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Complaint log

Barclays US complaint log

The newest complaints about Barclays US, as they are published, with the company's answer. Open any one for the full record and to discuss it.

ReceivedAboutIssueStateAnswerOn time
Nov 6, 2026Credit reportingProblem with a company's investigation into an existing problemProblem with personal statement of disputeFLExplainedYes
Nov 6, 2026Credit reportingIncorrect information on your reportAccount status incorrectCAIn progressYes
Nov 6, 2026Credit cardsProblem with a purchase shown on your statementCard was charged for something you did not purchase with the cardNJIn progressYes
Nov 6, 2026Credit cardsIncorrect information on your reportInformation belongs to someone elseTXIn progressYes
Nov 6, 2026Credit cardsProblem with a company's investigation into an existing problemTheir investigation did not fix an error on your reportFLIn progressYes
Nov 6, 2026Credit cardsProblem with a company's investigation into an existing problemTheir investigation did not fix an error on your reportFLExplainedYes
Nov 6, 2026Credit cardsProblem with a purchase shown on your statementCredit card company isn't resolving a dispute about a purchase on your statementCTIn progressYes
Nov 6, 2026Credit cardsGetting a credit cardCard opened without my consent or knowledgeNYIn progressYes
Nov 6, 2026Debt collectionCommunication tacticsFrequent or repeated callsSCIn progressYes
Nov 6, 2026Credit reportingIncorrect information on your reportAccount status incorrectMAIn progressYes
Nov 6, 2026Credit cardsIncorrect information on your reportAccount information incorrectNYIn progressYes
Nov 6, 2026Credit cardsTrouble using your cardCan't use card to make purchasesWAIn progressYes
Nov 6, 2026Bank accountsClosing an accountCan't close your accountPAIn progressYes
Nov 6, 2026Credit cardsProblem with a purchase shown on your statementCredit card company isn't resolving a dispute about a purchase on your statementCAIn progressYes
Nov 6, 2026Credit cardsAdvertising and marketing, including promotional offersDidn't receive advertised or promotional termsCAExplainedYes
Nov 5, 2026Credit reportingIncorrect information on your reportAccount information incorrectNCExplainedYes
Nov 5, 2026Debt collectionAttempts to collect debt not owedDebt is not yoursNJIn progressYes
Nov 5, 2026Credit cardsProblem with a purchase shown on your statementCredit card company isn't resolving a dispute about a purchase on your statementMAIn progressYes
Nov 5, 2026Debt collectionTook or threatened to take negative or legal actionThreatened or suggested your credit would be damagedNCIn progressYes
Nov 5, 2026Debt collectionAttempts to collect debt not owedDebt was result of identity theftNYExplainedYes
Nov 5, 2026Credit cardsIncorrect information on your reportInformation belongs to someone elseNCExplainedYes
Nov 5, 2026Credit cardsAdvertising and marketing, including promotional offersDidn't receive advertised or promotional termsTXIn progressYes
Nov 5, 2026Credit cardsProblem with a purchase shown on your statementCredit card company isn't resolving a dispute about a purchase on your statementUTIn progressYes
Nov 5, 2026Credit cardsProblem with a purchase shown on your statementCredit card company isn't resolving a dispute about a purchase on your statementOHIn progressYes
Nov 5, 2026Credit cardsProblem with a purchase shown on your statementCredit card company isn't resolving a dispute about a purchase on your statementMIIn progressYes
Nov 5, 2026Credit reportingImproper use of your reportCredit inquiries on your report that you don't recognizeTXExplainedYes
Nov 5, 2026Debt collectionAttempts to collect debt not owedDebt is not yoursNYIn progressYes
Nov 5, 2026Credit cardsProblem with a purchase shown on your statementCredit card company isn't resolving a dispute about a purchase on your statementCAIn progressYes
Nov 5, 2026Credit reportingIncorrect information on your reportInformation belongs to someone elseAZIn progressYes
Nov 5, 2026Credit cardsProblem with a purchase shown on your statementCredit card company isn't resolving a dispute about a purchase on your statementAKIn progressYes
Nov 5, 2026Credit cardsIncorrect information on your reportAccount information incorrectMOIn progressYes
Nov 5, 2026Credit reportingIncorrect information on your reportInformation belongs to someone elseNJExplainedYes
Nov 4, 2026Credit cardsOther features, terms, or problemsProblem with rewards from credit cardFLIn progressYes
Nov 4, 2026Credit reportingProblem with a company's investigation into an existing problemTheir investigation did not fix an error on your reportNJIn progressYes
Nov 4, 2026Credit cardsProblem with a purchase shown on your statementCredit card company isn't resolving a dispute about a purchase on your statementVAIn progressYes
Nov 4, 2026Credit reportingProblem with a company's investigation into an existing problemTheir investigation did not fix an error on your reportFLExplainedYes
Nov 4, 2026Credit cardsProblem with a purchase shown on your statementCredit card company isn't resolving a dispute about a purchase on your statementNCIn progressYes
Nov 4, 2026Credit cardsProblem with a purchase shown on your statementCard was charged for something you did not purchase with the cardARIn progressYes
Nov 4, 2026Credit cardsStruggling to pay your billCredit card company won't work with you while you're going through financial hardshipSDIn progressYes
Nov 4, 2026Credit cardsTrouble using your cardCan't use card to make purchasesFLIn progressYes
Nov 4, 2026Credit reportingIncorrect information on your reportInformation belongs to someone elseFLIn progressYes
Nov 4, 2026Credit cardsCredit monitoring or identity theft protection servicesBilling dispute for servicesMNExplainedYes
Nov 4, 2026Credit reportingIncorrect information on your reportAccount status incorrectGAIn progressYes
Nov 4, 2026Credit cardsOther features, terms, or problemsProblem with balance transferCAExplainedYes
Nov 4, 2026Credit cardsProblem with a purchase shown on your statementCredit card company isn't resolving a dispute about a purchase on your statementFLIn progressYes
Nov 4, 2026Credit cardsProblem with a purchase shown on your statementCard was charged for something you did not purchase with the cardMAIn progressYes
Nov 4, 2026Credit cardsOther features, terms, or problemsOther problemCAIn progressYes
Nov 4, 2026Credit cardsAdvertising and marketing, including promotional offersDidn't receive advertised or promotional termsCAIn progressYes
Nov 4, 2026Credit cardsTrouble using your cardCredit card company won't increase or decrease your credit limitFLIn progressYes
Nov 4, 2026Credit cardsProblem with a purchase shown on your statementCredit card company isn't resolving a dispute about a purchase on your statementSCIn progressYes

Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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