Bank · complaint record
Burke & Herbert Financial Services complaints
Filed under BURKE & HERBERT FINANCIAL SERVICES CORP.
Consumers have filed 10 complaints about Burke & Herbert Financial Services since 2026, 10 of them in the last 12 months. It answered 100% on time and closed 22% with relief for the customer. The most common problem is problem with a lender or other company charging your account.
Rated once a company has 25+ complaints in 12 months. How it works
- Complaints on record
- 10
- Last 12 months
- 10
- Answered on time
- 100%
- Closed with relief
- 22%
- Last 30 days
- 1
- Rank
- #124 of 188
Since March 2026
new vs the year before
Industry: 99.3%
Typical bank: 19%
Newest: Oct 20, 2026
Most complained-about banks & credit unions
Burke & Herbert Financial Services complaints by month
The busiest month was July 2026 (2 complaints). Complaints rise with a company's size and with news, so compare trends rather than totals.
How Burke & Herbert Financial Services answered all time
- Closed with monetary relief220%
- Closed with explanation770%
- In progress110%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
What Burke & Herbert Financial Services complaints are about
Top Burke & Herbert Financial Services problems
Inside "Problem with a lender or other company charging your account"
- Transaction was not authorized 1
- Money was taken from your account on the wrong day or for the wrong amount 1
Where Burke & Herbert Financial Services complaints come from
Most complaints: Virginia (4), West Virginia (3), Maryland (2), District of Columbia (1).
Burke & Herbert Financial Services compared with other banks & credit unions
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | BancfirstBank accounts | 49 | 28 | D |
| 2 | BannerBank accounts | 51 | 28 | C |
| 3 | Customers BancorpBank accounts | 57 | 28 | C |
| 4 | RBC BankBank accounts | 59 | 26 | C |
| 5 | TruebillBank accounts | 95 | 26 | A |
| 6 | City National BankBank accounts | 91 | 25 | A |
| 7 | FirstbankBank accounts | 69 | 25 | B |
| 8 | Burke & Herbert Financial ServicesBank accounts | - | 10 | - |
Compare side by side: Burke & Herbert Financial Services vs Bancfirst · Burke & Herbert Financial Services vs Banner · Burke & Herbert Financial Services vs Customers Bancorp · Burke & Herbert Financial Services vs RBC Bank
What people say about Burke & Herbert Financial Services
All experiencesNo experiences with Burke & Herbert Financial Services yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest Burke & Herbert Financial Services complaints
Full log| Received | About | Issue | Answer |
|---|---|---|---|
| Oct 20, 2026 | Mortgages | Trouble during payment processEscrow, taxes, or insurance | Explained |
| Oct 16, 2026 | Mortgages | Closing on a mortgageChanges in loan terms during or after closing | Money back |
| Sep 7, 2026 | Bank accounts | Problem with a lender or other company charging your accountMoney was taken from your account on the wrong day or for the wrong amount | Explained |
| Sep 1, 2026 | Bank accounts | Problem caused by your funds being lowOverdrafts and overdraft fees | Money back |
| Aug 24, 2026 | Bank accounts | Managing an accountFee problem | Explained |
| Jul 16, 2026 | Bank accounts | Opening an accountUnable to open an account | Explained |
| Jul 9, 2026 | Bank accounts | Problem caused by your funds being lowOverdrafts and overdraft fees | Explained |
| May 6, 2026 | Bank accounts | Problem with a lender or other company charging your accountTransaction was not authorized | In progress |
| Apr 25, 2026 | Bank accounts | Managing an accountDeposits and withdrawals | Explained |
| Mar 5, 2026 | Money transfers & apps | Money was not available when promised | Explained |
Questions about Burke & Herbert Financial Services
How many complaints does Burke & Herbert Financial Services have?
Burke & Herbert Financial Services has 10 complaints on record since March 2026, including 10 in the last 12 months and 1 in the last 30 days. That makes it number 1,447 of every company by complaints this year.
Does Burke & Herbert Financial Services respond to complaints?
Yes. Burke & Herbert Financial Services answered 100% of its complaints on time (within 15 days) and closed 22% with relief - money back or a fix; 22.2% ended with money back. The rest were mostly closed with an explanation only.
What do people complain about most with Burke & Herbert Financial Services?
The most common problems are problem with a lender or other company charging your account (2), managing an account (2), problem caused by your funds being low (2).
Is Burke & Herbert Financial Services legit?
Burke & Herbert Financial Services is a real company with a public complaint record: consumers have complained about it 10 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is Burke & Herbert Financial Services legit? for the signals, red flags and how to protect yourself.
How do I file a complaint against Burke & Herbert Financial Services?
Complain to Burke & Herbert Financial Services in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most Burke & Herbert Financial Services complaints come from?
Most come from Virginia (4), West Virginia (3), Maryland (2). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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