Crypto platform · complaint record
BlockFi complaints
Filed under BlockFi Inc
Consumers have filed 182 complaints about BlockFi since 2022, none in the last 12 months. It answered 100% on time and closed 1% with relief for the customer. The most common problem is money was not available when promised.
Rated once a company has 25+ complaints in 12 months. How it works
- Complaints on record
- 182
- Last 12 months
- 0
- Answered on time
- 100%
- Closed with relief
- 1%
- Last 30 days
- 0
- Rank
- -
Since February 2022
new vs the year before
Industry: 96.9%
Typical crypto platform: 14%
Newest: Aug 25, 2023
BlockFi complaints by month
The busiest month was November 2022 (146 complaints). Complaints rise with a company's size and with news, so compare trends rather than totals.
How BlockFi answered all time
- Closed with monetary relief10.5%
- Closed with explanation18199.5%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
What BlockFi complaints are about
Top BlockFi problems
Where BlockFi complaints come from
Most complaints: California (46), Florida (15), Texas (10), Washington (9), Pennsylvania (8).
BlockFi compared with other crypto exchanges & apps
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | Winklevoss ExchangeCrypto | 54 | 416 | C |
| 2 | KrakenCrypto | 30 | 311 | F |
| 3 | Foris DAXCrypto | 33 | 235 | F |
| 4 | BAM Management USCrypto | 2 | 69 | F |
| 5 | Blockchain.comCrypto | 33 | 66 | F |
| 6 | Okx IncCrypto | 55 | 40 | C |
| 7 | EToro USACrypto | 12 | 27 | F |
| 8 | BlockFiCrypto | - | 0 | - |
Compare side by side: BlockFi vs Winklevoss Exchange · BlockFi vs Kraken · BlockFi vs Foris DAX · BlockFi vs BAM Management US
What people say about BlockFi
All experiencesNo experiences with BlockFi yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest BlockFi complaints
Full log| Received | About | Issue | Answer |
|---|---|---|---|
| Aug 25, 2023 | Crypto | Fraud or scam | Explained |
| Aug 16, 2023 | Credit reporting | Incorrect information on your reportAccount status incorrect | Explained |
| Aug 3, 2023 | Crypto | Fraud or scam | Explained |
| Jul 18, 2023 | Debt collection | Communication tacticsYou told them to stop contacting you, but they keep trying | Explained |
| Jun 23, 2023 | Crypto | Money was not available when promised | Explained |
| Apr 25, 2023 | Credit cards | Trouble using your cardCan't use card to make purchases | Explained |
| Apr 7, 2023 | Crypto | Other service problem | Explained |
| Mar 30, 2023 | Crypto | Money was not available when promised | Explained |
| Mar 16, 2023 | Credit reporting | Incorrect information on your reportAccount information incorrect | Explained |
| Feb 25, 2023 | Money transfers & apps | Managing, opening, or closing your mobile wallet account | Explained |
| Feb 12, 2023 | Crypto | Fraud or scam | Explained |
| Feb 3, 2023 | Crypto | Other transaction problem | Explained |
Questions about BlockFi
How many complaints does BlockFi have?
BlockFi has 182 complaints on record since February 2022, including 0 in the last 12 months and 0 in the last 30 days.
Does BlockFi respond to complaints?
Yes. BlockFi answered 100% of its complaints on time (within 15 days) and closed 1% with relief - money back or a fix. The rest were mostly closed with an explanation only.
What do people complain about most with BlockFi?
The most common problems are money was not available when promised (52), confusing or missing disclosures (42), fraud or scam (19).
Is BlockFi legit?
BlockFi is a real company with a public complaint record: consumers have complained about it 182 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is BlockFi legit? for the signals, red flags and how to protect yourself.
How do I file a complaint against BlockFi?
Complain to BlockFi in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most BlockFi complaints come from?
Most come from California (46), Florida (15), Texas (10). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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