate, generally within 10 business days or give provisional credit while it takes longer. Reporting a lost card quickly limits what you can lose. Deposits at insured banks are protected up to $250,000 by the FDIC (credit unions by the NCUA).

Scam warning: Banks do not ask you to move money to a "safe account", and a bank employee will not ask for your password or one-time code. If a caller says they are from your bank, hang up and call the number on your card.

General information, not legal advice; rules vary by state. Plain-English guides

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Complaint records are public consumer complaints filed with U.S. regulators, checked 11 minutes ago (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works