Bank accounts

BBVA bank accounts complaints

Consumers have filed 3,280 complaints about BBVA's bank accounts. See the whole BBVA record.

BBVA against other banks & credit unions

#	Company	12 months	Change	On time	Relief	All time
1	Wells Fargo	10,017	+26%	100%	18%	63,467
2	JPMorgan Chase	9,525	+11%	100%	14%	59,224
3	Bank of America	9,008	+44%	99.3%	42%	61,514
4	Chime	8,327	+80%	99.9%	9%	20,914
5	Capital One	4,339	-43%	100%	7%	23,879
6	Block (Cash App)	3,838	+18%	99.3%	0%	9,390
7	Citibank	3,800	+11%	100%	35%	25,575
8	Navy Federal Credit Union	3,599	-66%	100%	33%	22,207
9	U.S. Bank	2,560	+49%	100%	19%	15,963
10	Truist	2,365	+33%	99.9%	11%	10,420
11	SoFi	2,324	+26%	100%	8%	5,234
12	PNC Bank	2,243	+48%	100%	14%	15,615
13	BBVA	0	new	-	-	3,280

Every bank ranked

Latest BBVA bank accounts complaints

Received	About	Issue	State	Answer	On time
Jun 30, 2021	Bank accounts	Managing an accountProblem making or receiving payments	CA	Explained	Yes
Jun 29, 2021	Bank accounts	Managing an accountProblem using a debit or ATM card	AZ	Money back	Yes
Jun 28, 2021	Bank accounts	Managing an accountFee problem	CA	Explained	Yes
Jun 28, 2021	Bank accounts	Managing an accountProblem making or receiving payments	CO	Explained	Yes
Jun 27, 2021	Bank accounts	Closing an accountCan't close your account	WA	Explained	Yes
Jun 26, 2021	Bank accounts	Closing an accountCan't close your account	DE	Explained	Yes
Jun 26, 2021	Bank accounts	Managing an accountFee problem	VA	Explained	Yes
Jun 24, 2021	Bank accounts	Managing an accountProblem making or receiving payments	LA	Explained	Yes
Jun 24, 2021	Bank accounts	Closing an accountCan't close your account	CA	Fixed	Yes
Jun 23, 2021	Bank accounts	Managing an accountProblem using a debit or ATM card	CA	Explained	Yes
Jun 23, 2021	Bank accounts	Managing an accountFunds not handled or disbursed as instructed	AZ	Explained	Yes
Jun 23, 2021	Bank accounts	Closing an accountCan't close your account	CT	Explained	Yes
Jun 22, 2021	Bank accounts	Opening an accountAccount opened as a result of fraud	GA	Explained	Yes
Jun 22, 2021	Bank accounts	Opening an accountDidn't receive terms that were advertised	FL	Money back	Yes
Jun 22, 2021	Bank accounts	Closing an accountFunds not received from closed account	LA	Explained	Yes
Jun 21, 2021	Bank accounts	Opening an accountAccount opened as a result of fraud	CA	Explained	Yes
Jun 20, 2021	Bank accounts	Closing an accountCan't close your account	CA	Money back	Yes
Jun 19, 2021	Bank accounts	Managing an accountDeposits and withdrawals	FL	Explained	Yes
Jun 17, 2021	Bank accounts	Managing an accountProblem accessing account	AR	Fixed	Yes
Jun 17, 2021	Bank accounts	Closing an accountCan't close your account	CT	Explained	Yes
Jun 17, 2021	Bank accounts	Managing an accountProblem accessing account	WA	Explained	Yes
Jun 17, 2021	Bank accounts	Managing an accountDeposits and withdrawals	TX	Explained	Yes
Jun 16, 2021	Bank accounts	Managing an accountDeposits and withdrawals	TX	Explained	Yes
Jun 16, 2021	Bank accounts	Problem caused by your funds being lowNon-sufficient funds and associated fees	TX	Explained	Yes
Jun 16, 2021	Bank accounts	Closing an accountCan't close your account	MO	Explained	Yes
Jun 15, 2021	Bank accounts	Closing an accountFunds not received from closed account	FL	Explained	Yes
Jun 15, 2021	Bank accounts	Managing an accountDeposits and withdrawals	TN	Explained	Yes
Jun 14, 2021	Bank accounts	Managing an accountProblem using a debit or ATM card	AE	Explained	Yes
Jun 13, 2021	Bank accounts	Closing an accountCompany closed your account	MD	Fixed	Yes
Jun 11, 2021	Bank accounts	Managing an accountFunds not handled or disbursed as instructed	TX	Explained	Yes

Your rights with banks & credit unions

For electronic transfers and debit cards, Regulation E gives you 60 days from the statement to report an error or unauthorized transaction; the bank must investigate, generally within 10 business days or give provisional credit while it takes longer. Reporting a lost card quickly limits what you can lose. Deposits at insured banks are protected up to $250,000 by the FDIC (credit unions by the NCUA).

Scam warning: Banks do not ask you to move money to a "safe account", and a bank employee will not ask for your password or one-time code. If a caller says they are from your bank, hang up and call the number on your card.

General information, not legal advice; rules vary by state. Plain-English guides

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Complaint records are public consumer complaints filed with U.S. regulators, checked 4 minutes ago (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works