Auto loans & leases
Bepensa Capital auto loans & leases complaints
Consumers have filed 106 complaints about Bepensa Capital's auto loans & leases, 10 in the last 12 months (-52%). Bepensa Capital answered 100% on time and closed 0% with relief. See the whole Bepensa Capital record.
Bepensa Capital against other auto lenders
| # | Company | 12 months | On time | Relief |
|---|---|---|---|---|
| 1 | Santander Holdings USA | 2,463 | 100% | 36% |
| 2 | Ally Financial | 1,987 | 100% | 4% |
| 3 | Westlake Financial | 1,921 | 100% | 0% |
| 4 | Credit Acceptance | 1,277 | 99.7% | 4% |
| 5 | Capital One | 1,225 | 100% | 2% |
| 6 | Bridgecrest | 1,019 | 99.5% | 0% |
| 7 | Hyundai Capital America | 996 | 100% | 0% |
| 8 | Toyota Financial Services | 938 | 99.9% | 6% |
| 9 | Exeter Finance | 830 | 99.9% | 0% |
| 10 | Wells Fargo | 686 | 100% | 19% |
| 11 | American Honda Finance | 556 | 99.6% | 0% |
| 12 | American Credit Acceptance | 554 | 100% | 0% |
| 13 | Bepensa Capital | 10 | 100% | 0% |
Latest Bepensa Capital auto loans & leases complaints
| Received | About | Issue | Answer |
|---|---|---|---|
| Oct 27, 2022 | Auto loans & leases | Improper use of your reportReceived unsolicited financial product or insurance offers after opting out | Explained |
| Jul 21, 2022 | Auto loans & leases | Struggling to pay your loanDenied request to lower payments | Explained |
| Jul 13, 2022 | Auto loans & leases | Managing the loan or leaseProblem with fees charged | Explained |
| May 31, 2022 | Auto loans & leases | Struggling to pay your loanLender trying to repossess or disable the vehicle | Explained |
| May 17, 2022 | Auto loans & leases | Problems at the end of the loan or leaseUnable to receive car title or other problem after the loan is paid off | Explained |
| May 14, 2022 | Auto loans & leases | Struggling to pay your loanLoan balance remaining after the vehicle is repossessed and sold | Explained |
| Apr 22, 2022 | Auto loans & leases | Managing the loan or leaseBilling problem | Explained |
| Jan 23, 2022 | Auto loans & leases | Struggling to pay your loanLoan balance remaining after the vehicle is repossessed and sold | Explained |
| Oct 18, 2021 | Auto loans & leases | Managing the loan or leaseBilling problem | Explained |
| Oct 12, 2021 | Auto loans & leases | Incorrect information on your reportAccount information incorrect | Explained |
| May 26, 2021 | Auto loans & leases | Struggling to pay your loanLoan balance remaining after the vehicle is repossessed and sold | Explained |
| Nov 21, 2020 | Auto loans & leases | Managing the loan or leaseBilling problem | Explained |
| Oct 28, 2020 | Auto loans & leases | Incorrect information on your reportAccount information incorrect | Explained |
| Sep 25, 2020 | Auto loans & leases | Managing the loan or leaseBilling problem | Explained |
| Aug 31, 2020 | Auto loans & leases | Struggling to pay your loanProblem after you declared or threatened to declare bankruptcy | Explained |
| Jun 7, 2020 | Auto loans & leases | Struggling to pay your loanLoan balance remaining after the vehicle is repossessed and sold | Explained |
| May 25, 2020 | Auto loans & leases | Managing the loan or leaseBilling problem | Explained |
| May 8, 2020 | Auto loans & leases | Managing the loan or leaseBilling problem | Explained |
| Nov 8, 2019 | Auto loans & leases | Struggling to pay your loanLender trying to repossess or disable the vehicle | Explained |
| Jul 28, 2019 | Auto loans & leases | Incorrect information on your reportAccount status incorrect | Explained |
| Jul 23, 2019 | Auto loans & leases | Getting a loan or leaseConfusing or misleading advertising or marketing | Explained |
| Mar 14, 2019 | Auto loans & leases | Managing the loan or leaseBilling problem | Explained |
| May 10, 2018 | Auto loans & leases | Struggling to pay your loanLender trying to repossess or disable the vehicle | Explained |
| Feb 27, 2018 | Auto loans & leases | Struggling to pay your loanDenied request to lower payments | Explained |
| Aug 8, 2017 | Auto loans & leases | Struggling to pay your loanLender trying to repossess or disable the vehicle | Explained |
| Jun 30, 2017 | Auto loans & leases | Managing the loan or leaseLoan sold or transferred to another company | Explained |
| Jun 1, 2017 | Auto loans & leases | Struggling to pay your loanLoan balance remaining after the vehicle is repossessed and sold | Explained |
| Feb 28, 2017 | Auto loans & leases | Managing the loan or lease | Explained |
| Jan 26, 2017 | Auto loans & leases | Problems when you are unable to pay | Explained |
| Dec 14, 2016 | Auto loans & leases | Problems when you are unable to pay | Explained |
Your rights with auto lenders
Repossession rules come from your contract and your state's law: in many states a lender can repossess without warning once you default, but it cannot breach the peace, and it must tell you how to get the car back and how it will be sold. You are usually entitled to a refund of unused add-ons such as GAP or service contracts when the loan ends early.
Scam warning: Watch for add-ons slipped into the contract, and get every promise in writing before you sign. A dealer cannot make you buy extras to get the loan.
General information, not legal advice; rules vary by state. Plain-English guides
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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