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Complaint log

Barclays US complaint log

The newest complaints about Barclays US, as they are published, with the company's answer. Open any one for the full record and to discuss it.

ReceivedAboutIssueStateAnswerOn time
Nov 10, 2026Bank accountsOpening an accountDidn't receive terms that were advertisedOHIn progressYes
Nov 10, 2026Credit cardsProblem with a purchase shown on your statementCredit card company isn't resolving a dispute about a purchase on your statementNYIn progressYes
Nov 10, 2026Credit cardsOther features, terms, or problemsOther problemFLIn progressYes
Nov 10, 2026Credit cardsProblem when making paymentsProblem during payment processFLIn progressYes
Nov 10, 2026Credit reportingIncorrect information on your reportInformation belongs to someone elseNCIn progressYes
Nov 10, 2026Credit cardsAdvertising and marketing, including promotional offersConfusing or misleading advertising about the credit cardNYIn progressYes
Nov 10, 2026Credit reportingProblem with a company's investigation into an existing problemTheir investigation did not fix an error on your reportFLIn progressYes
Nov 10, 2026Credit cardsImproper use of your reportReporting company used your report improperlyAZIn progressYes
Nov 10, 2026Credit cardsGetting a credit cardCard opened without my consent or knowledgeCAIn progressYes
Nov 10, 2026Debt collectionAttempts to collect debt not owedDebt was result of identity theftPAIn progressYes
Nov 10, 2026Credit cardsGetting a credit cardCard opened without my consent or knowledgeNYIn progressYes
Nov 10, 2026Credit reportingImproper use of your reportCredit inquiries on your report that you don't recognizeTXIn progressYes
Nov 9, 2026Credit cardsProblem with a purchase shown on your statementCard was charged for something you did not purchase with the cardMOIn progressYes
Nov 9, 2026Credit reportingIncorrect information on your reportInformation belongs to someone elseFLExplainedYes
Nov 9, 2026Credit cardsOther features, terms, or problemsOther problemNYIn progressYes
Nov 9, 2026Credit cardsProblem with a purchase shown on your statementCredit card company isn't resolving a dispute about a purchase on your statementMSIn progressYes
Nov 9, 2026Credit cardsGetting a credit cardCard opened without my consent or knowledgeTXIn progressYes
Nov 9, 2026Credit cardsIncorrect information on your reportAccount status incorrectCAIn progressYes
Nov 9, 2026Credit cardsProblem with a purchase shown on your statementCredit card company isn't resolving a dispute about a purchase on your statementWAIn progressYes
Nov 9, 2026Credit cardsAdvertising and marketing, including promotional offersConfusing or misleading advertising about the credit cardVAIn progressYes
Nov 9, 2026Credit cardsProblem with a purchase shown on your statementCard was charged for something you did not purchase with the cardMOIn progressYes
Nov 9, 2026Credit reportingIncorrect information on your reportAccount information incorrectNYIn progressYes
Nov 9, 2026Credit cardsClosing your accountCan't close your accountARIn progressYes
Nov 9, 2026Credit cardsProblem when making paymentsProblem during payment processNCIn progressYes
Nov 9, 2026Credit reportingIncorrect information on your reportInformation belongs to someone elseNCIn progressYes
Nov 9, 2026Credit cardsFees or interestProblem with feesFLIn progressYes
Nov 9, 2026Credit cardsAdvertising and marketing, including promotional offersDidn't receive advertised or promotional termsCAIn progressYes
Nov 9, 2026Debt collectionFalse statements or representationAttempted to collect wrong amountTXIn progressYes
Nov 9, 2026Credit reportingProblem with a company's investigation into an existing problemTheir investigation did not fix an error on your reportNYIn progressYes
Nov 9, 2026Credit reportingIncorrect information on your reportAccount status incorrectFLIn progressYes
Nov 8, 2026Credit cardsClosing your accountCompany closed your accountNYIn progressYes
Nov 8, 2026Credit cardsTrouble using your cardCredit card company won't increase or decrease your credit limitNYIn progressYes
Nov 8, 2026Credit cardsIncorrect information on your reportAccount information incorrectMAIn progressYes
Nov 8, 2026Credit cardsGetting a credit cardCard opened without my consent or knowledgeFLIn progressYes
Nov 7, 2026Credit cardsTrouble using your cardCan't use card to make purchasesMAIn progressYes
Nov 7, 2026Credit cardsProblem with a purchase shown on your statementCredit card company isn't resolving a dispute about a purchase on your statementMTIn progressYes
Nov 7, 2026Credit cardsProblem with a purchase shown on your statementCredit card company isn't resolving a dispute about a purchase on your statementCAIn progressYes
Nov 7, 2026Credit cardsGetting a credit cardDelay in processing applicationTNIn progressYes
Nov 7, 2026Credit cardsFees or interestProblem with feesMAIn progressYes
Nov 7, 2026Debt collectionAttempts to collect debt not owedDebt was result of identity theftNYIn progressYes
Nov 7, 2026Credit cardsProblem with a purchase shown on your statementCredit card company isn't resolving a dispute about a purchase on your statementOHIn progressYes
Nov 7, 2026Credit cardsGetting a credit cardDelay in processing applicationMIIn progressYes
Nov 7, 2026Bank accountsClosing an accountCompany closed your accountTXIn progressYes
Nov 7, 2026Bank accountsManaging an accountDeposits and withdrawalsCAIn progressYes
Nov 7, 2026Credit reportingIncorrect information on your reportAccount information incorrectFLIn progressYes
Nov 6, 2026Credit cardsProblem with a purchase shown on your statementCard was charged for something you did not purchase with the cardOHIn progressYes
Nov 6, 2026Credit reportingProblem with a company's investigation into an existing problemTheir investigation did not fix an error on your reportSCExplainedYes
Nov 6, 2026Credit cardsFees or interestProblem with feesHIIn progressYes
Nov 6, 2026Credit cardsProblem when making paymentsProblem during payment processFLIn progressYes
Nov 6, 2026Credit cardsGetting a credit cardApplication deniedMEIn progressYes

Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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