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Complaint log

Bread Financial complaint log

The newest complaints about Bread Financial, as they are published, with the company's answer. Open any one for the full record and to discuss it.

ReceivedAboutIssueStateAnswerOn time
Oct 30, 2026Credit reportingIncorrect information on your reportAccount information incorrectTXExplainedYes
Oct 30, 2026Credit cardsProblem when making paymentsProblem during payment processCAIn progressYes
Oct 30, 2026Credit reportingProblem with a company's investigation into an existing problemDifficulty submitting a dispute or getting information about a dispute over the phoneALExplainedYes
Oct 30, 2026Credit cardsFees or interestProblem with feesCOIn progressYes
Oct 30, 2026Credit reportingIncorrect information on your reportAccount information incorrectTXIn progressYes
Oct 30, 2026Credit reportingIncorrect information on your reportPersonal information incorrectNJExplainedYes
Oct 30, 2026Credit cardsProblem when making paymentsProblem during payment processGAMoney backYes
Oct 30, 2026Credit reportingIncorrect information on your reportInformation belongs to someone elsePAExplainedYes
Oct 30, 2026Credit reportingProblem with a company's investigation into an existing issueProblem with personal statement of disputeSCExplainedYes
Oct 30, 2026Credit cardsProblem with a purchase shown on your statementCredit card company isn't resolving a dispute about a purchase on your statementWIMoney backYes
Oct 30, 2026Debt collectionCommunication tacticsFrequent or repeated callsFLFixedYes
Oct 30, 2026Debt collectionAttempts to collect debt not owedDebt is not yoursMIExplainedYes
Oct 30, 2026Credit reportingIncorrect information on your reportInformation belongs to someone elseNYIn progressYes
Oct 30, 2026Credit cardsFees or interestCharged too much interestFLIn progressYes
Oct 29, 2026Credit cardsProblem with a purchase shown on your statementOvercharged for something you did purchase with the cardCAIn progressYes
Oct 29, 2026Credit reportingIncorrect information on your reportInformation belongs to someone elseCTFixedYes
Oct 29, 2026Credit cardsFees or interestCharged too much interestNYExplainedYes
Oct 29, 2026Credit cardsProblem with a purchase shown on your statementCredit card company isn't resolving a dispute about a purchase on your statementPAExplainedYes
Oct 29, 2026Bank accountsManaging an accountBanking errorsTXExplainedYes
Oct 29, 2026Credit cardsGetting a credit cardCard opened without my consent or knowledgePAMoney backYes
Oct 29, 2026Credit cardsProblem when making paymentsProblem during payment processNYMoney backYes
Oct 29, 2026Credit cardsProblem with a purchase shown on your statementCredit card company isn't resolving a dispute about a purchase on your statementTXMoney backYes
Oct 29, 2026Debt collectionFalse statements or representationAttempted to collect wrong amountCTFixedYes
Oct 29, 2026Debt collectionFalse statements or representationAttempted to collect wrong amountCTFixedYes
Oct 29, 2026Credit reportingProblem with a company's investigation into an existing problemTheir investigation did not fix an error on your reportOHMoney backYes
Oct 29, 2026Credit reportingIncorrect information on your reportAccount information incorrectFLExplainedYes
Oct 29, 2026Credit cardsProblem with a purchase shown on your statementCredit card company isn't resolving a dispute about a purchase on your statementVAExplainedYes
Oct 29, 2026Credit cardsFees or interestProblem with feesOHExplainedYes
Oct 29, 2026Credit cardsClosing your accountCompany closed your accountWIExplainedYes
Oct 29, 2026Credit cardsFees or interestCharged too much interestCAExplainedYes
Oct 29, 2026Credit cardsOther features, terms, or problemsProblem with customer serviceLAIn progressYes
Oct 29, 2026Credit cardsOther features, terms, or problemsOther problemMIFixedYes
Oct 29, 2026Credit cardsGetting a credit cardApplication deniedVAIn progressYes
Oct 29, 2026Credit reportingIncorrect information on your reportInformation belongs to someone elseCAExplainedYes
Oct 29, 2026Credit cardsAdvertising and marketing, including promotional offersConfusing or misleading advertising about the credit cardNVIn progressYes
Oct 29, 2026Credit cardsFees or interestProblem with feesTXExplainedYes
Oct 29, 2026Credit reportingIncorrect information on your reportInformation belongs to someone elseOHFixedYes
Oct 29, 2026Credit reportingProblem with a company's investigation into an existing problemInvestigation took more than 30 daysFLExplainedYes
Oct 29, 2026Credit cardsProblem with a company's investigation into an existing problemTheir investigation did not fix an error on your reportTXExplainedYes
Oct 29, 2026Credit cardsFees or interestProblem with feesTXMoney backYes
Oct 28, 2026Credit cardsOther features, terms, or problemsOther problemPAMoney backYes
Oct 28, 2026Debt collectionFalse statements or representationAttempted to collect wrong amountGAFixedYes
Oct 28, 2026Credit cardsProblem with a purchase shown on your statementCredit card company isn't resolving a dispute about a purchase on your statementNJExplainedYes
Oct 28, 2026Credit cardsFees or interestCharged too much interestCAExplainedYes
Oct 28, 2026Credit cardsFees or interestProblem with feesILMoney backYes
Oct 28, 2026Credit cardsFees or interestProblem with feesTXExplainedYes
Oct 28, 2026Credit cardsProblem when making paymentsYou never received your bill or did not know a payment was dueWAExplainedYes
Oct 28, 2026Payday & personal loansCharged fees or interest you didn't expectFLExplainedYes
Oct 28, 2026Credit reportingProblem with a company's investigation into an existing problemTheir investigation did not fix an error on your reportFLIn progressYes
Oct 28, 2026Payday & personal loansProblem when making paymentsWAMoney backYes

Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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