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Complaint log

Bread Financial complaint log

The newest complaints about Bread Financial, as they are published, with the company's answer. Open any one for the full record and to discuss it.

ReceivedAboutIssueStateAnswerOn time
Oct 28, 2026Debt collectionCommunication tacticsFrequent or repeated callsFLFixedYes
Oct 28, 2026Credit cardsOther features, terms, or problemsProblem with rewards from credit cardMDFixedYes
Oct 28, 2026Credit cardsProblem with a purchase shown on your statementCredit card company isn't resolving a dispute about a purchase on your statementCAExplainedYes
Oct 28, 2026Credit reportingProblem with a company's investigation into an existing problemTheir investigation did not fix an error on your reportFLExplainedYes
Oct 28, 2026Credit cardsFees or interestUnexpected increase in interest rateMAIn progressYes
Oct 28, 2026Credit cardsImproper use of your reportCredit inquiries on your report that you don't recognizeMAFixedYes
Oct 27, 2026Debt collectionAttempts to collect debt not owedDebt is not yoursMOExplainedYes
Oct 27, 2026Debt collectionAttempts to collect debt not owedDebt is not yoursTXFixedYes
Oct 27, 2026Debt collectionAttempts to collect debt not owedDebt was already discharged in bankruptcy and is no longer owedFLExplainedYes
Oct 27, 2026Debt collectionFalse statements or representationAttempted to collect wrong amountFLFixedYes
Oct 27, 2026Credit cardsTrouble using your cardCredit card company won't increase or decrease your credit limitVAMoney backYes
Oct 27, 2026Credit cardsFees or interestProblem with feesGAIn progressYes
Oct 27, 2026Credit cardsProblem with a purchase shown on your statementCredit card company isn't resolving a dispute about a purchase on your statementSCIn progressYes
Oct 27, 2026Debt collectionTook or threatened to take negative or legal actionThreatened or suggested your credit would be damagedDEExplainedYes
Oct 27, 2026Credit cardsProblem with a purchase shown on your statementCredit card company isn't resolving a dispute about a purchase on your statementCAIn progressYes
Oct 27, 2026Credit cardsFees or interestProblem with feesMAMoney backYes
Oct 27, 2026Credit cardsProblem with a purchase shown on your statementCredit card company isn't resolving a dispute about a purchase on your statementFLExplainedYes
Oct 27, 2026Credit cardsFees or interestProblem with feesALMoney backYes
Oct 27, 2026Credit cardsOther features, terms, or problemsProblem with rewards from credit cardNCFixedYes
Oct 27, 2026Credit cardsFees or interestProblem with feesTXMoney backYes
Oct 27, 2026Credit cardsGetting a credit cardCard opened without my consent or knowledgeOHIn progressYes
Oct 27, 2026Debt collectionFalse statements or representationAttempted to collect wrong amountRIFixedYes
Oct 27, 2026Credit cardsProblem with a company's investigation into an existing problemDifficulty submitting a dispute or getting information about a dispute over the phoneMNMoney backYes
Oct 27, 2026Debt collectionFalse statements or representationAttempted to collect wrong amountOHIn progressYes
Oct 27, 2026Credit cardsProblem with a purchase shown on your statementCredit card company isn't resolving a dispute about a purchase on your statementCOIn progressYes
Oct 27, 2026Credit cardsProblem with a purchase shown on your statementCredit card company isn't resolving a dispute about a purchase on your statementNVMoney backYes
Oct 26, 2026Credit cardsOther features, terms, or problemsOther problemMAFixedYes
Oct 26, 2026Payday & personal loansProblem when making paymentsMAExplainedYes
Oct 26, 2026Credit reportingImproper use of your reportReporting company used your report improperlyOHIn progressYes
Oct 26, 2026Credit reportingIncorrect information on your reportAccount information incorrectCOIn progressYes
Oct 26, 2026Credit cardsProblem when making paymentsYou never received your bill or did not know a payment was dueFLExplainedYes
Oct 26, 2026Credit reportingIncorrect information on your reportInformation belongs to someone elseILExplainedYes
Oct 26, 2026Credit cardsFees or interestProblem with feesNCExplainedYes
Oct 26, 2026Debt collectionThreatened to contact someone or share information improperlyTalked to a third-party about your debtMIFixedYes
Oct 26, 2026Credit reportingIncorrect information on your reportInformation belongs to someone elseCAIn progressYes
Oct 26, 2026Credit reportingProblem with a company's investigation into an existing problemProblem with personal statement of disputeSCFixedYes
Oct 26, 2026Debt collectionCommunication tacticsYou told them to stop contacting you, but they keep tryingMOFixedYes
Oct 26, 2026Credit cardsProblem with a purchase shown on your statementCredit card company isn't resolving a dispute about a purchase on your statementCAMoney backYes
Oct 26, 2026Credit reportingIncorrect information on your reportAccount information incorrectPAExplainedYes
Oct 25, 2026Credit cardsFees or interestProblem with feesIAMoney backYes
Oct 25, 2026Credit cardsFees or interestUnexpected increase in interest rateCAExplainedYes
Oct 25, 2026Credit cardsProblem with a purchase shown on your statementCredit card company isn't resolving a dispute about a purchase on your statementTXIn progressYes
Oct 25, 2026Credit cardsIncorrect information on your reportInformation belongs to someone elseNYFixedYes
Oct 25, 2026Debt collectionCommunication tacticsFrequent or repeated callsOKFixedYes
Oct 25, 2026Debt collectionFalse statements or representationAttempted to collect wrong amountMIExplainedYes
Oct 25, 2026Debt collectionAttempts to collect debt not owedDebt is not yoursFLFixedYes
Oct 25, 2026Credit reportingIncorrect information on your reportInformation belongs to someone elseNYFixedYes
Oct 25, 2026Debt collectionWritten notification about debtDidn't receive enough information to verify debtTXFixedYes
Oct 24, 2026Credit cardsFees or interestProblem with feesCAMoney backYes
Oct 24, 2026Credit reportingIncorrect information on your reportAccount information incorrectMDExplainedYes

Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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