Student loans
Ben Franklin Finance student loans complaints
Consumers have filed 5 complaints about Ben Franklin Finance's student loans. See the whole Ben Franklin Finance record.
Ben Franklin Finance against other student loan servicers
| # | Company | 12 months | On time | Relief |
|---|---|---|---|---|
| 1 | MOHELA | 7,252 | 36% | 2% |
| 2 | Nelnet | 3,551 | 99.9% | 0% |
| 3 | Maximus Federal Services | 2,391 | 100% | 0% |
| 4 | Servicer under contract with Federal Student Aid | 1,520 | 0% | - |
| 5 | Edfinancial Services | 1,456 | 98.9% | 0% |
| 6 | Sallie Mae | 716 | 100% | 12% |
| 7 | Central Research | 530 | 99.8% | 0% |
| 8 | Navient | 462 | 100% | 0% |
| 9 | Climb Credit | 304 | 100% | 0% |
| 10 | AES / PHEAA | 206 | 100% | 14% |
| 11 | SoFi | 160 | 100% | 9% |
| 12 | Goal Structured Solutions | 108 | 100% | 0% |
| 13 | Ben Franklin Finance | 0 | - | - |
Latest Ben Franklin Finance student loans complaints
| Received | About | Issue | Answer |
|---|---|---|---|
| Jul 8, 2025 | Student loans | Incorrect information on your reportOld information reappears or never goes away | No timely reply |
| May 15, 2025 | Student loans | Getting a loanHigh pressure sales tactics or recruiting | Explained |
| Apr 8, 2025 | Student loans | Dealing with your lender or servicerDon't agree with the fees charged | Explained |
| Jan 28, 2025 | Student loans | Getting a loanLoan opened without my consent or knowledge | Explained |
| Jun 18, 2024 | Student loans | Issue with income share agreementMarketing or disclosure issues | Explained |
Your rights with student loan servicers
Federal student loan borrowers can switch to an income-driven repayment plan, ask for deferment or forbearance, and apply for forgiveness programs such as Public Service Loan Forgiveness through studentaid.gov. The Federal Student Aid ombudsman helps with disputes your servicer will not fix. Private loans follow the contract and state law instead.
General information, not legal advice; rules vary by state. Plain-English guides
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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