Payment company · complaint record
Checkbook complaints
Filed under Checkbook Inc
Consumers have filed 13 complaints about Checkbook since 2024, 9 of them in the last 12 months. It answered 33.3% on time and closed 0% with relief for the customer. The most common problem is money was not available when promised. It is the 30th most complained-about of 72 payment apps & money transfer services this year.
Rated once a company has 25+ complaints in 12 months. How it works
- Complaints on record
- 13
- Last 12 months
- 9
- Answered on time
- 33.3%
- Closed with relief
- 0%
- Last 30 days
- 0
- Rank
- #30 of 72
Since October 2024
new vs the year before
Industry: 98.1%
Typical payment company: 16%
Newest: Sep 19, 2026
Most complained-about payment apps & money transfer services
Checkbook complaints by month
The busiest month was January 2026 (2 complaints). Complaints rise with a company's size and with news, so compare trends rather than totals.
How Checkbook answered all time
- Closed with explanation969.2%
- Untimely response430.8%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
What Checkbook complaints are about
Top Checkbook problems
Where Checkbook complaints come from
Most complaints: California (3), Colorado (2), Florida (2), North Carolina (1), Texas (1).
Checkbook compared with other payment apps & money transfer services
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | Ria EnviaMoney transfers & apps | 39 | 62 | D |
| 2 | Bill.ComMoney transfers & apps | 55 | 55 | C |
| 3 | Global Tel*LinkMoney transfers & apps | 40 | 46 | D |
| 4 | AirtmMoney transfers & apps | 0 | 38 | F |
| 5 | Paysend USMoney transfers & apps | 10 | 26 | F |
| 6 | Ingo MoneyMoney transfers & apps | 10 | 26 | F |
| 7 | PLS GroupMoney transfers & apps | 72 | 25 | B |
| 8 | CheckbookMoney transfers & apps | - | 9 | - |
Compare side by side: Checkbook vs Ria Envia · Checkbook vs Bill.Com · Checkbook vs Global Tel*Link · Checkbook vs Airtm
What people say about Checkbook
All experiencesNo experiences with Checkbook yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest Checkbook complaints
Full log| Received | About | Issue | Answer |
|---|---|---|---|
| Sep 19, 2026 | Debt relief & credit repair | Didn't provide services promised | No timely reply |
| Sep 13, 2026 | Money transfers & apps | Money was not available when promised | No timely reply |
| Jul 17, 2026 | Crypto | Other transaction problem | No timely reply |
| Mar 26, 2026 | Money transfers & apps | Fraud or scam | No timely reply |
| Mar 16, 2026 | Money transfers & apps | Problem with customer service | Explained |
| Jan 12, 2026 | Money transfers & apps | Money was not available when promised | Explained |
| Jan 11, 2026 | Money transfers & apps | Money was not available when promised | Explained |
| Dec 11, 2025 | Money transfers & apps | Other transaction problem | Explained |
| Nov 21, 2025 | Money transfers & apps | Trouble accessing funds in your mobile or digital wallet | Explained |
| Oct 10, 2025 | Bank accounts | Managing an accountDeposits and withdrawals | Explained |
| Jun 9, 2025 | Credit cards | Other features, terms, or problemsOther problem | Explained |
| Feb 11, 2025 | Money transfers & apps | Fraud or scam | Explained |
Questions about Checkbook
How many complaints does Checkbook have?
Checkbook has 13 complaints on record since October 2024, including 9 in the last 12 months and 0 in the last 30 days. That makes it number 1,516 of every company by complaints this year.
Does Checkbook respond to complaints?
Yes. Checkbook answered 33.3% of its complaints on time (within 15 days) and closed 0% with relief - money back or a fix; 0% ended with money back. The rest were mostly closed with an explanation only.
What do people complain about most with Checkbook?
The most common problems are money was not available when promised (3), other transaction problem (2), fraud or scam (3).
Is Checkbook legit?
Checkbook is a real company with a public complaint record: consumers have complained about it 13 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is Checkbook legit? for the signals, red flags and how to protect yourself.
How do I file a complaint against Checkbook?
Complain to Checkbook in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most Checkbook complaints come from?
Most come from California (3), Colorado (2), Florida (2). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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