Credit bureau · complaint record
Cig Financial complaints
Filed under CIG FINANCIAL LLC
Consumers have filed 638 complaints about Cig Financial since 2015, 202 of them in the last 12 months (0% on the year before). It answered 100% on time and closed 0% with relief for the customer - less often than a typical credit bureau. The most common problem is improper use of your report.
Average response record. How it works
- Complaints on record
- 638
- Last 12 months
- 202
- Answered on time
- 100%
- Closed with relief
- 0%
- Last 30 days
- 15
- Rank
- #59 of 566
Since March 2015
0% vs the year before
Industry: 99.9%
Typical credit bureau: 32%
Newest: Nov 2, 2026
Most complained-about credit bureaus & report companies
Cig Financial complaints by month
The busiest month was December 2025 (27 complaints). Complaints in the last 12 months are about level, 0% on the year before. Complaints rise with a company's size and with news, so compare trends rather than totals.
How Cig Financial answered last 12 months
- Closed with explanation19094.1%
- In progress125.9%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
- Answers on time45/45100% on time
- Relief for customers0/400% closed with relief
- Complaint trend10/150% vs last year
What Cig Financial complaints are about
Top Cig Financial problems last 12 months
Inside "Improper use of your report"
- Reporting company used your report improperly 73
- Credit inquiries on your report that you don't recognize 68
- Received unsolicited financial product or insurance offers after opting out 1
Where Cig Financial complaints come from
Most complaints: California (161), Florida (133), Texas (121), Georgia (41), Nevada (33).
Cig Financial compared with other credit bureaus & report companies
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | Cascade CISSCredit reporting | 60 | 264 | C |
| 2 | MIB GroupCredit reporting | 45 | 259 | D |
| 3 | Sparrow FinancialCredit reporting | 45 | 234 | D |
| 4 | Lobel FinancialCredit reporting | 45 | 231 | D |
| 5 | Contemporary InformationCredit reporting | 51 | 203 | C |
| 6 | Cig FinancialCredit reporting | 55 | 202 | C |
| 7 | PerpayCredit reporting | 45 | 200 | D |
| 8 | Wheels Financial GroupCredit reporting | 50 | 167 | C |
Compare side by side: Cig Financial vs Cascade CISS · Cig Financial vs MIB Group · Cig Financial vs Sparrow Financial · Cig Financial vs Lobel Financial
What people say about Cig Financial
All experiencesNo experiences with Cig Financial yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest Cig Financial complaints
Full log| Received | About | Issue | Answer |
|---|---|---|---|
| Nov 2, 2026 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | Explained |
| Oct 29, 2026 | Auto loans & leases | Struggling to pay your loanDenied request to lower payments | Explained |
| Oct 29, 2026 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | Explained |
| Oct 27, 2026 | Credit reporting | Improper use of your reportReporting company used your report improperly | In progress |
| Oct 26, 2026 | Auto loans & leases | Managing the loan or leaseProblem with the interest rate | In progress |
| Oct 25, 2026 | Credit reporting | Problem with a company's investigation into an existing problemDifficulty submitting a dispute or getting information about a dispute over the phone | In progress |
| Oct 25, 2026 | Credit reporting | Incorrect information on your reportInformation is missing that should be on the report | In progress |
| Oct 24, 2026 | Auto loans & leases | Managing the loan or leaseBilling problem | Explained |
| Oct 24, 2026 | Credit reporting | Improper use of your reportReporting company used your report improperly | In progress |
| Oct 23, 2026 | Credit reporting | Incorrect information on your reportAccount information incorrect | In progress |
| Oct 23, 2026 | Auto loans & leases | Getting a loan or leaseProblem with additional add-on products or services purchased with the loan | In progress |
| Oct 22, 2026 | Credit reporting | Incorrect information on your reportAccount information incorrect | In progress |
Questions about Cig Financial
How many complaints does Cig Financial have?
Cig Financial has 638 complaints on record since March 2015, including 202 in the last 12 months and 15 in the last 30 days. That makes it number 332 of every company by complaints this year.
Does Cig Financial respond to complaints?
Yes. Cig Financial answered 100% of its complaints on time (within 15 days) and closed 0% with relief - money back or a fix; 0% ended with money back. The rest were mostly closed with an explanation only. Its Response Score is 55/100 (grade C).
What do people complain about most with Cig Financial?
The most common problems are improper use of your report (142), incorrect information on your report (116), managing the loan or lease (73).
Is Cig Financial legit?
Cig Financial is a real company with a public complaint record: consumers have complained about it 638 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is Cig Financial legit? for the signals, red flags and how to protect yourself.
Are complaints about Cig Financial going up or down?
Roughly level. There were 202 complaints in the last 12 months against 203 in the 12 before (0%). See every month.
How do I file a complaint against Cig Financial?
Complain to Cig Financial in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most Cig Financial complaints come from?
Most come from California (161), Florida (133), Texas (121). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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