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Bright Capital bank accounts complaints

Consumers have filed 39 complaints about Bright Capital's bank accounts, 7 in the last 12 months. Bright Capital answered 85.7% on time and closed 14% with relief. See the whole Bright Capital record.

Bright Capital against other banks & credit unions

#Company12 monthsChangeOn timeReliefAll time
1Wells Fargo10,017+26%100%18%63,467
2JPMorgan Chase9,525+11%100%14%59,224
3Bank of America9,008+44%99.3%42%61,514
4Chime8,327+80%99.9%9%20,914
5Capital One4,339-43%100%7%23,879
6Block (Cash App)3,838+18%99.3%0%9,390
7Citibank3,800+11%100%35%25,575
8Navy Federal Credit Union3,599-66%100%33%22,207
9U.S. Bank2,560+49%100%19%15,963
10Truist2,365+33%99.9%11%10,420
11SoFi2,324+26%100%8%5,234
12PNC Bank2,243+48%100%14%15,615
13Bright Capital7new85.7%14%39

Every bank ranked

Latest Bright Capital bank accounts complaints

ReceivedAboutIssueStateAnswerOn time
Sep 9, 2026Bank accountsProblem with a lender or other company charging your accountTransaction was not authorizedNCMoney backYes
Jul 18, 2026Bank accountsProblem with a lender or other company charging your accountTransaction was not authorizedWAExplainedYes
Jul 12, 2026Bank accountsProblem with a lender or other company charging your accountTransaction was not authorizedMDExplainedYes
Jul 10, 2026Bank accountsProblem with a lender or other company charging your accountTransaction was not authorizedINExplainedYes
Jul 2, 2026Bank accountsManaging an accountDeposits and withdrawalsIAExplainedYes
May 8, 2026Bank accountsProblem with a lender or other company charging your accountTransaction was not authorizedOKExplainedNo
Apr 3, 2026Bank accountsManaging an accountProblem using a debit or ATM cardMIExplainedYes
Nov 15, 2025Bank accountsClosing an accountFunds not received from closed accountPAExplainedYes
Nov 13, 2025Bank accountsProblem with a lender or other company charging your accountTransaction was not authorizedMDExplainedYes
Sep 6, 2025Bank accountsClosing an accountCan't close your accountMDExplainedYes
Feb 6, 2025Bank accountsClosing an accountFunds not received from closed accountOKExplainedYes
Feb 2, 2025Bank accountsProblem with a lender or other company charging your accountTransaction was not authorizedNYExplainedYes
Jan 30, 2025Bank accountsManaging an accountFee problemILExplainedYes
Nov 14, 2024Bank accountsProblem caused by your funds being lowLate or other feesVAExplainedYes
Oct 17, 2024Bank accountsProblem with a lender or other company charging your accountTransaction was not authorizedAZExplainedYes
Sep 26, 2024Bank accountsProblem with a lender or other company charging your accountTransaction was not authorizedVAExplainedYes
Sep 23, 2024Bank accountsProblem with a lender or other company charging your accountTransaction was not authorizedOHExplainedYes
Sep 11, 2024Bank accountsProblem with a lender or other company charging your accountTransaction was not authorizedALExplainedYes
Aug 21, 2024Bank accountsProblem with a lender or other company charging your accountTransaction was not authorizedILExplainedYes
May 1, 2024Bank accountsProblem with a lender or other company charging your accountTransaction was not authorizedTXExplainedYes
Mar 25, 2024Bank accountsManaging an accountFunds not handled or disbursed as instructedMDExplainedYes
Dec 29, 2023Bank accountsProblem with a lender or other company charging your accountTransaction was not authorizedGAExplainedYes
Dec 20, 2023Bank accountsProblem with a lender or other company charging your accountTransaction was not authorizedDCExplainedYes
Dec 15, 2023Bank accountsProblem with a lender or other company charging your accountTransaction was not authorizedTXExplainedYes
Nov 25, 2023Bank accountsProblem caused by your funds being lowBounced checks or returned paymentsMIExplainedYes
Nov 15, 2023Bank accountsProblem with a lender or other company charging your accountCan't stop withdrawals from your accountMDExplainedYes
Nov 14, 2023Bank accountsClosing an accountCan't close your accountTXExplainedYes
Nov 7, 2023Bank accountsProblem with a lender or other company charging your accountCan't stop withdrawals from your accountFLExplainedYes
Nov 2, 2023Bank accountsClosing an accountCan't close your accountPAExplainedYes
Aug 21, 2023Bank accountsProblem with a lender or other company charging your accountTransaction was not authorizedMDExplainedYes

Your rights with banks & credit unions

For electronic transfers and debit cards, Regulation E gives you 60 days from the statement to report an error or unauthorized transaction; the bank must investigate, generally within 10 business days or give provisional credit while it takes longer. Reporting a lost card quickly limits what you can lose. Deposits at insured banks are protected up to $250,000 by the FDIC (credit unions by the NCUA).

Scam warning: Banks do not ask you to move money to a "safe account", and a bank employee will not ask for your password or one-time code. If a caller says they are from your bank, hang up and call the number on your card.

General information, not legal advice; rules vary by state. Plain-English guides

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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