Bank accounts

BBVA bank accounts complaints

Consumers have filed 3,280 complaints about BBVA's bank accounts. See the whole BBVA record.

BBVA against other banks & credit unions

#	Company	12 months	Change	On time	Relief	All time
1	Wells Fargo	10,017	+26%	100%	18%	63,467
2	JPMorgan Chase	9,525	+11%	100%	14%	59,224
3	Bank of America	9,008	+44%	99.3%	42%	61,514
4	Chime	8,327	+80%	99.9%	9%	20,914
5	Capital One	4,339	-43%	100%	7%	23,879
6	Block (Cash App)	3,838	+18%	99.3%	0%	9,390
7	Citibank	3,800	+11%	100%	35%	25,575
8	Navy Federal Credit Union	3,599	-66%	100%	33%	22,207
9	U.S. Bank	2,560	+49%	100%	19%	15,963
10	Truist	2,365	+33%	99.9%	11%	10,420
11	SoFi	2,324	+26%	100%	8%	5,234
12	PNC Bank	2,243	+48%	100%	14%	15,615
13	BBVA	0	new	-	-	3,280

Every bank ranked

Latest BBVA bank accounts complaints

Received	About	Issue	State	Answer	On time
Jun 11, 2021	Bank accounts	Closing an accountCan't close your account	DC	Explained	Yes
Jun 9, 2021	Bank accounts	Closing an accountCan't close your account	CA	Explained	Yes
Jun 9, 2021	Bank accounts	Managing an accountFee problem	NC	Explained	Yes
Jun 9, 2021	Bank accounts	Managing an accountDeposits and withdrawals	LA	Explained	Yes
Jun 8, 2021	Bank accounts	Managing an accountDeposits and withdrawals	MA	Explained	Yes
Jun 8, 2021	Bank accounts	Managing an accountDeposits and withdrawals	AZ	Explained	Yes
Jun 7, 2021	Bank accounts	Closing an accountFunds not received from closed account	FL	Explained	Yes
Jun 7, 2021	Bank accounts	Managing an accountProblem accessing account	AZ	Explained	Yes
Jun 6, 2021	Bank accounts	Problem with a lender or other company charging your accountMoney was taken from your account on the wrong day or for the wrong amount	AL	Explained	Yes
Jun 5, 2021	Bank accounts	Managing an accountFunds not handled or disbursed as instructed	CA	Explained	Yes
Jun 5, 2021	Bank accounts	Managing an accountDeposits and withdrawals	MA	Explained	Yes
Jun 2, 2021	Bank accounts	Opening an accountConfusing or missing disclosures	CA	Explained	Yes
Jun 2, 2021	Bank accounts	Managing an accountDeposits and withdrawals	AZ	Explained	Yes
Jun 2, 2021	Bank accounts	Managing an accountFee problem	CA	Explained	Yes
Jun 2, 2021	Bank accounts	Managing an accountDeposits and withdrawals	AZ	Explained	Yes
Jun 1, 2021	Bank accounts	Managing an accountDeposits and withdrawals	FL	Explained	Yes
May 31, 2021	Bank accounts	Managing an accountProblem accessing account	OR	Explained	Yes
May 31, 2021	Bank accounts	Closing an accountFunds not received from closed account	NC	Explained	Yes
May 30, 2021	Bank accounts	Managing an accountProblem making or receiving payments	NY	Explained	Yes
May 29, 2021	Bank accounts	Closing an accountCan't close your account	TX	Money back	Yes
May 29, 2021	Bank accounts	Problem with a lender or other company charging your accountTransaction was not authorized	TX	Explained	Yes
May 28, 2021	Bank accounts	Managing an accountProblem accessing account	AZ	Explained	Yes
May 28, 2021	Bank accounts	Closing an accountCan't close your account	TX	Money back	Yes
May 28, 2021	Bank accounts	Managing an accountDeposits and withdrawals	AZ	Explained	Yes
May 27, 2021	Bank accounts	Managing an accountDeposits and withdrawals	AZ	Explained	Yes
May 27, 2021	Bank accounts	Problem caused by your funds being lowNon-sufficient funds and associated fees	CA	Money back	Yes
May 27, 2021	Bank accounts	Closing an accountFunds not received from closed account	TX	Money back	Yes
May 27, 2021	Bank accounts	Managing an accountProblem making or receiving payments	NY	Explained	Yes
May 27, 2021	Bank accounts	Managing an accountProblem accessing account	NY	Explained	Yes
May 26, 2021	Bank accounts	Closing an accountFees charged for closing account	OR	Explained	Yes

Your rights with banks & credit unions

For electronic transfers and debit cards, Regulation E gives you 60 days from the statement to report an error or unauthorized transaction; the bank must investigate, generally within 10 business days or give provisional credit while it takes longer. Reporting a lost card quickly limits what you can lose. Deposits at insured banks are protected up to $250,000 by the FDIC (credit unions by the NCUA).

Scam warning: Banks do not ask you to move money to a "safe account", and a bank employee will not ask for your password or one-time code. If a caller says they are from your bank, hang up and call the number on your card.

General information, not legal advice; rules vary by state. Plain-English guides

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Complaint records are public consumer complaints filed with U.S. regulators, checked 8 minutes ago (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works