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Complaint log

Bread Financial complaint log

The newest complaints about Bread Financial, as they are published, with the company's answer. Open any one for the full record and to discuss it.

ReceivedAboutIssueStateAnswerOn time
Oct 24, 2026Credit cardsProblem with a purchase shown on your statementCredit card company isn't resolving a dispute about a purchase on your statementCTExplainedYes
Oct 24, 2026Credit reportingIncorrect information on your reportAccount status incorrectMDExplainedYes
Oct 24, 2026Credit cardsIncorrect information on your reportInformation belongs to someone elseTXExplainedYes
Oct 24, 2026Credit cardsFees or interestCharged too much interestTNMoney backYes
Oct 24, 2026Credit reportingIncorrect information on your reportAccount information incorrectCAExplainedYes
Oct 23, 2026Credit cardsGetting a credit cardCard opened without my consent or knowledgeCAFixedYes
Oct 23, 2026Credit reportingIncorrect information on your reportInformation belongs to someone elseFLIn progressYes
Oct 23, 2026Debt collectionAttempts to collect debt not owedDebt was result of identity theftNYFixedYes
Oct 23, 2026Credit cardsIncorrect information on your reportInformation belongs to someone elseFLExplainedYes
Oct 23, 2026Debt collectionAttempts to collect debt not owedDebt was result of identity theftHIExplainedYes
Oct 23, 2026Credit cardsOther features, terms, or problemsProblem with balance transferNYIn progressYes
Oct 23, 2026Credit cardsIncorrect information on your reportAccount information incorrectVAExplainedYes
Oct 23, 2026Credit cardsProblem with a purchase shown on your statementCard was charged for something you did not purchase with the cardTXMoney backYes
Oct 23, 2026Credit cardsClosing your accountCan't close your accountMDMoney backYes
Oct 23, 2026Credit cardsProblem with a purchase shown on your statementCredit card company isn't resolving a dispute about a purchase on your statementILExplainedYes
Oct 23, 2026Credit cardsProblem with a purchase shown on your statementCredit card company isn't resolving a dispute about a purchase on your statementCAExplainedYes
Oct 23, 2026Credit cardsFees or interestProblem with feesCAMoney backYes
Oct 23, 2026Credit cardsGetting a credit cardApplication deniedFLExplainedYes
Oct 23, 2026Bank accountsManaging an accountProblem using a debit or ATM cardMDFixedYes
Oct 23, 2026Credit cardsAdvertising and marketing, including promotional offersDidn't receive advertised or promotional termsNJMoney backYes
Oct 23, 2026Bank accountsManaging an accountProblem using a debit or ATM cardMIExplainedYes
Oct 23, 2026Credit reportingIncorrect information on your reportInformation belongs to someone elseFLExplainedYes
Oct 23, 2026Credit reportingIncorrect information on your reportInformation belongs to someone elseFLFixedYes
Oct 23, 2026Credit reportingIncorrect information on your reportInformation belongs to someone elseFLExplainedYes
Oct 23, 2026Credit cardsFees or interestProblem with feesPAFixedYes
Oct 23, 2026Credit cardsIncorrect information on your reportInformation belongs to someone elseMIFixedYes
Oct 23, 2026Credit cardsProblem with a purchase shown on your statementCredit card company isn't resolving a dispute about a purchase on your statementILExplainedYes
Oct 23, 2026Credit cardsFees or interestProblem with feesFLIn progressYes
Oct 23, 2026Credit cardsFees or interestCharged too much interestGAMoney backYes
Oct 23, 2026Debt collectionAttempts to collect debt not owedDebt is not yoursNJExplainedYes
Oct 23, 2026Credit reportingProblem with a company's investigation into an existing problemInvestigation took more than 30 daysFLExplainedYes
Oct 23, 2026Credit reportingIncorrect information on your reportInformation belongs to someone elseNVFixedYes
Oct 22, 2026Credit cardsIncorrect information on your reportInformation belongs to someone elseFLExplainedYes
Oct 22, 2026Credit cardsFees or interestCharged too much interestMDIn progressYes
Oct 22, 2026Payday & personal loansCharged fees or interest you didn't expectILExplainedYes
Oct 22, 2026Credit cardsAdvertising and marketing, including promotional offersDidn't receive advertised or promotional termsAZFixedYes
Oct 22, 2026Credit cardsOther features, terms, or problemsOther problemARExplainedYes
Oct 22, 2026Payday & personal loansProblem with the payoff process at the end of the loanNYIn progressYes
Oct 22, 2026Credit reportingIncorrect information on your reportAccount information incorrectFLExplainedYes
Oct 22, 2026Credit cardsProblem with a purchase shown on your statementCredit card company isn't resolving a dispute about a purchase on your statement-In progressYes
Oct 22, 2026Debt collectionFalse statements or representationAttempted to collect wrong amountMDFixedYes
Oct 22, 2026Debt collectionFalse statements or representationAttempted to collect wrong amountMDFixedYes
Oct 22, 2026Debt collectionWritten notification about debtDidn't receive notice of right to disputeTXFixedYes
Oct 22, 2026Debt collectionFalse statements or representationAttempted to collect wrong amountMDFixedYes
Oct 22, 2026Debt collectionFalse statements or representationAttempted to collect wrong amountMDFixedYes
Oct 22, 2026Credit cardsProblem when making paymentsProblem during payment processLAIn progressYes
Oct 22, 2026Credit reportingIncorrect information on your reportAccount status incorrectTXExplainedYes
Oct 22, 2026Credit cardsClosing your accountCan't close your accountWAMoney backYes
Oct 22, 2026Credit reportingIncorrect information on your reportAccount information incorrectGAFixedYes
Oct 22, 2026Credit reportingIncorrect information on your reportInformation belongs to someone elsePAFixedYes

Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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