Auto loans & leases
Bank of America auto loans & leases complaints
Consumers have filed 1,664 complaints about Bank of America's auto loans & leases, 270 in the last 12 months (+39%). Bank of America answered 100% on time and closed 11% with relief. See the whole Bank of America record.
Bank of America against other auto lenders
| # | Company | 12 months | On time | Relief |
|---|---|---|---|---|
| 1 | Santander Holdings USA | 2,463 | 100% | 36% |
| 2 | Ally Financial | 1,987 | 100% | 4% |
| 3 | Westlake Financial | 1,921 | 100% | 0% |
| 4 | Credit Acceptance | 1,277 | 99.7% | 4% |
| 5 | Capital One | 1,225 | 100% | 2% |
| 6 | Bridgecrest | 1,019 | 99.5% | 0% |
| 7 | Hyundai Capital America | 996 | 100% | 0% |
| 8 | Toyota Financial Services | 938 | 99.9% | 6% |
| 9 | Exeter Finance | 830 | 99.9% | 0% |
| 10 | Wells Fargo | 686 | 100% | 19% |
| 11 | American Honda Finance | 556 | 99.6% | 0% |
| 12 | American Credit Acceptance | 554 | 100% | 0% |
| 13 | Bank of America | 270 | 100% | 11% |
Latest Bank of America auto loans & leases complaints
| Received | About | Issue | Answer |
|---|---|---|---|
| Nov 7, 2026 | Auto loans & leases | Managing the loan or leaseBilling problem | Explained |
| Nov 3, 2026 | Auto loans & leases | Managing the loan or leaseBilling problem | In progress |
| Nov 2, 2026 | Auto loans & leases | Getting a loan or leaseLoan opened without my consent or knowledge | In progress |
| Nov 1, 2026 | Auto loans & leases | RepossessionLender trying to repossess or disable the vehicle | In progress |
| Oct 30, 2026 | Auto loans & leases | Managing the loan or leaseProblem with additional products or services purchased with the loan | In progress |
| Oct 29, 2026 | Auto loans & leases | Getting a loan or leaseLoan opened without my consent or knowledge | In progress |
| Oct 29, 2026 | Auto loans & leases | Managing the loan or leaseProblem with fees charged | In progress |
| Oct 28, 2026 | Auto loans & leases | Managing the loan or leaseBilling problem | In progress |
| Oct 27, 2026 | Auto loans & leases | Problems at the end of the loan or leaseUnable to receive car title or other problem after the loan is paid off | Explained |
| Oct 27, 2026 | Auto loans & leases | Managing the loan or leaseBilling problem | In progress |
| Oct 27, 2026 | Auto loans & leases | Struggling to pay your loanProblem after you declared or threatened to declare bankruptcy | In progress |
| Oct 23, 2026 | Auto loans & leases | Problems at the end of the loan or leaseUnable to receive car title or other problem after the loan is paid off | In progress |
| Oct 23, 2026 | Auto loans & leases | Problems at the end of the loan or leaseProblem with paying off the loan | In progress |
| Oct 23, 2026 | Auto loans & leases | Struggling to pay your loanDenied request to lower payments | In progress |
| Oct 22, 2026 | Auto loans & leases | Problems at the end of the loan or leaseExcess mileage, damage, or wear fees, or other problem after the lease is finished | In progress |
| Oct 22, 2026 | Auto loans & leases | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | In progress |
| Oct 21, 2026 | Auto loans & leases | RepossessionDamage caused or loss of personal items in vehicle during the actual repossession | In progress |
| Oct 19, 2026 | Auto loans & leases | RepossessionLoan balance remaining after the vehicle is repossessed and sold | In progress |
| Oct 19, 2026 | Auto loans & leases | Incorrect information on your reportAccount status incorrect | In progress |
| Oct 19, 2026 | Auto loans & leases | RepossessionDeficiency balance after repossession | Money back |
| Oct 16, 2026 | Auto loans & leases | Managing the loan or leaseBilling problem | Explained |
| Oct 15, 2026 | Auto loans & leases | RepossessionLender trying to repossess or disable the vehicle | Explained |
| Oct 15, 2026 | Auto loans & leases | RepossessionVoluntary repossession | In progress |
| Oct 15, 2026 | Auto loans & leases | Managing the loan or leaseBilling problem | Explained |
| Oct 14, 2026 | Auto loans & leases | Managing the loan or leaseBilling problem | In progress |
| Oct 14, 2026 | Auto loans & leases | RepossessionVoluntary repossession | In progress |
| Oct 11, 2026 | Auto loans & leases | RepossessionLender trying to repossess or disable the vehicle | Explained |
| Oct 10, 2026 | Auto loans & leases | Getting a loan or leaseCredit denial | In progress |
| Oct 10, 2026 | Auto loans & leases | Incorrect information on your reportAccount status incorrect | In progress |
| Oct 9, 2026 | Auto loans & leases | RepossessionAccount reinstatement or redemption after repossession | Explained |
Your rights with auto lenders
Repossession rules come from your contract and your state's law: in many states a lender can repossess without warning once you default, but it cannot breach the peace, and it must tell you how to get the car back and how it will be sold. You are usually entitled to a refund of unused add-ons such as GAP or service contracts when the loan ends early.
Scam warning: Watch for add-ons slipped into the contract, and get every promise in writing before you sign. A dealer cannot make you buy extras to get the loan.
General information, not legal advice; rules vary by state. Plain-English guides
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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