Auto loans & leases
Bepensa Capital auto loans & leases complaints
Consumers have filed 106 complaints about Bepensa Capital's auto loans & leases, 10 in the last 12 months (-52%). Bepensa Capital answered 100% on time and closed 0% with relief. See the whole Bepensa Capital record.
Bepensa Capital against other auto lenders
| # | Company | 12 months | On time | Relief |
|---|---|---|---|---|
| 1 | Santander Holdings USA | 2,463 | 100% | 36% |
| 2 | Ally Financial | 1,987 | 100% | 4% |
| 3 | Westlake Financial | 1,921 | 100% | 0% |
| 4 | Credit Acceptance | 1,277 | 99.7% | 4% |
| 5 | Capital One | 1,225 | 100% | 2% |
| 6 | Bridgecrest | 1,019 | 99.5% | 0% |
| 7 | Hyundai Capital America | 996 | 100% | 0% |
| 8 | Toyota Financial Services | 938 | 99.9% | 6% |
| 9 | Exeter Finance | 830 | 99.9% | 0% |
| 10 | Wells Fargo | 686 | 100% | 19% |
| 11 | American Honda Finance | 556 | 99.6% | 0% |
| 12 | American Credit Acceptance | 554 | 100% | 0% |
| 13 | Bepensa Capital | 10 | 100% | 0% |
Latest Bepensa Capital auto loans & leases complaints
| Received | About | Issue | Answer |
|---|---|---|---|
| Dec 8, 2024 | Auto loans & leases | Struggling to pay your loanDenied request to lower payments | Explained |
| Sep 23, 2024 | Auto loans & leases | Problems at the end of the loan or leaseProblem related to refinancing | Explained |
| Jul 17, 2024 | Auto loans & leases | RepossessionLender trying to repossess or disable the vehicle | Explained |
| Jul 3, 2024 | Auto loans & leases | Improper use of your reportCredit inquiries on your report that you don't recognize | Explained |
| May 14, 2024 | Auto loans & leases | Problems at the end of the loan or leaseProblem with paying off the loan | Explained |
| Apr 9, 2024 | Auto loans & leases | Managing the loan or leaseLoan sold or transferred to another company | Explained |
| Mar 30, 2024 | Auto loans & leases | Managing the loan or leaseProblem with the interest rate | Explained |
| Mar 20, 2024 | Auto loans & leases | Managing the loan or leaseProblem with the interest rate | Explained |
| Mar 14, 2024 | Auto loans & leases | Problems at the end of the loan or leaseProblem related to refinancing | Explained |
| Mar 6, 2024 | Auto loans & leases | Problems at the end of the loan or leaseProblem with paying off the loan | Explained |
| Feb 9, 2024 | Auto loans & leases | Managing the loan or leaseProblem with fees charged | Explained |
| Dec 13, 2023 | Auto loans & leases | Problems at the end of the loan or leaseProblem while selling or giving up the vehicle | Explained |
| Dec 11, 2023 | Auto loans & leases | Problems at the end of the loan or leaseProblem while selling or giving up the vehicle | Explained |
| Dec 11, 2023 | Auto loans & leases | Problems at the end of the loan or leaseProblem while selling or giving up the vehicle | Explained |
| Nov 18, 2023 | Auto loans & leases | Managing the loan or leaseProblem with the interest rate | Explained |
| Oct 27, 2023 | Auto loans & leases | Problems at the end of the loan or leaseProblem with paying off the loan | Explained |
| Oct 2, 2023 | Auto loans & leases | Managing the loan or leaseProblem with the interest rate | Explained |
| Sep 22, 2023 | Auto loans & leases | Managing the loan or leaseBilling problem | Explained |
| Aug 6, 2023 | Auto loans & leases | Problems at the end of the loan or leaseProblem related to refinancing | Explained |
| Jul 24, 2023 | Auto loans & leases | Improper use of your reportReporting company used your report improperly | Explained |
| Jul 22, 2023 | Auto loans & leases | Managing the loan or leaseBilling problem | Explained |
| Jul 11, 2023 | Auto loans & leases | Struggling to pay your loanLender trying to repossess or disable the vehicle | Explained |
| Jun 7, 2023 | Auto loans & leases | Getting a loan or leaseFraudulent loan | Explained |
| May 29, 2023 | Auto loans & leases | Incorrect information on your reportAccount information incorrect | Explained |
| Dec 29, 2022 | Auto loans & leases | Getting a loan or leaseFraudulent loan | Fixed |
| Dec 16, 2022 | Auto loans & leases | Managing the loan or leaseBilling problem | Fixed |
| Dec 15, 2022 | Auto loans & leases | Managing the loan or leaseBilling problem | Explained |
| Nov 23, 2022 | Auto loans & leases | Problems at the end of the loan or leaseProblem while selling or giving up the vehicle | Explained |
| Nov 19, 2022 | Auto loans & leases | Getting a loan or leaseChanges in terms mid-deal or after closing | Explained |
| Oct 27, 2022 | Auto loans & leases | Improper use of your reportReceived unsolicited financial product or insurance offers after opting out | Explained |
Your rights with auto lenders
Repossession rules come from your contract and your state's law: in many states a lender can repossess without warning once you default, but it cannot breach the peace, and it must tell you how to get the car back and how it will be sold. You are usually entitled to a refund of unused add-ons such as GAP or service contracts when the loan ends early.
Scam warning: Watch for add-ons slipped into the contract, and get every promise in writing before you sign. A dealer cannot make you buy extras to get the loan.
General information, not legal advice; rules vary by state. Plain-English guides
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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